Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and weve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just cant find it or arent sure where to look.
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United MileagePlus Master Wiki
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Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to 2014's thread (now closed):
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
#1906
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,957
Your UC card gets you into the LH Business Lounge -- still pretty decent.
#1907
Join Date: Sep 2010
Location: Houston
Programs: United Platinum, Chase Presidential Plus
Posts: 299
Thanks everyone. I went ahead and printed out my card, and will bring my UA lounge card as back-up.
#1908


Join Date: Jun 2013
Posts: 588
how to find out what fare class flight is with partner airline
If I book a flight on united.com and it is flown on Brussels airlines metal I can see what fare class United treats it as, in this instance K. However I've read that for PQM the fare class which is important is the Brussels airlines fare class.
How do find out what a UA K translates to on Brussels?
How do find out what a UA K translates to on Brussels?
#1909
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,957
If I book a flight on united.com and it is flown on Brussels airlines metal I can see what fare class United treats it as, in this instance K. However I've read that for PQM the fare class which is important is the Brussels airlines fare class.
How do find out what a UA K translates to on Brussels?
How do find out what a UA K translates to on Brussels?
As a guess K on UA codeshare will translate in many cases to the lowest economy fare on the operating airline and potential non-mileage earning.
#1910
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
If I book a flight on united.com and it is flown on Brussels airlines metal I can see what fare class United treats it as, in this instance K. However I've read that for PQM the fare class which is important is the Brussels airlines fare class.
How do find out what a UA K translates to on Brussels?
How do find out what a UA K translates to on Brussels?
https://www.united.com/CMS/en-US/mar...spx?ItemId=343
If your ticket is 016 ticket stock (the Brussels Airlines flight will still have a UAXXXX flight #), you will treat it like a standard UA flight (based on status and the multiplier times the base fare for that flight). If it is a SNXXXX flight #, it will be 50% of miles flown (+ the bonus based on your status).
You could always call MP to make sure... but this link directly from UA's website should lay it out pretty clearly.
#1911
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,957
I would use this link to see where you stand:
https://www.united.com/CMS/en-US/mar...spx?ItemId=343
If your ticket is 016 ticket stock (the Brussels Airlines flight will still have a UAXXXX flight #), you will treat it like a standard UA flight (based on status and the multiplier times the base fare for that flight). If it is a SNXXXX flight #, it will be 50% of miles flown (+ the bonus based on your status).
You could always call MP to make sure... but this link directly from UA's website should lay it out pretty clearly.
https://www.united.com/CMS/en-US/mar...spx?ItemId=343
If your ticket is 016 ticket stock (the Brussels Airlines flight will still have a UAXXXX flight #), you will treat it like a standard UA flight (based on status and the multiplier times the base fare for that flight). If it is a SNXXXX flight #, it will be 50% of miles flown (+ the bonus based on your status).
You could always call MP to make sure... but this link directly from UA's website should lay it out pretty clearly.
Codeshare and partner flights: If you purchase a ticket for a flight that is marketed by United but operated by another airline (known as a codeshare flight), the fare class that appears on your ticket may differ from the fare class that the operating airline uses to determine flight miles earned. If a partner flight is not eligible to earn award miles, then it is also not eligible to earn Premier qualifying miles, segments or dollars.
#1912


Join Date: Jun 2013
Posts: 588
I would use this link to see where you stand:
https://www.united.com/CMS/en-US/mar...spx?ItemId=343
If your ticket is 016 ticket stock (the Brussels Airlines flight will still have a UAXXXX flight #), you will treat it like a standard UA flight (based on status and the multiplier times the base fare for that flight). If it is a SNXXXX flight #, it will be 50% of miles flown (+ the bonus based on your status).
You could always call MP to make sure... but this link directly from UA's website should lay it out pretty clearly.
https://www.united.com/CMS/en-US/mar...spx?ItemId=343
If your ticket is 016 ticket stock (the Brussels Airlines flight will still have a UAXXXX flight #), you will treat it like a standard UA flight (based on status and the multiplier times the base fare for that flight). If it is a SNXXXX flight #, it will be 50% of miles flown (+ the bonus based on your status).
You could always call MP to make sure... but this link directly from UA's website should lay it out pretty clearly.
That is mostly correct BUT
This likely is only an issue on the bottom economy fares and is why learn the actual fare may be important to avoid this surprize even on 016 ticket. And finding out the operator's fare code on a codeshare requires calling the flight operator.
This likely is only an issue on the bottom economy fares and is why learn the actual fare may be important to avoid this surprize even on 016 ticket. And finding out the operator's fare code on a codeshare requires calling the flight operator.
I had been on that UA page but I was concerned because of the LH example Winecountry linked to. It seems like there is no 100% way of knowing without getting the fare class from the operating carrier after you have booked.
#1913
A FlyerTalk Posting Legend




Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,182
#1914




Join Date: Jul 2014
Posts: 22
I am unsure if this a common practice, but my MP award booking is in a constant state of change. I guess because it is either so far out (Dec. 14th, 2015) or because of the airline I have booked with (CA)?
I did a quick checkup on my itinerary this morning and it had been changed. No e-mail from MP, nothing in regards to this. Every time I try to view my flight itinerary, I am taken an error page that tells me there is no information for this flight. This has happened three times now.
I just have one question, is this a common practice? If it is, why doesn't UA switch me to another flight and update my itinerary rather than just leave me with no flight/itinerary? Do I need to call UA/MP frequently to demand an updated itinerary to make sure I have a flight on the 14th?
Thank you.
I did a quick checkup on my itinerary this morning and it had been changed. No e-mail from MP, nothing in regards to this. Every time I try to view my flight itinerary, I am taken an error page that tells me there is no information for this flight. This has happened three times now.
I just have one question, is this a common practice? If it is, why doesn't UA switch me to another flight and update my itinerary rather than just leave me with no flight/itinerary? Do I need to call UA/MP frequently to demand an updated itinerary to make sure I have a flight on the 14th?
Thank you.
#1915
A FlyerTalk Posting Legend




Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,182
Unfortunately, yes.
Call whenever you see an issue online.
#1916
FlyerTalk Evangelist




Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 18,125
A way of finding out what fare class you're booking is also to plug your exact routing into ITAmatrix and see if the prices match. If they do, it's highly likely that those are the fare buckets you're booking into. Doesn't really work after you book anymore though as the bucket then might become unavailable, but I regularly do it if I want to check a booking from e.g. an OTA that doesn't display fare class prominently before booking.
#1917
A FlyerTalk Posting Legend




Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,182
#1919

Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, LATAM Black, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 560
Are there any guides to the SHARES system used by United? It'd be nifty to learn how it works, and get a perspective from the other side of the screen.
#1920
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
I am unsure if this a common practice, but my MP award booking is in a constant state of change. I guess because it is either so far out (Dec. 14th, 2015) or because of the airline I have booked with (CA)?
I did a quick checkup on my itinerary this morning and it had been changed. No e-mail from MP, nothing in regards to this. Every time I try to view my flight itinerary, I am taken an error page that tells me there is no information for this flight. This has happened three times now.
I just have one question, is this a common practice? If it is, why doesn't UA switch me to another flight and update my itinerary rather than just leave me with no flight/itinerary? Do I need to call UA/MP frequently to demand an updated itinerary to make sure I have a flight on the 14th?
Thank you.
I did a quick checkup on my itinerary this morning and it had been changed. No e-mail from MP, nothing in regards to this. Every time I try to view my flight itinerary, I am taken an error page that tells me there is no information for this flight. This has happened three times now.
I just have one question, is this a common practice? If it is, why doesn't UA switch me to another flight and update my itinerary rather than just leave me with no flight/itinerary? Do I need to call UA/MP frequently to demand an updated itinerary to make sure I have a flight on the 14th?
Thank you.



