Jan 14, 2020, 9:39 am
Last edit by: philemer
Use this thread to discuss the Sapphire Reserve card offer.
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the cardsuch as the card will take 1-2 weeks or that expedited shipping is not availablethe card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Application page with bonus offer (60,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/rewards-credit-cards/sapphire/reserve?CELL=6TKX
There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
50,000 UR points is worth $500 as statement credit, $750 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the cardsuch as the card will take 1-2 weeks or that expedited shipping is not availablethe card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
Authorized User Card:
1. $75 each authorized card each year.
2. Same Priority Pass membership as the main card.
3. Same earning rate on spending. Same fringe benefits as the main card like purchase, car rental and travel insurance etc.
4. No additional Global Entry/TSA credit. Only one credit for the entire account.
5. No additional annual travel credit.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
The prior, archived version of this thread can be found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1814294-chase-sapphire-reserve-csr-50k-ur-benefit-reductions-august-2018-a.html
Sapphire Reserve 60k, $4,000 spend in 3 months, $550 fee.
Jan 31, 2020 | 3:28 pm
#736
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
And, yes, those people are certainly a big part of the targeted demographic. Young people with disposable income are a sought-after demographic in general.
Also, as I pointed out earlier, when those people get a little bit older and get married and have kids, and both have high-paying jobs that are demanding of their time, they start to rely more on food delivery services, because there often isn't time to cook on weekdays. Food delivery services do VERY well in the suburbs, for this reason, if the demographics are right (basically people who are likely to have both adults in the household working, and they have kids)
It's a young demographic, but it's upper-middle-income to rich young people. Lower to lower-middle-income young people never had the CSR because they could not qualify for it. Even if they are responsible with their finances and have good credit scores, Chase will not extend them the minimum required $10k in credit so they can't qualify for the card. They also don't eat out or order in much because they can't afford it. They will choose a $3, 1-hour public transit ride over a $23, 20-minute lyft ride because $20 is worth more to them than 40 minutes. They cook a lot. They go to safeway, and maybe splurge at whole foods when they can if they are into that whole organic thing. They have no-fee cash-back cards that give bonuses at grocery stores and maybe gas stations. If they travel, maybe they have a low-end co-branded airline card so they can get free checked bags. If they are irresponsible they use debit cards because no major lender will give them a credit card.
Jan 31, 2020 | 3:34 pm
#737
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 625
I'm at close to 1k spent on Lyft this month (mostly reimbursed work travel) and have used the Doordash credit up already... as someone with an Amex Plat, Gold and Green, who was seriously considering getting rid of this card (and focusing just on my Hyatt visa for visa purchases)... these new enhancements and fees have been a big win. The Lyft benefit alone will amount to almost 100k points for me this year.
I'm an outlier, being a tech sales person in NYC, but they've roped me in for at least two more years.
I'm an outlier, being a tech sales person in NYC, but they've roped me in for at least two more years.
But -- if Lyft Pink expires and a bunch of these other benefits expire, then I'll have to recompute it again then. One year at a time.
One other positive of so many people cancelling the card -- PP lounges might get less crowded??
Jan 31, 2020 | 3:53 pm
#738
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
"Person with computer science degree" does not equal "tech genius". It's someone who picked a major that translates well to a field with far more demand than supply when it comes to employees. Half of them don't know what they are doing; they get high-paying jobs anyway.
And, yes, those people are certainly a big part of the targeted demographic. Young people with disposable income are a sought-after demographic in general.
Also, as I pointed out earlier, when those people get a little bit older and get married and have kids, and both have high-paying jobs that are demanding of their time, they start to rely more on food delivery services, because there often isn't time to cook on weekdays. Food delivery services do VERY well in the suburbs, for this reason, if the demographics are right (basically people who are likely to have both adults in the household working, and they have kids)
It's a young demographic, but it's upper-middle-income to rich young people. Lower to lower-middle-income young people never had the CSR because they could not qualify for it. Even if they are responsible with their finances and have good credit scores, Chase will not extend them the minimum required $10k in credit so they can't qualify for the card. They also don't eat out or order in much because they can't afford it. They will choose a $3, 1-hour public transit ride over a $23, 20-minute lyft ride because $20 is worth more to them than 40 minutes. They cook a lot. They go to safeway, and maybe splurge at whole foods when they can if they are into that whole organic thing. They have no-fee cash-back cards that give bonuses at grocery stores and maybe gas stations. If they travel, maybe they have a low-end co-branded airline card so they can get free checked bags. If they are irresponsible they use debit cards because no major lender will give them a credit card.
And, yes, those people are certainly a big part of the targeted demographic. Young people with disposable income are a sought-after demographic in general.
Also, as I pointed out earlier, when those people get a little bit older and get married and have kids, and both have high-paying jobs that are demanding of their time, they start to rely more on food delivery services, because there often isn't time to cook on weekdays. Food delivery services do VERY well in the suburbs, for this reason, if the demographics are right (basically people who are likely to have both adults in the household working, and they have kids)
It's a young demographic, but it's upper-middle-income to rich young people. Lower to lower-middle-income young people never had the CSR because they could not qualify for it. Even if they are responsible with their finances and have good credit scores, Chase will not extend them the minimum required $10k in credit so they can't qualify for the card. They also don't eat out or order in much because they can't afford it. They will choose a $3, 1-hour public transit ride over a $23, 20-minute lyft ride because $20 is worth more to them than 40 minutes. They cook a lot. They go to safeway, and maybe splurge at whole foods when they can if they are into that whole organic thing. They have no-fee cash-back cards that give bonuses at grocery stores and maybe gas stations. If they travel, maybe they have a low-end co-branded airline card so they can get free checked bags. If they are irresponsible they use debit cards because no major lender will give them a credit card.
Jan 31, 2020 | 3:57 pm
#739
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
You don't need to work for a big company to get a big paycheck. The big companies employ tens or hundreds of thousands of people each so they drive the salaries, but the small companies have to keep up. They are competing for the same talent pool. The salaries are purely driven by the fact that there is a huge demand for employees, and there is not the supply to fill it. It's basically a bidding war. It's not a question of whether you get a job offer, it's a question of how many you get. It's a bidding war. If your company is not paying you well enough, you can find another job within a few weeks that will pay you more.
Jan 31, 2020 | 4:10 pm
#740
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
Are you kidding? The tech industry is full of young people who make 6 figure incomes (the first digit is not 1). Look at the most valuable companies in the US. Who do you think works at Apple, Google, Microsoft, and Amazon? A bunch of 60 year olds? I'm in my early 40s and I'm usually the oldest person in the room, often by over a decade.
Also food delivery is extremely popular in the suburbs where both parents work (dual 6 figure incomes which require a lot of hours).
Also food delivery is extremely popular in the suburbs where both parents work (dual 6 figure incomes which require a lot of hours).
You don't need to work for a big company to get a big paycheck. The big companies employ tens or hundreds of thousands of people each so they drive the salaries, but the small companies have to keep up. They are competing for the same talent pool. The salaries are purely driven by the fact that there is a huge demand for employees, and there is not the supply to fill it. It's basically a bidding war. It's not a question of whether you get a job offer, it's a question of how many you get. It's a bidding war. If your company is not paying you well enough, you can find another job within a few weeks that will pay you more.
Not, this is not. Those young people are few. Clearly with Chase Sapphire banking, it wants to bring the full banking services in house. It targets all the affluent professionals and families. It is going to foolish for Chase to target the young professionals only with its CSR. Absolutely not.
It is totally not right if the working parents just order food delivery to their kids and parents stay at office to work late. Most families do not do that.
Jan 31, 2020 | 4:46 pm
#741
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
There are no PP lounges inside the DTW McNamara terminal for people who can't access the SkyClubs. The EWR lounge is pathetic and United is the main carrier at EWR and it isn't in their terminal and is pre security. Whenever I fly EWR I prefer the skyclub.
I wish Chase would partner with the United Lounges to give access to their CSR holders and American would contract with Citi for their Premium card for access to the Admirals club like Delta does with the Am Ex Platinum.
I wish Chase would partner with the United Lounges to give access to their CSR holders and American would contract with Citi for their Premium card for access to the Admirals club like Delta does with the Am Ex Platinum.
Chase controls United, Southwest, British Airway, Iberia, Hyatt, IHG, Aer Lingus and shares the Marriott Bonvoy. Chase can easily grant elite status on any of those partners. Then this will make CSR much more valuable. I'd be happy to get some airline status by paying the $100 AF increase. But Chase could only get the almost worthless Lyft and DoorDash. Huge disappointment.
Feb 1, 2020 | 10:57 am
#742
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
I haven't stayed at a Marriott in about 3 years. And that was one stay; I'm not sure that I ever stayed at one before that. I did have 90 qual nights at Hyatt last year though (including some through CC spend; probably about 65 actual nights stayed) and a 9 night stay at an independent hotel (not part of any program)
Feb 1, 2020 | 11:58 am
#743
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,620
Never try to break even, if that's an issue then stick with simple cash back cards or just become a churners and risk getting the hammer. CSR is still best for me, provided with complimentary cards. It provides most value.I expect Ritz and AR to be.devalued next. Been in this game long enough.
I did not ask you for that. I have no idea how you spend and earn.
Ink Preferred is a business card that compliments CSR well. It's big part of my quafecta. It certainly does not replace it, if it does then CSR is obviously not designed for you (frequent unloyal traveler who eats out).
PP restaurants are actually useful. PP domestic lounges are worthless I rather hang at the gate. Only worth the time overseas.
PP restaurants are actually useful. PP domestic lounges are worthless I rather hang at the gate. Only worth the time overseas.
You are perfectly right about one thing. With the latest the product update of the Lyft and DoorStopDash, CSR is not good for me any more. It was once the greatest travel card ever. But that was long gone. Probably for good. Dethroned. The Game of Thrones is done for now.
What is the argument?
No matter how you slice it, there is still a lot of effort on those other cards to "break even", with the Platinum being the king of that. While my scenario isn't the same for everyone, my home airport doesn't have a Centurion, but a Priority Pass restaurant. Big swing.
I agree with you on the Ritz card to a degree. I believe if you travel a lot and spend a lot at hotels, the premium hotel cards are a solid value that you likely won't lose on. However, I have an Aspire to complement my CSR, not replace it. Getting one to marginally break even doesn't make it king of the wallet. They have poor everyday spending returns, even in their bonus categories. Their value is to enhance your hotel stays and returns. This is another reason I find the American Express hotel status to be a weak benefit.
CIP is the only Chase card I have canceled in a long time. It is a solid card if you spend a lot of travel and use transfer partners. No dining bonus and 3.75% travel redemption rate through Chase didn't give it a home in my wallet.
I agree with you on the Ritz card to a degree. I believe if you travel a lot and spend a lot at hotels, the premium hotel cards are a solid value that you likely won't lose on. However, I have an Aspire to complement my CSR, not replace it. Getting one to marginally break even doesn't make it king of the wallet. They have poor everyday spending returns, even in their bonus categories. Their value is to enhance your hotel stays and returns. This is another reason I find the American Express hotel status to be a weak benefit.
CIP is the only Chase card I have canceled in a long time. It is a solid card if you spend a lot of travel and use transfer partners. No dining bonus and 3.75% travel redemption rate through Chase didn't give it a home in my wallet.
Last edited by mia; Feb 1, 2020 at 1:17 pm Reason: Consolidate consecutive replies
Feb 1, 2020 | 12:25 pm
#744
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
Benefits where you have to change your behavior have reduced value. The great thing about the CSR benefits is that they are flexible. The travel credit is just that -- credit on travel. Any travel. Airfare, airline incidentals, hotel, 1 ticket, 2 tickets, 6 tickets, round trip, one way, taxi, lyft, uber, car rental, public transit... it doesn't matter. All get reimbursed. If you don't pay incidental charges on airlines you can still use it. Hell, if you don't fly you can still use it!
PP restaurants get you a free meal no matter which airline you are flying. The delta lounge access is only good if you are flying Delta. How can you compare the two? One is an actual benefit to you; the other is an attempt to drive your business to one of their partners.
Feb 1, 2020 | 2:57 pm
#745
Join Date: Nov 2013
Posts: 191
My $60 already spent on Chipotle at regular price. It was easy free $60 for 2020. Find a place that charges regular price and eat the food, how difficult could it be? Why does it have to be Chinese restaurant? I love authentic Szechuan Beef Boil Pot but I don't need DD as a middle man. Why complain the obvious?
Last edited by mia; Feb 1, 2020 at 3:08 pm Reason: Consolidate consecutive replies.
Feb 1, 2020 | 3:06 pm
#746
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,823
Moderator observations
Please post your idea once, and only once. If someone posts a contrary opinion it is not that they do not understand. They disagree. Accept this.
There is no need to announce that you are no longer posting about a specific aspect. Just stop. Others will continue to post about it because this is a conversation, not a lecture.
If you are replying to multiple posts, please use the Multi-Quote feature -and- please pare down the amount of text that you Quote.
If you are asking, "Is he writing about me?" the answer is YES, this guidance applies to you.
There is no need to announce that you are no longer posting about a specific aspect. Just stop. Others will continue to post about it because this is a conversation, not a lecture.
If you are replying to multiple posts, please use the Multi-Quote feature -and- please pare down the amount of text that you Quote.
If you are asking, "Is he writing about me?" the answer is YES, this guidance applies to you.
Feb 1, 2020 | 3:08 pm
#747
Join Date: Nov 2013
Posts: 191
Frankly, those who actually travel and spend, already has status. You can status match, you can earn lifetime status. Also, status is quite meaningless in 2020. Hilton Executive lounge? Nah. Trust me it is not as cool as the titles sound.
Feb 1, 2020 | 3:22 pm
#748
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,823
This very much depends on your specific travel pattern. If you choose flights by schedule, and hotels by location, it's easy to spend quite a sum without earning status anywhere. Status is the 21st century simulation of Personal Attention. Some people don't care for this, but I think we should accept that many people do.
Feb 1, 2020 | 3:25 pm
#749
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 2,041
I travel and spend. But not enough to have status.
Last edited by RedElmo; Feb 1, 2020 at 3:31 pm
Feb 2, 2020 | 5:59 am
#750
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,173
Moderator Note: I've just moved over 50 posts to a new thread that is focused on debating the virtues or lack of virtues on the CSR and various other issuers high end cards. The thread can be found here: DEBATE: Which card is best? CSR vs Amex Plat vs other premium cards
Please continue that branch of the discussion, (flame free, please) in the focused thread.
Due to the fact that the posts were pulled from an existing thread, continuity gaps are likely.
Please continue that branch of the discussion, (flame free, please) in the focused thread.
Due to the fact that the posts were pulled from an existing thread, continuity gaps are likely.