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Old Sep 21, 2011 | 5:21 pm
  #541  
 
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Originally Posted by STS-134
1P is the first level with any meaningful benefits (E+ at ticketing, *G lounge access). There is NO incentive to go from a GM to a 2P under this new system. You can get the same benefits with the credit card, but you can get a better product on other airlines.
This. Removing my access to E+ at time of reservation is a deal-breaker for me. I understand prioritizing your best customers, but stripping me of a privilege I've enjoyed for over 6 years, with absolutely zero off-setting measure (discounted E+ purchase, E+ access at reservation if I have an Explorer card, etc), is not a good way to ensure my future loyalty. If I'm going to get squished in Y, I'm going to look to fly an airline with the most direct route, the best Y product (wifi, etc), and the cheapest price. More often than not, that won't be the new United.
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Old Sep 21, 2011 | 5:29 pm
  #542  
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Requirment for 4 paid flights per year problem for me

Moved to UA for the 6 upgrades I can use on LH. saying that I fly a hell of a lot I guess I can make it we'll see

not clear if this is segments of flights
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Old Sep 21, 2011 | 5:33 pm
  #543  
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Originally Posted by mreed911
You need a new job. Any employer that still requires coach for 6+ hour flights doesn't really want your travel time.
He or she may work for a start-up company. Not every company has money to throw around on business class tix, you know. The largest companies can afford it, but any company in the first few years of its existence would be foolish to spend $6k on business class tickets when that money can instead be spent buying more employees and more infrastructure. And yes, for start-up companies not yet turning a profit, if IS an either/or thing.
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Old Sep 21, 2011 | 5:33 pm
  #544  
 
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Wow. This is TERRIBLE for 2Ps. E+ is the ONLY reason I fly United, and with no guarantee of getting a seat there makes me reconsider sticking with United. The worst part is now there is no guarantee my companion and I will get seats next to each other, especially on long haul flights..

They should have just set aside a few rows for 1P+ until 24 hours in advance. That way 2Ps can reserve in advance, and last minute 1P+ travelers can still find space in E+.
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Old Sep 21, 2011 | 5:35 pm
  #545  
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I can live with these changes.

Not happy about the upgrade priority, but UA will remain my preffered airline.
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Old Sep 21, 2011 | 5:37 pm
  #546  
 
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Originally Posted by Jorgen
C'mon folks, GMs work hard for their trickle of miles. Let 'em use 'em for something!
There are always magazine subscriptions...
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Old Sep 21, 2011 | 5:37 pm
  #547  
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Originally Posted by donutman27
They should have just set aside a few rows for 1P+ until 24 hours in advance. That way 2Ps can reserve in advance, and last minute 1P+ travelers can still find space in E+.
+1. I mentioned this earlier.

But, SMI/J probably does not give a damn. He doesn't give a damn whether the 1P/0P/1K flyer gets E+ either. He would rather sell the E+ seat to anyone willing to pay the fee. What he's failed to take into account in his calculations is the effect that 2Ps booking tickets at a premium over competitors' prices have on fares and UA's revenue in general. Hopefully he gets booted once revenue falls and UA starts missing estimates.
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Old Sep 21, 2011 | 5:39 pm
  #548  
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Originally Posted by darthbimmer
Frankly, I always thought the 100% bonus was ridiculously generous, so I'm not surprised to see it decreased.
It's not about being generous. It's about being competitive. UA has now created a competitive disadvantage because AA and DL offer 100 percent for their midtier flyers.
I expect UA will lose some midtier elites for this very reason.
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Old Sep 21, 2011 | 5:40 pm
  #549  
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Originally Posted by Xyzzy
Nowhere was there any indication that crediting less than 100% for any fare class was going to take place. On the contrary, bnus changes were announced for some fare classes. I can't imagine that changes to fare class earning were only partially annunced. Please move on -- there's nothing to worry about on this topic.
Sorry, but I have to agree with TA and SkiAdcock; I find the section on fare class bonuses unclear on whether it applies to RDMs, EQMs, or both. Currently, there is not 100% EQMs for all fare classes, and there are some differences between the bonuses for RDMs and EQMs. The upper classes earn 150% EQMs (which, of course, means that the 100K for 1K does not necessarily equal 100K BIS). How this will change will have a very significant impact on what level I will achieve next year, as I do book those upper fares on occasion. The new chart, for instance, says that two cabin F and A fares will earn 175%. If that applies to EQMs, then I will pick up an extra 5K, or so, as I do at least 4 F or A transcons a year. Like TA, I am surprised that there is not more of a discussion on what the EQM earning rates will be.

By the way, said your handle out loud and a crystal bridge appeared across the creek behind my house.
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Old Sep 21, 2011 | 5:41 pm
  #550  
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Originally Posted by jsmirand
I still maintain that for the past 10 years it was worth putting in an effort to achieve *S, sometimes accepting a higher fare or suboptimal routing to reach that bracket. This was done mostly with personal dollars for both my wife and I, and *S program was descent with UAL for domestic and international travel.

What I am saying now is that *S with UACO is worthless, and my next purchase will be solely based on convenience, fare at various classes (F, E+, coach) aircraft, route, seats, but achieving *S is no longer a factor in my decision making. They should just get rid of *S as a program.
Ditto situation for my husband & I. And I completely agree. Just make 50K the bottom tier and call it a day. This is just insulting.
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Old Sep 21, 2011 | 5:43 pm
  #551  
 
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Originally Posted by Bow Rider
Jeez. It was exciting to see this, started reading, got to page 8 and thought "I'm tired of this". A whole 'nother set of rules in airlinespeak, a thousand questions with no answers, UAInsider will come back once or twice with small answers, I'll need to read FT posts for hours because UA can't explain their own rules, a whole new set of tricky logic problems to work out to get the most for my money. Meh.

I think I'm gonna walk to Australia next year, LOL.
+1 and if you don't understand the nuances, hell hath no fury like a flyertalker who posts a question about the upgrade priority on a TPAC equipment swap using an instrument on a codeshare and uses the wrong jargon in the post.
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Old Sep 21, 2011 | 5:43 pm
  #552  
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MM status match, current status or the min "lifetime" status

.....

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Old Sep 21, 2011 | 5:48 pm
  #553  
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Hi Everyone, first of all, thanks for your feedback and questions. Below are some answers which I hope will be helpful. If Ive missed anything, please let us know.

Originally Posted by Ari
"PQMs" Officially Undefined: Intentional or Oversight?
I'm going with intentional. They took great care to set forth the new program in pretty good detail and left this one out. Virtually every detail is hatched out and virtually no question (except the most absurdly obscure that only FTers could come up with) is left unanswered. Yet this very basic element of all elite programs is defined nowhere in this exhaustive . (I also notice that nowhere on the website does it say that EQMs are now PQMs-- unless I missed it-- it only talks about "PQMs").

I think they might still be mulling over the idea of ditching 100% PQMs for S/T/K/L fares and, perhaps, increasing PQMs for higher fares. I certainly support the latter; it makes no sense that a $4,000 roundtrip Z-fare, a $12,000 roundtrip J-fare and a $22,000 F fare yield the same EQMs . . . er, PQMs. As for S/T/K/L fares, 75% PQMs doesn't seem inappropriate to me (unlike AA's punishing EQP scheme).

In fact, the only place I see "EQMs" mentioned in this whole thing-- again, unless I missed it-- is in UA Insider's post naming the new acronyms.

Thoughts? What did I miss?
Hi Ari. Definitely not intentional. There are no changes to our Premier Qualifying Mile definition. In 2012, all published fares will earn 100% PQMs and PQSs, except for B class and above which will earn 50% more.

Originally Posted by warreng24
Perhaps they ought to discount the E+ purchase for Silver members. 50% off the going rate for non-members, perhaps?
Thanks warreng24, we are indeed looking into the possibility of offering Premier Silver members a discounted Economy Plus annual subscription rate (below our current $425 rate). I do not have any details to share at this time, but it is something were evaluating.

Originally Posted by eagle92
Will the Elite Maximizer (I guess now the Premier Maximizer) still be around next year? If so, will that also be limited to achieving Premier Platinum like the Flex EQM's are now limited from the Presidential Plus Credit Card?
Hi eagle92, we do not have any plans to remove the Elite Maximizer option, however, weve yet to determine whether it will be permitted above a certain threshold. Currently, theres not.

Originally Posted by nova08
Scott, I think there are some additional clarifications needed around this point.

As I understand your statement if the companion is on the same PNR they will clear at the time window of the Elite level of the person they are traveling with? What if it gets to the airport, will they clear with the Elite level or will they be at the end of the list, as it is done at UA currently?
Hi nova08, we are still working the details as to how companions that were divided out of reservations will be handled in the Complimentary Premier Upgrade (CPU) automated process. Our goal is for the CPU automated process to have a memory of the divide, and upgrade at the same priority as the sponsoring member. As for companions that are in separate reservations (that were not divided from the sponsoring member) and all other cases where clearance is deferred to the gate standby clearance, companions will clear at a priority below all other members in that tier. As a reminder, the airport upgrade standby list only applies only after check-in has cut off and CPU automated processing is closed.

Originally Posted by nova08
If more than 2 people are on the same PNR will we still have to split the reservation? Although it sounds like you are implying that if this is the case we can't designate a companion for an upgrade until the airport which will be a disadvantage.
If you have a reservation with 2 or more people , you will have the ability to divide it such that there is only one companion. This option will be offered online or by contacting us. If getting yourself and your companion upgraded as part of the automatic CPU process, then this would be the way to go.

Originally Posted by nova08
With regards to Upgrade order, will the Y B upgrades include all paxs, or just elites on Y and B tickets
The upgrade benefit for these fares only applies to Premier members and up to one companion.

Originally Posted by BigBossman
Two Questions I have:

1) It is not spelled-out above, but would like to know if Regional Upgrades can be used on the Int. Config. Birds to Hawaii from U.S.? (PS is still good to go, I see)
Yes, BigBossman, as mentioned in my initial post all flights between the Mainland U.S. and Hawaii will be eligible for RPUs.

Originally Posted by BigBossman
2) Will the Y/B/M auto-upgrades apply to Int. flights? (I am a UA flyer, not a CO flyer so don't know well how these upgrades worked in the past).
The Y/B/M instant upgrades will apply in the same exact markets where we offer CPUs, which includes numerous short/medium haul international markets.

Originally Posted by theTheme
I have a similar question. Who gets the upgrade if we assume there is only one upgrade seat, one Silver (the 3p??), and one explorer card holder. I guess with the new changes to E+ also assume that all those seats are paid occupied.
Hi theTheme, Explorer cardmembers traveling on awards are prioritized behind the lowest revenue fare class in each Premier tier. So, to answer your question accurately, wed need to know the status of the Explorer cardmember.

Originally Posted by pterosaur
Global Premier Upgrade not available on Lufthansa? Only United, Continental and Copa?
Hi pterosaur, our Global Premier Upgrades (GPUs) will continue to be valid for use on Lufthansa. Were still working out the details as to exactly how this gets implemented.

Originally Posted by hobo13
We'll never know how all this went down, but if Lucky's leak had anything to do with torpedoing their revenue-based program, we owe him a big thank-you.
It didnt. Really.

Originally Posted by as219
Lifetime benefits... Am I to understand that the one-time UA adjustment will tally as lifetime miles all *A EQMs I've ever credited to M+? I flew a lot of LH back in the day....
Yes, as219, the one-time adjustment on the UA side will include all elite qualification earnings dating back to the beginning of the Mileage Plus program, including partners, fare class bonuses, double/triple/octuple EQM promotions, and bonus EQMs from credit cards.

Originally Posted by Starman
Does this mean some people could actually move up a tier in MM status (e.g., 2MM -> 3MM) in 2012 without doing anything at all?? And finally, if I understand correctly, AA includes not just credit card EQMs, but all credit card miles (what we used to call RDMs) in their lifetime status -- I presume new UA is not doing this?
Thats correct, Starman, with our one-time adjustment, many of you who banked miles in Mileage Plus will move up a Million Miler level without doing anything at all. We will not, however, include anything that didnt count toward Elite status such as credit card RDMs.

Originally Posted by nova08
On a separate note it sounds like the MM program will now be based on BIS miles, will this include only UA or will partner flying also count?
Hi again nova08, effective Jan. 1, 2012, when the new Million Miler accrual policy takes effect, only base miles earned on United, Continental and Copa operated flights will count. This will exclude partners and PQM bonuses of all kinds (including fare class).

Originally Posted by PVDProf
I am bummed about what looks like the loss of E+ access for companions on different PNRs, as I use that all the time when flying with family.
To clarify, PVDProf, we will allow Economy Plus for companions booked in separate reservations, however, this wont be available for self-service. Itll have to be done by us over the phone or at the airport.

Originally Posted by raehl311
If I earn Silver this year, when does my free 2nd checked bag benefit end? Feb 2012 or Feb 2013?
Hi raehl311, as mentioned in my original post, most of the new program changes including this one, will be effective when we migrate to a single technology system late in the first quarter of 2012.

Originally Posted by AeroWesty
Scott,

Thanks very much for the post and updated MP info for 2012.

A bit of clarification, please, regarding the special inventory allotments for Saver awards. Currently, in this chart Benefits by status level it says: "we reserve a special inventory exclusively for 1K members."

IIRC, that is for Y-class awards only.

In the new chart 2012 Premier benefits by status level it has both "Better availability for Saver Awards in economy" available to all Premiers, and "Better availability for Saver Awards in all cabins" available to Platinums and 1Ks.

Does this mean that Silvers and Golds will have restricted access to the current level of Saver award inventory in Business and First classes, or will there be new, additional inventory, above current levels, made available to Platinums and 1Ks?
Hi AeroWesty, in the current Mileage Plus program, only 1Ks and above get better availability for Saver awards, and only in Economy Class. Starting in 2012, the better Saver Economy Class availability benefit will be extended to include all Premier members. In addition we will introduce better premium cabin Saver award availability for Premier Platinum members and above. This matches up with what we do on the OnePass side today. Its been popular there, and were glad to keep it in the new program.

Originally Posted by cchuang1980
If I'm reading it right over here
http://mileageplusmergerupdates.com/...Overview#chart
Does that mean the NRT-ICN or NRT-TPE also are eligible for CPU? That will be a great news!
Originally Posted by TerryK
That's how I read it too. Hope we are right. There are also a good number of flights ex-GUM, GUM-HKG, GUM-ROR, GUM-MNL etc. I wonder if those are covered under new CPU?
Thanks for your questions, cchuang1980 and TerryK. To clarify, allflights within Asia/Pacific will be included with only a few exceptions. The exceptions are Guam/Tokyo-Honolulu nonstops, and Tokyo-Singapore/Bangkok. Everything else, including Tokyo-Seoul/Taipei will be eligible for CPUs.

Originally Posted by Pegasus23
Question: UA flights, non-stop, from DEN to Hawaii will become not cpu eligible. [per todays announcement.] Yet ORD to Hawaii are cpu. Are you going to put the new 787 on this route? Use 3 class aircraft? Use same PS aircraft as JFK -SFO,LAX? Please explain?
Hi Pegasus23, while we expect to be offering a mix of our long-haul and domestic products between our markets east of California (i.e. IAH/EWR/DEN/ORD) and Hawaii through 2012, we do have a desire to be more consistent in the long-term. The jury is still out on this one as to what aircraft and product well be offering, but itll be a while before we get there.

Originally Posted by PSU Mudder
How are the 4 flights calculated? 4 segments? 4 directions of travel? 4 roundtrips? 4 PNRs?
Originally Posted by jonk
i have the same question -- also, does it have to be on UA stock/UA flight number? e.g., if i fly a codeshare (but UA metal), does that count, too?
Thanks for your questions, PSU Muddler and jonk. Paid flights refers to a paid flight segment operated by United, regardless of ticket stock or marketed flight number. A reservation with 4 United segments, for example, will do the trick.

Originally Posted by amartin1979
Does this mean CR-1 will no longer work on p.s.?
Hi amartin, believe this was already answered, but just to clarify, our new Regional Premier Upgrades (RPUs, soon-to-be former CR-1s) will indeed be eligible for use on our p.s. flights (JFK-LAX/SFO), as well as all flights between the mainland U.S. and Hawaii (no matter whether the onboard product is domestic or long-haul). These are the two instances where the RPU geography varies from CPU.

Originally Posted by CollegeFlyer
One additional concern, though: the terminology suggests that it's CO's opaque EUA "running" windows that will survive, as opposed to UA's auto-confirmation of upgrades when NC/NF bcomes available anytime in the window.
Hi CollegeFlyer, the automation to be used will indeed be based on the CO Elite Upgrade Automation (EUA) technology, where our upgrades will be processed at fixed intervals before departure. On the day of departure, this automation runs constantly all the way up until check-in is closed.

Originally Posted by FriendlySkies
Now one question.. Where's my pillow and blanket?
On your bed, I would hope.

Originally Posted by ZoomingAround
PQM/PQS criteria, including
four flights* on the new United
(including Continental),
Copa Airlines or
Copa Airlines Colombia

Saw this note near the bottom of the page:

*Members who hold a Chase-issued OnePass Presidential PlusSM Credit Card are exempt from this minimum flight criteria as long as their card account is in good standing at the time of qualification.

http://www.onepassmergerupdates.com/...2MPStatusChart

So PPlus cardholders are exempt?
Thats correct, ZoomingAround, Presidential Plus cardmembers will be exempt from the 4-segment minimum requirement.

Originally Posted by honmani2
If I'm reading this right, it means that as a 2MM, my wife will get 1P status (or whatever it is going to be called) for life. (Okay, at least my life. )

I wonder if she'll get RCC access as well.
Hi honmani2, as a 2 Million Miler, you will get lifetime Premier Platinum status and the option to extend that benefit to your wife. Your lifetime lounge earned under the former program will be honored, but will not be extended to include your wife.

Originally Posted by honmani2
Does this mean that COs flights from HNL-IAH and HNL-EWR will be upgradeable and qualify for UDUs? (Give me time to get used to the new acronyms.)
It does not. Our Hawaii flights where we offer our long-haul premium product , which for now includes to/from IAH and EWR and DEN (come late Oct. 2011), will all be excluded from our CPU eligibility .

Originally Posted by MayorMcKnife
Has it been officially mentioned which account # we will be using after the switch over? I have it on good authority that it will be CO's, which will probably suprise everyone, but it's apparently the OP system they're using for MP. I have therefore now committed my OP # to memory.
No official mention yet, MayorMcKnife. We plan to share details about how the overall account transition process will work in the coming months.

Originally Posted by edcho
Any word if UACO is keeping the relationship with Amtrak? Currently PC (and possibly RCC?) members can go to Club Acela areas with their PC cards.
Hi edcho, we are still in the process of finalizing our partnerships, and do not have any details at this time.

Originally Posted by beltway
Where will YCA (government) fares fit into this scheme?
Hi beltway, we there are no current plans to exclude YCA fares from our Y/B/M instant upgrade benefit.

Originally Posted by 1K-SFO
Lifetime 1Ps... do we map to Premier Platinum? Guessing/hoping so
Originally Posted by MrJBoy
So I became a UA 1MMer this year.
I'm not sure which lifetime elite status I will get when the new MP starts next year
Will I become Premier Gold or Platinum depending on the new MM rules?
I'm guessing I won't make 2MM after adding all my past EQMs...
If Premier Gold,
Thanks for your questions, 1K-SFO and MrJBoy. Lifetime Premier Executive will map to Lifetime Premier Gold, except for current Mileage Plus 2 Million Milers, who will bump up to lifetime Premier Platinum. This, with the addition of the ability to designate a spouse or significant to share your same Premier status (lifetime or earned, whichever is greater) makes this a pretty competitive offering.

Originally Posted by brianfromwa
Wait, the Free Puppy rumor isn't real?!?
As much as wed like to, brianfromwa, until we announce the details fully, were not in a position to talk about specific elements or the general direction of our free puppy program.

Scott O'Leary
Managing Director, Customer Solutions
United Airlines
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Old Sep 21, 2011 | 5:49 pm
  #554  
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Originally Posted by SF_Flyer
Once one hits 1MM+ and their spouse/so gets the "match", does that match the min lifetime status, or their current status?

i.e. if flyer is 1K and hits 1MM, does the spouse/so get 1K or Premier Gold?
The match is t the current status level, with the lifetime status tier being the minimum.
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Old Sep 21, 2011 | 5:52 pm
  #555  
 
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Originally Posted by mre5765
Yes they do. They did before UDU, they did during UDU, and now that their chances are better in the post UDU age, they are even more likely. Since a kettle can't use his RDMs to book saver awards in advance any more (just like Premiers), and cannot book standard awards (unlike Premiers), then you can be certain that when they book online or check in, COUA will attempt to offer them upgrade for miles.
Some do, but I don't think that many. And they're certainly not any "more likely" to now because they still have no clue about UG priority or how it works. My point remains: I still think the impact on my upgrades will be minimal.
You're in the minority. UDU sux, and CPU will swallow.
You can cite statistics and theories all day but you won't convince me: the fact remains that I can count on the hand of my high school woodshop teacher the number of upgrades I've missed since the beginning of UDU. That includes this year, and I've already passed 100K EQM YTD. UDU is AWESOME. YMMV. Maybe you're in the minority?

And I know a bunch of people that call them "Swoose". I'm just not one of them.

Last edited by JonathanIT; Sep 21, 2011 at 6:01 pm Reason: clarification
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