Global Entry Revocations [merged threads]
Jun 19, 2018 | 1:29 pm
#181
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Join Date: Jul 2003
Location: jfk area
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Presumably the CBP agent can't just check a box = pax X's GE has been cancelled??? The CBP agent must document a pax's faux pas.
A few routes to take with ombudsman:
(1)CBP agent was very rude when I interacted with him
(2))Playing "dumb", I received a notice of my GE rejection--why?
(3)Going in the other direction: "I may have questioned CBP too forcefully...I am sorry if I did."
Others reading this thread can make additional comments.
A few routes to take with ombudsman:
(1)CBP agent was very rude when I interacted with him
(2))Playing "dumb", I received a notice of my GE rejection--why?
(3)Going in the other direction: "I may have questioned CBP too forcefully...I am sorry if I did."
Others reading this thread can make additional comments.
Jun 19, 2018 | 6:36 pm
#182
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,799
Seriously, though, while one would not condone giving a hard to time CPB agents, or any official, revocation should be reserved for significant violations of the program.
Jun 19, 2018 | 8:01 pm
#183
Join Date: Apr 2001
Location: ORD-JFK-EZE-MAD
Programs: AA LT PLT 4mm / Free Agent / GE / Secret Handshake
Posts: 868
Presumably the CBP agent can't just check a box = pax X's GE has been cancelled??? The CBP agent must document a pax's faux pas.
A few routes to take with ombudsman:
(1)CBP agent was very rude when I interacted with him
(2))Playing "dumb", I received a notice of my GE rejection--why?
(3)Going in the other direction: "I may have questioned CBP too forcefully...I am sorry if I did."
Others reading this thread can make additional comments.
A few routes to take with ombudsman:
(1)CBP agent was very rude when I interacted with him
(2))Playing "dumb", I received a notice of my GE rejection--why?
(3)Going in the other direction: "I may have questioned CBP too forcefully...I am sorry if I did."
Others reading this thread can make additional comments.
1- NEVER do that. That's a subjective statement. No one is going to take you seriously. That's whining.
2- best approach and JUST the facts. short and straight to the point. I bet the OP did not pay attention to one important detail from the whole interaction.... the name of the agent
It matters a lot when writing as it shows seriousness on the intentions and knowledge on the writers part.3- NEVER do that either. That's also a subjective statement. No need for apologies.
Jun 19, 2018 | 8:12 pm
#184
Join Date: Apr 2001
Location: ORD-JFK-EZE-MAD
Programs: AA LT PLT 4mm / Free Agent / GE / Secret Handshake
Posts: 868
Yes it was when I was at the exit door and I was very confused. A lot of the standard signage that is visible for declare vs nothing to declare, was not visible at DFW and half the lights were out. You have to physically walk into the declared scanner room and around a divider before you see any signs. So I was partly asking because I've been randomly selected before and the response is "It's random selection we need you to go to this section"
a potential reply to get out of there asap and without adverse consequence could have been.... "Sure officer (NAME!!!). I'm not familiar with this procedure, could you please assist me (guide me) on the next steps? Thank you (smile.)" The bottom line is to create a connection and show willingness to cooperate. Go with the flow and make the situation work on your favor.
Jun 19, 2018 | 11:22 pm
#185
Join Date: Jun 2018
Location: CLT
Programs: AA Platinum Pro
Posts: 9
DFW Custom Terminal is under renovations, so its not clear where you are when exiting. They funnel everyone to the middle of the terminal to exit. Theres no signs and that evening more of the terminal was dark. As a woman traveling by myself its not wrong to ask whats happening, especially bc theres very little I can do after if anything goes wrong.
*edit: why are you assuming I dont know the officers name? I do, I took note of the time and my surroundings as soon as I walked out of the scan room. This is a public forum, what good does it do me to post the officers name here if I have any intent of appealing?
Last edited by jasflysalot; Jun 19, 2018 at 11:34 pm
Jun 20, 2018 | 8:36 am
#186
Join Date: Apr 2001
Location: ORD-JFK-EZE-MAD
Programs: AA LT PLT 4mm / Free Agent / GE / Secret Handshake
Posts: 868
NO, Im saying thats what I was EXPECTING the response to be. Something along that line, not I dont have to tell you anything, which is the response I got.
DFW Custom Terminal is under renovations, so its not clear where you are when exiting. They funnel everyone to the middle of the terminal to exit. Theres no signs and that evening more of the terminal was dark. As a woman traveling by myself its not wrong to ask whats happening, especially bc theres very little I can do after if anything goes wrong.
*edit: why are you assuming I dont know the officers name? I do, I took note of the time and my surroundings as soon as I walked out of the scan room. This is a public forum, what good does it do me to post the officers name here if I have any intent of appealing?
My assumption on the officer's name was on the fact that you posted lots of unnecessary details except the fact that you got the officer's name for future reference. I put my statements in quotes to show what could be potential statements in that situation - "Sure officer (NAME!!!)...." translates to "Sure officer (you acknowledging the officer by name)" I never said or implied to post the name of the officer online.
Jun 20, 2018 | 2:28 pm
#187
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
For those subject to GE revocation, the constituent services staff of your US Senators or Representatives can be an additional channel to try to get GE membership status reinstated. Its worked for some.
Jun 20, 2018 | 7:05 pm
#188
FlyerTalk Evangelist
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Jun 21, 2018 | 8:39 am
#191
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,599
Jun 21, 2018 | 12:58 pm
#192
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,649
Moderator's Note: Topic Drift
A recent question put to [MENTION=848667]maninblack[/MENTION] about Global Entry renewal and the reply were moved to the following thread:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
Nov 11, 2018 | 2:32 pm
#194
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,649
Moderator's Note: Topic Drift
Reminder!
This thread is about Global Entry revocations, not approvals of first time or renewal applications.
When posting in this forum, please keep in mind FlyerTalk Rule 5:
For indexing and future search purposes, an additional question was moved over to the relevant thread (Global Entry - processing times of initial applications).
I'll just note that it's been more than two months since [MENTION=848667]maninblack[/MENTION] has posted on FlyerTalk and he has not logged on in over a month.
TWA884
Travel Safety/Security co-moderator
A recent question put to [MENTION=848667]maninblack[/MENTION] about Global Entry renewal and the reply were moved to the following thread:
TWA884
Travel Safety/Security co-moderator
TWA884
Travel Safety/Security co-moderator
When posting in this forum, please keep in mind FlyerTalk Rule 5:
Stay On Topic
FlyerTalk exists for the discussion of frequent flyer programs and the related travel experience. With the exception of the few areas specifically designated for the discussion of other topics, confine your comments as closely as possible to these topic areas and to the topic of the thread and forum in which you are posting.
FlyerTalk exists for the discussion of frequent flyer programs and the related travel experience. With the exception of the few areas specifically designated for the discussion of other topics, confine your comments as closely as possible to these topic areas and to the topic of the thread and forum in which you are posting.
I'll just note that it's been more than two months since [MENTION=848667]maninblack[/MENTION] has posted on FlyerTalk and he has not logged on in over a month.
TWA884
Travel Safety/Security co-moderator