Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#1051




Join Date: Sep 2009
Location: Global
Posts: 6,449
I complicated the renewal process...
My GE was expiring so was my passport.
I started the GE renewal process, then renewed my passport.
I am still waiting for the approved for an interview, so I cannot do Enrollment on Arrival.
I have my new passport, but you cannot update your passport number during the renewal process.
I have a flight coming up in a few weeks.
On return to the USA
Assuming I do not have my approval for an interview, I assume I am not eligible for GE?
Assuming I do have my approval for an interview, I assume I do the Enrollment on Arrival?
Anyone do this (dumb thing) before? Advice?
Thanks!
My GE was expiring so was my passport.
I started the GE renewal process, then renewed my passport.
I am still waiting for the approved for an interview, so I cannot do Enrollment on Arrival.
I have my new passport, but you cannot update your passport number during the renewal process.
I have a flight coming up in a few weeks.
On return to the USA
Assuming I do not have my approval for an interview, I assume I am not eligible for GE?
Assuming I do have my approval for an interview, I assume I do the Enrollment on Arrival?
Anyone do this (dumb thing) before? Advice?
Thanks!
#1052



Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,684
#1053
Moderator, Amtrak & Spirit Airlines




Join Date: Jan 2011
Location: DCA :rolleyes:
Programs: AC 50K, AS MVP, AA Plat Pro, DL Plat, UA Silver, IHG Spire, Marriott Titanium, Hertz PC
Posts: 11,179
Okay, well I can finally close the book on my own renewal story today.
Applied for renewal on 9/9/19.
My expiry date was mid March 2020.
Got my conditional approval on 12/23. Needed to reinterview. (Have visited about 75 different countries since my first app some that wouldn't be considered mainstream)
Was able to get an appointment in late Feb at my home airport.
Did my interview on arrival today at LAX coming home from an international flight.
Interview had 0 questions, just redoing my prints and a new picture.
Took about 30 minutes as there were a few folks ahead of me.
Glad to be in the clear for another 5 years.
Applied for renewal on 9/9/19.
My expiry date was mid March 2020.
Got my conditional approval on 12/23. Needed to reinterview. (Have visited about 75 different countries since my first app some that wouldn't be considered mainstream)
Was able to get an appointment in late Feb at my home airport.
Did my interview on arrival today at LAX coming home from an international flight.
Interview had 0 questions, just redoing my prints and a new picture.
Took about 30 minutes as there were a few folks ahead of me.
Glad to be in the clear for another 5 years.
#1054
Join Date: May 2007
Location: Seattle, WA
Programs: Alaska MVPG75; Hilton Diamond
Posts: 35
Well, my wait is....partly over? Just got an email! Applied June 26th, expired end of August, finally today Jan 7th got the "sign up for an interview"--of course, there are no interviews available at SeaTac and my next international flight gets in at most an hour before their interview-on-arrival location closes, (the next closest appointment is in Blaine...the day after I get back from that trip?) but....at least there's finally movement!
#1055


Join Date: Jan 2003
Location: SJC, SFO
Programs: Motel 6 Super Diamond
Posts: 354
#1056
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,725
Just in case that you are unaware, since you applied to renew your Global Entry membership before it expired, you will continue to receive Global Entry benefits pending the final approval of your renewal application for up to a year after the original expiration date. That's January 2021 in your case.
#1057


Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,602
Well, my wait is....partly over? Just got an email! Applied June 26th, expired end of August, finally today Jan 7th got the "sign up for an interview"--of course, there are no interviews available at SeaTac and my next international flight gets in at most an hour before their interview-on-arrival location closes, (the next closest appointment is in Blaine...the day after I get back from that trip?) but....at least there's finally movement!
#1058



Join Date: May 2009
Location: Washington, DC
Programs: UA Plat & 1MM, AA, DL
Posts: 8,684
Also have a spot for the all-time champion wait - not sure who that might be.
#1059

Join Date: Jun 2008
Location: Northern Nevada
Programs: DL,EK
Posts: 1,653
Wife and I applied for renewal for GE on 12/1. She was conditionally approved a week later (interview required). I am still waiting on my application.
We have both been to about a dozen countries since the cutoff date on the app (Dec. 2016 I think), including Cuba.
We have both been to about a dozen countries since the cutoff date on the app (Dec. 2016 I think), including Cuba.
#1060


Join Date: May 2007
Location: SFO-OAK-SJC
Programs: UA MM/*G; Marriott Au; Hyatt Dsc
Posts: 456
Okay - I tossed up a list of the 5 people who posted specific dates recently. I wasn't going to calculate the others based on post date and days waiting - they can do that if they want to claim a position on the leaderboard.
Also have a spot for the all-time champion wait - not sure who that might be.
Also have a spot for the all-time champion wait - not sure who that might be.
I should add that on every return to the US, I have declared food which gets me the magic O. Every time, I have a conversation about what I am declaring (usually candy, chocolates, nothing that is restricted) and I'm waved through. I wonder if I am being penalized for being too honest.
Yes, I have actually read through the USDA/APHIS APM
#1061


Join Date: Jan 2003
Location: NYC
Posts: 8,686
Applied for renewal Sunday January 5, 2020.
Conditionally approved late Tuesday night, January 7. Interview required.
I applied almost a full year before my GE membership was set to expire because I wanted the $100 charge to be reimbursed by a credit card I plan to downgrade soon.
FWIW I only left the US once (visiting two countries) since I first got GE 4 years ago.
Conditionally approved late Tuesday night, January 7. Interview required.
I applied almost a full year before my GE membership was set to expire because I wanted the $100 charge to be reimbursed by a credit card I plan to downgrade soon.
FWIW I only left the US once (visiting two countries) since I first got GE 4 years ago.
#1062




Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 496
Well, my wait is....partly over? Just got an email! Applied June 26th, expired end of August, finally today Jan 7th got the "sign up for an interview"--of course, there are no interviews available at SeaTac and my next international flight gets in at most an hour before their interview-on-arrival location closes, (the next closest appointment is in Blaine...the day after I get back from that trip?) but....at least there's finally movement!
#1065


Join Date: Apr 2008
Posts: 2,360
Don't give up - it will come through
I applied June 25th and today I received my renewal notice via e-mail.
Yes, it was in excess of six months since I applied before I got notification of renewal approval.
At least I was not lost in the system or forgotten.
I do not need an interview.
I was told I will be mailed a new card for the card that expires this year.
Good luck to those still waiting. Even though you might think you have been forgotten, you haven't.
Last edited by dgcpaphd; Jan 8, 2020 at 5:43 pm Reason: error



