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Search: Posts Made By: MKB
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Sep 19, 2023, 6:27 am
Replies: 2,174
Views: 535,602
Posted By MKB

Same here. Just spoke to Gold line to make an...

Same here. Just spoke to Gold line to make an Avios booking by phone instead, and even they can't complete the booking or get into my or my partner's account.

The problem is being looked at...
Replies: 16
Views: 3,069
Posted By MKB

Four weeks ago, I asked this question to the...

Four weeks ago, I asked this question to the Ambassador email address:


Their email response was:



​​​​​​​As a result, I am relying on a New Year's Eve one-night stay to credit to 2022, so...
Replies: 3
Views: 2,906
Posted By MKB

The pictures in the opening post bring back some...

The pictures in the opening post bring back some nice memories of the past weekend.

We will have been among the final few to have enjoyed room 554, the Vineyard Garden Suite, using last May's...
Mar 27, 2022, 8:40 am
Replies: 5,135
Views: 3,162,141
Posted By MKB

I am a fan of The Luxury Traveller website,...

I am a fan of The Luxury Traveller website, because the reviews there seem to mirror my views exactly. I noticed that their WA Maldives review was for the same room I've just had (and they had...
Mar 21, 2022, 5:37 am
Replies: 5,135
Views: 3,162,141
Posted By MKB

Wiki out of date

The wiki at top says this is one of the Diamond benefits:

Complimentary daily afternoon delights (see here (https://www.flyertalk.com/forum/31272044-post1386.html) for pic) with a fine selection...
Apr 30, 2021, 12:36 pm
Replies: 5,135
Views: 3,162,141
Posted By MKB

Also 30-day cancellation, so May reservations are...

Also 30-day cancellation, so May reservations are effectively non-cancellable. In this topsy turvy world, how can anyone currently book travel on that basis unless it's within a day or two?
Feb 18, 2021, 7:33 pm
Replies: 5,135
Views: 3,162,141
Posted By MKB

Any advice on this would be appreciated please. ...

Any advice on this would be appreciated please.

Last April, I booked a five-night award stay at the WA Maldives for the last week of March this year. It is now very unlikely that UK Covid travel...
Apr 24, 2020, 11:37 am
Replies: 1,329
Views: 280,396
Posted By MKB

I cancelled an award booking on ba.com (using the...

I cancelled an award booking on ba.com (using the disabled Javascript workaround) 31 days ago. The booking disappeared from My Bookings within minutes. Still waiting for Avios, 2-for-1 voucher and...
Apr 23, 2020, 7:20 am
Replies: 411
Views: 97,239
Posted By MKB

I may use my Aadvantage points to book a...

I may use my Aadvantage points to book a business-class partner one-way award on Qatar that goes xxx-DOH-yyy. The first (shorter) sector is only available in economy. If it becomes available in...
Nov 4, 2019, 10:15 am
Replies: 530
Views: 113,109
Posted By MKB

Head for Points seems to have deleted some posts...

Head for Points seems to have deleted some posts following their puff-piece today extolling the virtues of a trip to Tel Aviv with Virgin. A comment from a staff member reminds people that their...
Replies: 33
Views: 7,924
Posted By MKB

Further update: The follow-up call from the...

Further update:

The follow-up call from the Holiday Inn Bloomsbury came today with apologies for it being 24 hours later than promised.

The manager was sticking to his original 25,000 points...
Replies: 33
Views: 7,924
Posted By MKB

Update: The General Manager just called to...

Update:

The General Manager just called to apologise.

From my previous experiences of being walked by IHG, I understood that I am entitled to:
(1) A refund for the booked night;
(2)...
Replies: 33
Views: 7,924
Posted By MKB

Can't agreed with that. If you have a confirmed...

Can't agreed with that. If you have a confirmed reservation, you can't be expected to call every hotel you stay at to reconfirm on the day, just in case they are over-booked.

The HIX Stoke walked...
Replies: 33
Views: 7,924
Posted By MKB

Well I wouldn't have believed it either. Even the...

Well I wouldn't have believed it either. Even the Duty Manager said he'd never seen anything like it. Me, my partner, the duty manager and his assistance spent from 00:25 to 01:30 checking websites...
Replies: 33
Views: 7,924
Posted By MKB

Spire walked twice in a year

If this is how IHG treats Spires, I dread to think how non-members are treated.

Having been denied a room at the HIX Stoke, UK, a few months ago, we have just been denied our booked room at the...
Aug 14, 2017, 5:13 pm
Replies: 5
Views: 2,525
Posted By MKB

Well Virgin know I'm not an American citizen, and...

Well Virgin know I'm not an American citizen, and that was what they told me, i.e. that they had to route all revenue transactions through a separate company. Tickets that involved just taxes and...
Aug 9, 2017, 11:47 am
Replies: 5
Views: 2,525
Posted By MKB

I saw reference on other threads to the January...

I saw reference on other threads to the January changes still limiting Upper Class companion tickets to fare class J.

Since then -- the Virgin agent said it was also in January -- the situation...
Aug 9, 2017, 11:43 am
Replies: 39
Views: 22,840
Posted By MKB

To answer the previous poster: When I called...

To answer the previous poster:

When I called MBNA two weeks before my first anniversary with a request to cancel, the agent advised me that the upgrade vouchers would not post if I cancelled at...
Apr 29, 2017, 9:28 am
Replies: 51
Views: 18,380
Posted By MKB

OP again, now in Athens. To be clear, all trolley...

OP again, now in Athens. To be clear, all trolley bags were being weighed, even small ones. None looked over-sized. I think we escaped being weighed as we each had a rucksack slung over our shoulder....
Apr 29, 2017, 5:09 am
Replies: 51
Views: 18,380
Posted By MKB

Carry on weights being strictly enforced [in LHR]

Just boarded our flight to Athens. A lot of very angry Business and *G passengers being made to check and pay for any carry-on items over 6kg (although the website says this should be 8kg).

Our...
Replies: 588
Views: 113,279
Posted By MKB

Since my previous posting, I have had several...

Since my previous posting, I have had several email exchanges with IHG, most with agents whose replies demonstrated a complete lack of understanding.

I have been told in various responses:

-...
Replies: 588
Views: 113,279
Posted By MKB

I have had 7 stays hit my Accelerate targets. ...

I have had 7 stays hit my Accelerate targets.

Three of these were booked on my Android phone using the IHG app but only one has triggered the "Travel with the IHG App" target. The two missing...
Replies: 15
Views: 4,492
Posted By MKB

I think some posters seem to have missed the...

I think some posters seem to have missed the point of my opening post.

Yes, the exec rooms were on sale for the duration of my stay as they have to be. Yes I got the upgrade that I was entitled...
Replies: 15
Views: 4,492
Posted By MKB

New interpretation of "subject to availability at check-in" upgrade

During check-in at 11pm at the Holiday Inn, London Camden, I was told that there were no Executive rooms available as a Spire upgrade.

There were both King Executive and Twin Executive rooms still...
Jan 31, 2017, 2:02 am
Replies: 372
Views: 82,461
Posted By MKB

My stay was part of a two-week trip Australia...

My stay was part of a two-week trip Australia (mainly Tasmania), and the only places where I encountered the cc surcharge were a one-night stay at the Westin Sydney and a one-night stay at the...
Showing results 1 to 25 of 614
 

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