Nexus Renewal Information and Processing Timelines
Sep 16, 2020, 11:32 am
#766
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
Read the following on another site. Can't vouch for its authenticity (supposedly came as a e-mail - I'm not up for renewal for another 3-4 years so didn't get it).
Dear NEXUS Member,
The Canada Border Services Agency (CBSA) would like to provide you with a number of updates.
First, the CBSA would like to inform you that in response to the global pandemic of COVID-19, all NEXUS and FAST enrollment centres are temporarily closed.
As a result, all NEXUS and FAST interviews that were previously scheduled will be postponed. Applicants and existing members will need to reschedule interviews after the CBSA and U.S. Customs and Border Protection (CBP) resume joint enrollment operations. The date of re-opening is continually assessed in light of current travel restrictions and we invite you to visit the CBSA website for updates.
To reschedule your NEXUS or FAST interview appointment, please log into your online Trusted Traveler Programs (TTP) System account. NEXUS and FAST members who submitted an application for membership renewal prior to the expiry date on the card will maintain their membership for 18 months beyond the expiry date.
Second, the Vancouver Urban Enrollment Centre for NEXUS and FAST interviews will not be re-opening to the public once COVID-19 restrictions are eased. Interviews may be scheduled at any of the other enrollment centres after they re-open, including at the nearby Vancouver International Airport or in Birch Bay, Washington.
Finally, as part of Canada’s efforts to reduce the spread of COVID-19, all travellers – including those on exempt travel – are required to provide specific information upon entry into Canada. The recently launched ArriveCAN app enables you to submit your information up to 48 hours prior to your arrival. It reduces physical contact for a safer, faster border process. You can download it on your mobile device through the App Store or Google Play.
You are on exempt travel if you are entering Canada to provide: trade or transport services; essential services; cross-border services or medical services. If you have previously provided any of these services, but are now entering Canada for other reasons, you are not on exempt travel.
All travellers – excluding those on exempt travel – are required to isolate or quarantine for 14 days after entering Canada. At the border, you will need to provide details on where you will be quarantining. After crossing the border, you will need to check-in with the Public Health Agency of Canada about your symptoms, and confirm you are sticking with your quarantine plan. The ArriveCAN app will enable you to also submit this information.
Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business.
We sincerely apologize for the inconvenience and appreciate your patience through this process.
Sincerely,
Travellers Policy and Programs Directorate
Canada Border Services Agency
The Canada Border Services Agency (CBSA) would like to provide you with a number of updates.
First, the CBSA would like to inform you that in response to the global pandemic of COVID-19, all NEXUS and FAST enrollment centres are temporarily closed.
As a result, all NEXUS and FAST interviews that were previously scheduled will be postponed. Applicants and existing members will need to reschedule interviews after the CBSA and U.S. Customs and Border Protection (CBP) resume joint enrollment operations. The date of re-opening is continually assessed in light of current travel restrictions and we invite you to visit the CBSA website for updates.
To reschedule your NEXUS or FAST interview appointment, please log into your online Trusted Traveler Programs (TTP) System account. NEXUS and FAST members who submitted an application for membership renewal prior to the expiry date on the card will maintain their membership for 18 months beyond the expiry date.
Second, the Vancouver Urban Enrollment Centre for NEXUS and FAST interviews will not be re-opening to the public once COVID-19 restrictions are eased. Interviews may be scheduled at any of the other enrollment centres after they re-open, including at the nearby Vancouver International Airport or in Birch Bay, Washington.
Finally, as part of Canada’s efforts to reduce the spread of COVID-19, all travellers – including those on exempt travel – are required to provide specific information upon entry into Canada. The recently launched ArriveCAN app enables you to submit your information up to 48 hours prior to your arrival. It reduces physical contact for a safer, faster border process. You can download it on your mobile device through the App Store or Google Play.
You are on exempt travel if you are entering Canada to provide: trade or transport services; essential services; cross-border services or medical services. If you have previously provided any of these services, but are now entering Canada for other reasons, you are not on exempt travel.
All travellers – excluding those on exempt travel – are required to isolate or quarantine for 14 days after entering Canada. At the border, you will need to provide details on where you will be quarantining. After crossing the border, you will need to check-in with the Public Health Agency of Canada about your symptoms, and confirm you are sticking with your quarantine plan. The ArriveCAN app will enable you to also submit this information.
Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business.
We sincerely apologize for the inconvenience and appreciate your patience through this process.
Sincerely,
Travellers Policy and Programs Directorate
Canada Border Services Agency
Sep 16, 2020, 4:35 pm
#769
Join Date: Jan 2020
Posts: 79
I received an email like that about Two weeks and mas had an appointment for YVR and it got canceled. My first appointment Was way back in the spring and had to reschedule like 5 times now as they got canceled for blane but was allow to Reschedule And then that shut right and tried YVR for end of Sept
Sep 16, 2020, 5:16 pm
#770
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
I read on another website that DHS wants to standardise fees and has filed a notice in thr Federal Register. Both Nexus and GE will go up to $120 and SENTRI reduced $2.50 to $120..
https://www.federalregister.gov/docu...i-programs-and
https://www.federalregister.gov/docu...i-programs-and
Last edited by YVR Cockroach; Sep 16, 2020 at 5:43 pm
Sep 16, 2020, 5:28 pm
#771
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Moderator's Note
I read on another website that both Nexus and GE are going up to $120 (and SENTRI reduced $2.50 to $120). Not on the offical ttp site.but apparently on the U.S. Federal Register.
Here's one source:
https://travelingformiles.com/global...t-to-increase/
Here's one source:
https://travelingformiles.com/global...t-to-increase/
TWA884
Travel Safety/Security co-moderator
Sep 18, 2020, 7:14 am
#772
Join Date: Feb 2009
Location: YYZ
Programs: AC Aeroplan, BA blue
Posts: 138
Just received the confusing email about the enrolment centre closure. I originally applied for renewal October 25 2019 and was conditionally approved July 1 2020 scheduled interview for September 7th then received notice the closure of the enrolment centre until September 8 2020 and rescheduled for October 9th now I'm not sure if my appointment will go ahead or have to reschedule as it sounds like they don't actually know when they will reopen the enrolment centre. Not sure why I was conditionally approved and not approved outright but the wait is nuts.
Sep 18, 2020, 9:57 am
#773
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
I originally applied for renewal October 25 2019 and was conditionally approved July 1 2020 scheduled interview for September 7th then received notice the closure of the enrolment centre until September 8 2020 and rescheduled for October 9th now I'm not sure if my appointment will go ahead or have to reschedule as it sounds like they don't actually know when they will reopen the enrolment centre. Not sure why I was conditionally approved and not approved outright but the wait is nuts.
Please refer to the following thread for additional information:
Sep 24, 2020, 12:38 am
#774
Join Date: Jan 2020
Location: YYJ
Posts: 178
Both my kids have their Nexus renewal appointments booked at YVR on October 10. We received the same generic email which has a link to the CBSA website that indicates Nexus enrolment centers are closed until “at least October 5.” The TTP website still shows their appointments on October 10 as planned.
Has anyone received any specific notice via email or on the TTP website indicating that their appointment was cancelled?
It’s very confusing.
Has anyone received any specific notice via email or on the TTP website indicating that their appointment was cancelled?
It’s very confusing.
Sep 26, 2020, 7:37 am
#775
Join Date: Jan 2020
Posts: 79
Both my kids have their Nexus renewal appointments booked at YVR on October 10. We received the same generic email which has a link to the CBSA website that indicates Nexus enrolment centers are closed until “at least October 5.” The TTP website still shows their appointments on October 10 as planned.
Has anyone received any specific notice via email or on the TTP website indicating that their appointment was cancelled?
It’s very confusing.
Has anyone received any specific notice via email or on the TTP website indicating that their appointment was cancelled?
It’s very confusing.
my wife and I had the same appointments at YVR but for end of September and they canceled ours and had to reschedule and next available was early 2021.
hop you still keep your appointments and they not doing say a monthly by monthly thing.
Oct 1, 2020, 6:26 pm
#779
Join Date: Dec 2004
Location: BUR/LAX
Programs: UA 1K/2MM, HHonors Diamond, IHG Diamond Elite
Posts: 2,505
Renewed September 29th, 2020. Checked website today and found my renewal was approved with no interview required. Never received an email about change of status. I renewed 5 years ago for GE and this is the first renewal for Nexus.