FlyerTalk Forums - View Single Post - Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Old Sep 23, 2015 | 10:24 pm
  #1915  
mahasamatman
A FlyerTalk Posting Legend
20 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,182
Originally Posted by beijingbound
I guess because it is either so far out (Dec. 14th, 2015) or because of the airline I have booked with (CA)?
Since December is actually very close, it sounds like CA.

Originally Posted by beijingbound
is this a common practice?
Unfortunately, yes.

Originally Posted by beijingbound
If it is, why doesn't UA switch me to another flight and update my itinerary rather than just leave me with no flight/itinerary?
It's not that there's no flight, it's that the web site cannot show you the correct information until you call in to have them clear up the record. If it's a major change, United is on the hook to rebook you.

Originally Posted by beijingbound
Do I need to call UA/MP frequently to demand an updated itinerary to make sure I have a flight on the 14th?
Call whenever you see an issue online.
mahasamatman is offline