Radisson SAS: In bed with the enemy
Feb 9, 2006 | 5:03 am
#16
Join Date: Feb 2004
Posts: 1,935
Originally Posted by Helsinki Flyer
Thanks for the info, Morradi. I´ll try that the next time when I am to about to book a hotel in a city where RadissonSAS has a hotel.
The couple of times I have had success it was by calling the hotel prior to arrival (but same day so they would have some idea og available rooms) and state that I had a reservation, I am EBG and what upgrades do you have for me. No usccess at all in Stockholm though.
Feb 9, 2006 | 5:04 am
#17
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
Posts: 1,946
Originally Posted by OFFlyer
The couple of times I have had success it was by calling the hotel prior to arrival (but same day so they would have some idea og available rooms) and state that I had a reservation, I am EBG and what upgrades do you have for me. No usccess at all in Stockholm though.
Feb 9, 2006 | 2:04 pm
#18
Join Date: Sep 2005
Location: TRD
Programs: EBG, Marriot Silver
Posts: 262
Benifts, superior room!
Originally Posted by miikka
It is quite a hassle to call and inform and state everything, which should happen automatically. If they have rooms available and they see that there is an EBG coming in then without any prior arrangements they should just give the benefits the traveller is entitled to.
Feb 12, 2006 | 2:06 pm
#19
Join Date: Jan 2003
Location: HEL
Programs: STE+, used to be with TK but left due to their corruption and political ties
Posts: 4,524
Stayed two nights at a Radisson in MCO this week. They had no idea of SAS EB. I asked about late check-out, which was available until 18 if I pay for it. Saying it is a benefit with the EB-program, the receptionist asked the manager and then came back and offered me 14. 14 was enough for me, never bothered with the room upgrade.