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(Fare Gone) AA: LAX-SYD in (QF) FIRST $1242 AI

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(Fare Gone) AA: LAX-SYD in (QF) FIRST $1242 AI

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Old Jan 14, 2010 | 7:14 pm
  #811  
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Originally Posted by AnonymousCoward
Does the AA fare have the same restrictions that the QF fare does?
Hard to tell, this is a "special deal" only offered to those who purchased the fare that they are trying to back out of. We don't know of anyone who has taken the bait yet.
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Old Jan 15, 2010 | 5:33 am
  #812  
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I'm curious if the early posters that said their ticket was actually an A fare basis was also cancelled.
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Old Jan 15, 2010 | 2:55 pm
  #813  
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Originally Posted by divrdrew
I'm curious if the early posters that said their ticket was actually an A fare basis was also cancelled.
I think that despite what some have claimed, everyone purchased a Q**** fare basis that booked into A. I'd love to be proved wrong via screenshots.

Some booking sources don't make the fare basis accessible (or easy to get to), and the confusion is understandable.
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Old Jan 16, 2010 | 2:50 am
  #814  
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What people are confusing here are the difference between fare basis and booking class.

If our got the fare basis of Axxxx and it booked in A class at say $1200, then the fare will be honored because the fare basis dictates the ticket. But if the fare basis was Qxxxx and the booking class was wrong, then the finally argument is that the error was in the booking class.

AA is doing what it can now in correcting the booking class. It could of course just then change all booking classes of "A" into economy for the next year or so, and reevaluate everyone booked into genuine "A" fares into another booking class - say "E".

AA may just let the issue slide and let you go to the airport and then give you a boarding pass in economy. Because you bought an economy class ticket - see it says so on the fare. Did you say you booked in "A" class? Sorry, your reservation is showing you in "Q" and here's your seat - 69E.

This may be a loooong battle but as a TA for over 25 years, I can see AA's argument .
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Old Jan 16, 2010 | 4:07 am
  #815  
 
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Originally Posted by arthistoryboy
That's very, very kind of you. I just think this situation could be handled much more professionally and still keep most people happy.

Anyone know by the way if AA has had a shake-up in customer relations? They have really gotten awful over the past year...SERIOUSLY unresponsive and aloof.
FWIW, this has not been my experience or the experience of quite a few others

sorry you've not gotten the service you feel you should have received. I fly AA almost exclusively because I do consistently get superb service.
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Old Jan 16, 2010 | 4:38 am
  #816  
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I believe post #835 has some very good advice. @:-)
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Old Jan 16, 2010 | 5:38 am
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Originally Posted by Guy Betsy
What people are confusing here are the difference between fare basis and booking class.

If our got the fare basis of Axxxx and it booked in A class at say $1200, then the fare will be honored because the fare basis dictates the ticket. But if the fare basis was Qxxxx and the booking class was wrong, then the finally argument is that the error was in the booking class.

AA is doing what it can now in correcting the booking class. It could of course just then change all booking classes of "A" into economy for the next year or so, and reevaluate everyone booked into genuine "A" fares into another booking class - say "E".

AA may just let the issue slide and let you go to the airport and then give you a boarding pass in economy. Because you bought an economy class ticket - see it says so on the fare. Did you say you booked in "A" class? Sorry, your reservation is showing you in "Q" and here's your seat - 69E.

This may be a loooong battle but as a TA for over 25 years, I can see AA's argument .
AGAIN....I understand this difference. Please show me a screen shot of where a passenger booking on AA.com can easily and CLEARLY see the fare basis for their ticket. And tell me in a court of law which would be viewed as the most CLEARLY visible to passengers booking tickets. It is the class of travel, which in this case was "A." EVERY piece of correspondence, including PNR, e-ticket receipt, QF's own booking info, has indicated "A"....
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Old Jan 16, 2010 | 8:51 am
  #818  
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I am assuming that everyone's tickets have been cancelled.
Have anyone gotton the $200 voucher?
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Old Jan 16, 2010 | 9:06 am
  #819  
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Originally Posted by arthistoryboy
AGAIN....I understand this difference. Please show me a screen shot of where a passenger booking on AA.com can easily and CLEARLY see the fare basis for their ticket. And tell me in a court of law which would be viewed as the most CLEARLY visible to passengers booking tickets. It is the class of travel, which in this case was "A." EVERY piece of correspondence, including PNR, e-ticket receipt, QF's own booking info, has indicated "A"....
If you show up at the airport, you'll fly in Y.

If you convince lots of people on this thread that you're right, then show up at the airport, you'll fly Y.

From what you've posted, further discussions with AA won't do much to get you into F.

Suing is a possibility, but AA seems to have some defenses that could make the process expensive for you, such as the apparent requirement that litigation be in Texas and the doctrine of mistake.

Is there some other alternative?
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Old Jan 16, 2010 | 9:39 am
  #820  
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Originally Posted by arthistoryboy
Nope. I jumped on AA and bought it. Pure and simple. I am saying that the world of commercial aviation in general works COMPLETELY on the premise of deals--even in first and business class.
I tend to agree. The entire system is ridiculous, which is why we are all here arbitraging and having fun. That's why we are here. There is the occasional deal that looks too good to be true, but isn't.

$1242 would have been a screaming deal, though no more screaming than a recent USAirways promotion where one merchant offered 40 miles per dollar spent and USAirways added a whopping 250% bonus onto that. That results in a first class ticket on Star Alliance (LH) to Europe for less than $1,000.
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Old Jan 16, 2010 | 3:52 pm
  #821  
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Originally Posted by yuchung5
I am assuming that everyone's tickets have been cancelled.
Have anyone gotton the $200 voucher?
Good question ! @:-)
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Old Jan 16, 2010 | 4:51 pm
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Originally Posted by richarddd
If you show up at the airport, you'll fly in Y.

If you convince lots of people on this thread that you're right, then show up at the airport, you'll fly Y.

From what you've posted, further discussions with AA won't do much to get you into F.

Suing is a possibility, but AA seems to have some defenses that could make the process expensive for you, such as the apparent requirement that litigation be in Texas and the doctrine of mistake.

Is there some other alternative?
^ ^ ^
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Old Jan 18, 2010 | 11:05 am
  #823  
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Just received 2 eVoucher.

Here is the email that I got.

January 18, 2010

Dear Mr. xxx:

Our customers are important to us and we hope that you will use this transportation voucher to travel with us again soon. We are looking forward to serving you in the future. **This voucher cannot be reissued after expiration** Please contact us again via our Customer Relations link at aa.com.

Sincerely,

xxxxxxxxxxxxxx
Customer Relations
American Airlines

eVoucher for: Mr. xxxxxx Click here for your eVoucher

To access your eVoucher and PIN, click on the link above. We strongly suggest that you retain this email until your eVoucher has been used. For your security, a record of your eVoucher number is not accessible to our staff. Accordingly, your individual eVoucher data cannot be replicated for you in the event that your eVoucher information is lost. To protect your personal eVoucher information, please do not forward this email.

This is an "outgoing only" email address. If you 'reply' to this message by simply selecting the reply button, we will not receive your additional comments. Please assist us in providing you with a timely response to any feedback you have for us by always sending us your email messages via AA.com.

The information in this email is confidential and is intended solely for the addressee(s); access to anyone else is unauthorized. If this message has been sent to you in error, do not review, disseminate, distribute or copy it. If you are not the intended recipient, please delete this email from your email system.
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Old Jan 19, 2010 | 2:09 pm
  #824  
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Originally Posted by flyingstudent
It looks like fare rule is a Q class fare, not sure why it books into A.

Not fully refundable.
this is post #6, it pretty much says it all. Anyone IMO who booked it after this post pretty much knew Exactly what the true score was, and AA handing out a $200 voucher is very generous IMO

to those who wish to go the Court Route, Good Luck to You you will need it, and to a small degree I understand
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Old Jan 19, 2010 | 8:44 pm
  #825  
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Originally Posted by yuchung5
I am assuming that everyone's tickets have been cancelled.
Have anyone gotton the $200 voucher?
My ticket has not been cancelled and AA has made no attempt to contact me either by phone or email. My PNR still looks pristine, showing A class with seats assigned in the F cabin; however my fare basis was A which presumably makes all the difference. Has AA completed vetting all of these tickets?
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