Nexus Renewal Information and Processing Timelines
#826
Join Date: Jul 2015
Location: Florida
Programs: Delta SkyMiles; Hilton HHonors; NEXUS; National Emerald Club Executive
Posts: 365
Data point: I applied for renewal about three weeks ago. Norwegian citizen, US LPR. No conditional approval so far. The portal does state that due to the backlog, they're extending NEXUS privileges for a full year past the original expiration date while the application is pending, so I guess I can theoretically use it until June 2022 now.
#827
Join Date: Oct 2017
Posts: 129
I received conditional approval for my NEXUS renewal and when I go to schedule the interview, it only gives me the option to interview in Sweatgrass, MT; Pembina, ND; or Blaine, WA as far as US options are concerned. Is it not possible to do the renewal interview at another major US airport, such as LAX, SFO, DFW?
#828
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
I received conditional approval for my NEXUS renewal and when I go to schedule the interview, it only gives me the option to interview in Sweatgrass, MT; Pembina, ND; or Blaine, WA as far as US options are concerned. Is it not possible to do the renewal interview at another major US airport, such as LAX, SFO, DFW?
#829
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
I received conditional approval for my NEXUS renewal and when I go to schedule the interview, it only gives me the option to interview in Sweatgrass, MT; Pembina, ND; or Blaine, WA as far as US options are concerned. Is it not possible to do the renewal interview at another major US airport, such as LAX, SFO, DFW?
#830
Join Date: Oct 2017
Posts: 129
I was almost certain that I had done it in San Francisco the first time. Is that not possible? I definitely didn’t go to a border town. There’s a small possibility that I could have done it during a quick trip to Vancouver but I was pretty sure that it had been at SFO hmm
#831
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
I was almost certain that I had done it in San Francisco the first time. Is that not possible? I definitely didn’t go to a border town. There’s a small possibility that I could have done it during a quick trip to Vancouver but I was pretty sure that it had been at SFO hmm
Website is listing sites currently open. Many enrollment sites are not on the list due to COVID. The complete list should be here.
https://www.cbp.gov/travel/trusted-t...llment-centers
But to answer your original question, no sites at US airports. Most enrollment centers are on the US-Canadian border or Canadian airports with CBP Preclearance to facilitate interviews by both CBP and CBSA.
#832
Join Date: Aug 2004
Location: Chicago
Programs: AA- EXP UA - Silver SPG- PLT Marriott- PLT
Posts: 759
I applied to renew my Nexus last fall, was conditionally approved, but need an interview (of course no appointments avaialbe).
I now see the option to schedule a virtual interview (but there are no appointments from now until the end of schedule - so maybe they are just bringing that online).
I am concerned, though, as I just renewed my passport. I don't see an option to update my passport, hopefully it's not locked in since my application is in process. Anyone experience this before?
I now see the option to schedule a virtual interview (but there are no appointments from now until the end of schedule - so maybe they are just bringing that online).
I am concerned, though, as I just renewed my passport. I don't see an option to update my passport, hopefully it's not locked in since my application is in process. Anyone experience this before?
#833
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
I applied to renew my Nexus last fall, was conditionally approved, but need an interview (of course no appointments avaialbe).
I now see the option to schedule a virtual interview (but there are no appointments from now until the end of schedule - so maybe they are just bringing that online).
I am concerned, though, as I just renewed my passport. I don't see an option to update my passport, hopefully it's not locked in since my application is in process. Anyone experience this before?
I now see the option to schedule a virtual interview (but there are no appointments from now until the end of schedule - so maybe they are just bringing that online).
I am concerned, though, as I just renewed my passport. I don't see an option to update my passport, hopefully it's not locked in since my application is in process. Anyone experience this before?
#834
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,801
There was, IIRC, one minor exception. Located at a Seattle airport but unhelpfully for most at BFI and not at SEA. Not sure if it is still open notwithstanding the below.
NEXUS Enrollment Centers | Get NEXUS
Seattle Enrollment Center
7277 Perimeter Road, Suite 116, Seattle, WA 98108
Hours of Operation
Monday – Friday, 8:00am – 4:00pmAddress
U.S. Customs & Border Protection7277 Perimeter Road, Suite 116, Seattle, WA 98108
#835
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
There was, IIRC, one minor exception. Located at a Seattle airport but unhelpfully for most at BFI and not at SEA. Not sure if it is still open notwithstanding the below.
NEXUS Enrollment Centers | Get NEXUS
NEXUS Enrollment Centers | Get NEXUS
Applied Online: March 20, 2018
Conditionally Approved: April 27, 2018
Interview originally scheduled: August 4, 2018 (Seattle)
Interview rescheduled: June 7, 2018 (Blaine)
I received an email stating the Seattle Enrollment Center will no longer conduct interviews as of July 23rd and that I'd have to reschedule at another location.
Conditionally Approved: April 27, 2018
Interview originally scheduled: August 4, 2018 (Seattle)
Interview rescheduled: June 7, 2018 (Blaine)
I received an email stating the Seattle Enrollment Center will no longer conduct interviews as of July 23rd and that I'd have to reschedule at another location.
#837
Join Date: Mar 2021
Programs: nexus
Posts: 2
for most of us, after applying for renewal, they mark us as 'conditionally approved' like a week after receiving the application and now stuck in limbo with no interview slots even available.
#838
Join Date: Jan 2020
Posts: 79
for all types of Nexus interviews (new or Renewal) have been doing lots of Google search an came up with this ( just my take but hope wrong)
the Ge appointments do not involve Canada and are every related office through the country. This really involves us government for approval so has been going on and some virtual now.
Nexus is located close the the Can/USA border , for the most part and doing a search on the Canadian Nexus process shows that all their offices are and will be closed for the forceable future and some news story say that they’re not gonna be opened up until the Canadian US border opens up again, and the board is not gonna be opened up until Covid is well under control. (So maybe July 4 th/after this date )
so it makes sense that the American side should close all of their offices as well for Nexus since the counterparts are close and will not be processing their’s.
So guessing no appointments available until things get truely back to normal.
but I hope I am wrong as was to get my nexus feb 2020 and have not seen family ,in Canada since fall 2019
the Ge appointments do not involve Canada and are every related office through the country. This really involves us government for approval so has been going on and some virtual now.
Nexus is located close the the Can/USA border , for the most part and doing a search on the Canadian Nexus process shows that all their offices are and will be closed for the forceable future and some news story say that they’re not gonna be opened up until the Canadian US border opens up again, and the board is not gonna be opened up until Covid is well under control. (So maybe July 4 th/after this date )
so it makes sense that the American side should close all of their offices as well for Nexus since the counterparts are close and will not be processing their’s.
So guessing no appointments available until things get truely back to normal.
but I hope I am wrong as was to get my nexus feb 2020 and have not seen family ,in Canada since fall 2019
#839
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
From the time that you applied for renewal and got approved, did they say you were 'conditionally approved'? and then on march 16, they switched you to 'approved'?
for most of us, after applying for renewal, they mark us as 'conditionally approved' like a week after receiving the application and now stuck in limbo with no interview slots even available.
for most of us, after applying for renewal, they mark us as 'conditionally approved' like a week after receiving the application and now stuck in limbo with no interview slots even available.
#840
Join Date: Jun 2016
Location: YYZ
Programs: NEXUS, Aeroplan, SkyMiles, WestJet, IHG Platinum, IC Ambassador
Posts: 93
From the time that you applied for renewal and got approved, did they say you were 'conditionally approved'? and then on march 16, they switched you to 'approved'?
for most of us, after applying for renewal, they mark us as 'conditionally approved' like a week after receiving the application and now stuck in limbo with no interview slots even available.
for most of us, after applying for renewal, they mark us as 'conditionally approved' like a week after receiving the application and now stuck in limbo with no interview slots even available.
I believe TWA884 's explanation is right on the mark.