Design faults at T5
Oct 19, 2009 | 1:31 pm
#16
Join Date: Jun 2006
Location: UK
Programs: BA Blue, VS Silver
Posts: 2,579
Not a design fault really more of a cheapskateness (if such a word exists), I've noticed landside some of the lift columns from Arrivals to Departures only have one lift installed and you can clearly see space for another lift beside it.
Oct 19, 2009 | 1:34 pm
#17
Join Date: May 2006
Posts: 2,774
That should not be the case and if it is the staff there are not doing their checks correctly. The main lobby of the lounges is as much a part of the lounges as a hotel lobby is a part of a hotel.
Oct 19, 2009 | 1:34 pm
#18
Join Date: Jan 2007
Location: Mostly AUS or rural England
Programs: BAEC redundant Bronze, AAdvantage Lifetime PLT, CO, WN, B6
Posts: 6,527
Oct 19, 2009 | 1:40 pm
#19
Join Date: Mar 2008
Location: ARN
Programs: Mucci Entry Level, BA Gold, EK Pleb, SK Pleb, QR Pleb
Posts: 3,585
My suggestion would be that BA has one person "screening" pax before the escalator. Just checking eligibility.
Oct 19, 2009 | 1:40 pm
#20
Moderator: The British Airways Club, Iberia Club, Airport Lounges and Eco-conscious Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,601
Same goes for the number of escalators in the departure hall. These really should have been doubled up in each direction. A classic case of capital cost risk transfer to facilities management risk
Oct 19, 2009 | 1:46 pm
#21
Join Date: Sep 2004
Location: GLA
Programs: Chevalier de la Gallentrie - Knight of the Platinum Hair Brush, BA Gold, Hilton Gold
Posts: 1,399
Efin
Oct 19, 2009 | 1:53 pm
#22
Join Date: Jun 2004
Location: London
Programs: GGL/GFL
Posts: 1,045
Many times, the only men I have ever seen peeing peeing in Asia were drunk British tourists/'businessmen' who didn't know the difference between a street and a toilet. Was that you on one of your many Hong Kong trips?
Oct 19, 2009 | 2:34 pm
#24
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
Oct 19, 2009 | 3:42 pm
#25
Join Date: May 2006
Posts: 2,774
There is a host at the top of the escalators. Trust me if someone is in the lobby that should not be they are asked nicely to leave (I promise you I have first hand experience of that delightful conversation), and the showers are controlled by the house keeping team and they are required to make checks before issuing shower suites to customers. If we put someone at the bottom as well as the one at the top and the staff on the desks I think customers may just feel a bit like they are trying to get into the bank of England!! We get more complaints around people feeling over processed than we do about people feeling that there are others in the lounge or lounge areas who should not be.
Oct 19, 2009 | 5:18 pm
#28
Join Date: Mar 2006
Posts: 212
Lifts are a bit odd in T5. Little tip, if arriving on public transport (if ever) take the car park lifts, lots of space, and sometimes faster as there are 4 to pick from.
I have never yet seen 2 jet-bridges on an aircraft even if the gate has 2 available. Id love to know the reasoning behind it as it would make boarding a lot faster I think and give you the frequent flyer with high status, or traveling in J/F an even better boarding experience.
I have never yet seen 2 jet-bridges on an aircraft even if the gate has 2 available. Id love to know the reasoning behind it as it would make boarding a lot faster I think and give you the frequent flyer with high status, or traveling in J/F an even better boarding experience.
Oct 19, 2009 | 5:24 pm
#29
Join Date: Jun 2007
Location: MEL
Programs: QF, VA, VN, BA, SQ, KC - all reds and blues.
Posts: 3,205
Biggest design fault is the six mile hike to the F check in and then the hike from there to the security point. Way quicker to use a regular check in desk, albeit less fun.
Oct 19, 2009 | 5:27 pm
#30
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,790