Nexus Renewal Information and Processing Timelines
#811
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,003
JAN 28 1:30PM Eastern - Submit renewal for spouse and 2 kids.
JAN 29 9:25PM Eastern - Received TTP Application Status Change email for all 3.
No interview for kids. Spouse needs to interview. Message indicates NEXUS benefits extended 1 year past expiration (expiration is Sept 2021). Interview must take place by Jan 30 2023 (2 years from conditional approval). So I'm guessing if spouse does not interview by Sept 2022, NEXUS benefits will no longer be available but conditionally approved application is still active until end of Jan 2023.
Since the kids are approved, the new cards is still going to have pictures of them as toddlers when they are on the verge of being teenagers....
JAN 29 9:25PM Eastern - Received TTP Application Status Change email for all 3.
No interview for kids. Spouse needs to interview. Message indicates NEXUS benefits extended 1 year past expiration (expiration is Sept 2021). Interview must take place by Jan 30 2023 (2 years from conditional approval). So I'm guessing if spouse does not interview by Sept 2022, NEXUS benefits will no longer be available but conditionally approved application is still active until end of Jan 2023.
Since the kids are approved, the new cards is still going to have pictures of them as toddlers when they are on the verge of being teenagers....
#812




Join Date: Jan 2006
Location: YYZ
Programs: AC, Bonvoy, HH
Posts: 624
09FEB2021 14:47 - Submitted renewal application
11FEB2021 00:25 - Received TTP application status change email
Was approved, no interview required. Was my first renewal. Traveled to Europe and Caribbean over the last five years, including Cuba. Canadian.
11FEB2021 00:25 - Received TTP application status change email
Was approved, no interview required. Was my first renewal. Traveled to Europe and Caribbean over the last five years, including Cuba. Canadian.
#813

Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 367
Wow, that's quick. I just applied for renewal today; hoping for the same. First renewal for me as well. US LPR; citizen of Norway. Traveled to a number of countries in Europe and the Caribbean, as well as Thailand and Australia. I did have a stopover in Qatar on the way to Thailand, which is the only country on my list that the US might get hung up on.
#814




Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,691
So my renewal application is now some 20 months old - pending interview which is unavailable.
Should I continue waiting, or put in another application as many seem to be approved without an interview these days?
Should I continue waiting, or put in another application as many seem to be approved without an interview these days?
#815
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,665
#816

Join Date: Sep 2005
Posts: 166
Remote interviews? I have been checking for interview appointments for a while now and today noticed that I had the option of a Remote interview. There were no appointments available when I clicked through, but has anyone seen that before? Have you done one?
#817
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,665
Had 3 renewals for myself, wife and daughter.
***
Went to check if anything in London (there isn't) however saw a new Remote option but nothing seems to be available at the moment, new service? Not seen anything online about it. BTW Remote does not show for my daughter so looks like they need her to physically turn up (she was 2 when she got it so probably need new pics that can't be done over zoom).
***
Went to check if anything in London (there isn't) however saw a new Remote option but nothing seems to be available at the moment, new service? Not seen anything online about it. BTW Remote does not show for my daughter so looks like they need her to physically turn up (she was 2 when she got it so probably need new pics that can't be done over zoom).
#818




Join Date: Feb 2006
Location: EBL/DCA/IAD
Programs: AA EXP MM, UA Silver, Marriott Titanium, HHonors Diamond, National Exec, Hertz PC, Nexus
Posts: 501
I have a renewal appointment in Calgary in May, and I have been checking every week for appointments in Vancouver, where I live. I too saw the remote interview option today when I logged in. It wasn't there last Friday. Still no appointments available through. When I converted from Global Entry to Nexus 5 years ago, I did not have to interview. Anyway, this is a pretty cool option. I'll have to keep an eye on the site appointment availability.
#819
Join Date: Oct 2006
Posts: 45
When to renew Nexus?
I hopeful there will be some travel this year 6 Nexus expires in December 21. Is there a specified amount of time before expiry that I should renew by? Or would it not matter since it goes by birthday and not buy when you renew like a passport?
#820


Join Date: Feb 2006
Location: YUL
Posts: 2,116
With the current lack of available interviews and the extended validity period, it would seem that any time before the expiry date would be ok.
#822
Join Date: Oct 2006
Posts: 45
Renewal
Applied 2/21/21
Approved 2/23/21
Minor child
Applied 2/22/21
Conditional Approval 2/24/21
Needs to go for an interview within 730 days.
The only reason why I think my child needs an interview is for an updated picture. Did anyone else have to find time for an interview for their child? Or a way to just do a virtual interview?
Applied 2/21/21
Approved 2/23/21
Minor child
Applied 2/22/21
Conditional Approval 2/24/21
Needs to go for an interview within 730 days.
The only reason why I think my child needs an interview is for an updated picture. Did anyone else have to find time for an interview for their child? Or a way to just do a virtual interview?
#823




Join Date: Jan 2006
Location: YYZ
Programs: AC, Bonvoy, HH
Posts: 624
Wow, that's quick. I just applied for renewal today; hoping for the same. First renewal for me as well. US LPR; citizen of Norway. Traveled to a number of countries in Europe and the Caribbean, as well as Thailand and Australia. I did have a stopover in Qatar on the way to Thailand, which is the only country on my list that the US might get hung up on.
#824


Join Date: Jan 2020
Location: YYJ
Posts: 229
My children were also conditionally renewed but need an interview, likely to update their photographs. We have a previously scheduled appointment at YVR in July.
The TTP website mentions the option of a virtual interview but I have not been able to find anywhere on the site that will let me book this.
Has anyone booked a virtual interview?
The TTP website mentions the option of a virtual interview but I have not been able to find anywhere on the site that will let me book this.
Has anyone booked a virtual interview?
#825



Join Date: Nov 2009
Programs: DL DM 1MM
Posts: 3,558
My children were also conditionally renewed but need an interview, likely to update their photographs. We have a previously scheduled appointment at YVR in July.
The TTP website mentions the option of a virtual interview but I have not been able to find anywhere on the site that will let me book this.
Has anyone booked a virtual interview?
The TTP website mentions the option of a virtual interview but I have not been able to find anywhere on the site that will let me book this.
Has anyone booked a virtual interview?

