End of the 'Introductory Phase'?
Oct 14, 2005 | 6:35 am
#1
Original Poster
Join Date: Sep 2005
Location: Reading, UK
Programs: SK EBS / BA Silver / BMI Gold / KLM Silver
Posts: 93
End of the 'Introductory Phase'?
Received an ominous email from Expedia yesterday warning me that SAS had withdrawn catering in Economy on short haul routes, but it said no more than that.
Am now sat in the LHR lounge waiting for the flight to CPH, travelling M (boo). SAS lounge staff confirmed that not even water or coffee will be available for free. Can anyone tell me if this has now happened intra-scandinavia as I am going to Sundsvall next week.
Am now off to stock up from the lounge ...
Am now sat in the LHR lounge waiting for the flight to CPH, travelling M (boo). SAS lounge staff confirmed that not even water or coffee will be available for free. Can anyone tell me if this has now happened intra-scandinavia as I am going to Sundsvall next week.
Am now off to stock up from the lounge ...
Oct 14, 2005 | 7:55 am
#3
Join Date: Mar 2002
Location: MEL
Programs: BA Gold; VA Velocity Gold; LH FTL; Marriott Gold; ICHG Platinum AMB; Hilton Gold
Posts: 5,393
Originally Posted by ksu
They haven't had catering in P-class for a year on intra-European flights.... Nothing new there....
Oct 14, 2005 | 7:57 am
#4
Join Date: Mar 2004
Location: In the skies of the world
Programs: SAS Gold, FB Gold, BA Gold, EY Silver
Posts: 3,167
I would guess that means for intra-Scandinavian flights, as mentioned free catering in economy was abolished a year ago on European flights.
For international intra-Scandinavian flights (like CPH-ARN/CPH) reviously you used to get free beverages (soft drinks, beer and wine) free of charge, but that was removed in August.
Now everything is for sale although they had an "introduction period" where coffee and tea was free, probably that "introduction phase" is now over...
For international intra-Scandinavian flights (like CPH-ARN/CPH) reviously you used to get free beverages (soft drinks, beer and wine) free of charge, but that was removed in August.
Now everything is for sale although they had an "introduction period" where coffee and tea was free, probably that "introduction phase" is now over...
Oct 14, 2005 | 11:48 pm
#5
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: LH SEN, UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 4,059
Not having flown SAS so far but about to on those PVG-tickets: Will the front cabin (booked in C) receive something on OSL-CPH?
Greetings - Dirk
Greetings - Dirk
Oct 15, 2005 | 3:27 am
#6
Join Date: Mar 2004
Location: In the skies of the world
Programs: SAS Gold, FB Gold, BA Gold, EY Silver
Posts: 3,167
Originally Posted by djohannw
Will the front cabin (booked in C) receive something on OSL-CPH?
It is a one-class only flight where everything is for sale.
Oct 16, 2005 | 2:12 am
#7
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
Originally Posted by jacob_m
There is no front cabin.
It is a one-class only flight where everything is for sale.
It is a one-class only flight where everything is for sale.
Oct 16, 2005 | 9:44 am
#8
Original Poster
Join Date: Sep 2005
Location: Reading, UK
Programs: SK EBS / BA Silver / BMI Gold / KLM Silver
Posts: 93
Sorry everyone, my mistake, didn't know catering went so long ago out of LHR. Goes to show how long it is since I've been in COW! Made me chuckle on the way out though. Business three quarters fully. Hardly anyone in Economy Flex, and a full economy cabin. Never seen such an imbalance before.
Oct 16, 2005 | 4:44 pm
#9
Join Date: Sep 2002
Location: Travelling the skies over Europe
Programs: Lufthansa Senator, Hilton Diamond VIP, Marriott Gold Elite, Hertz President's Circle
Posts: 1,819
Originally Posted by smudge
Sorry everyone, my mistake, didn't know catering went so long ago out of LHR. Goes to show how long it is since I've been in COW! Made me chuckle on the way out though. Business three quarters fully. Hardly anyone in Economy Flex, and a full economy cabin. Never seen such an imbalance before.
Oct 16, 2005 | 10:03 pm
#10
Join Date: Oct 2005
Location: EWR/LHR
Programs: CO Plat, UA 1P, SK *G, HH Gold
Posts: 87
Originally Posted by larsll
If you want a lot of room then Y is the place to be. I don't think they have a lot of regulars buying the tickets "by default" so it has turned into a spillover area for M, hence, anyone unlucky enough only to get the Y,S,B fares end up getting some additional service. As a result M is packed long before...
Then there is a short silence and they 'proudly present' the remaining service which is: Sandwiches and drinks for purchase!!!
I've been lucky a couple of times and op up'ed a few times to flex (free drinks ^ ) but there are never more than a dozen or so guys up front enjoying this.
I once asked for a glass of water in M and got a no!!!
I understand the monetary issue, but please SAS. With this attidue you will end up as Lufthansa North very shortly...
Oct 19, 2005 | 1:03 pm
#11
Join Date: Sep 2004
Location: ARN
Posts: 2,321
Originally Posted by jacob_m
Now everything is for sale although they had an "introduction period" where coffee and tea was free, probably that "introduction phase" is now over...
It is actually "enhanced" as you now may buy e.g. a sanwich, before they had nothing except for drinks even for $$$.
IMHO they should do complimentary coffee, tea and water on all flights/classes and I bet they would sell more sandwiches in P than now.
Come on, even FlyMe has complimentary coffee...
Oct 19, 2005 | 1:26 pm
#12
Join Date: Mar 2004
Location: In the skies of the world
Programs: SAS Gold, FB Gold, BA Gold, EY Silver
Posts: 3,167
Originally Posted by SK_RSJ
Complimentary Coffee, tea, water still in place on ARN-CPH today...
I haven't flown ARN-CPH during the last month so I don't know what the current status is, but free coffee and tea is only a temporary thing and will be charged for in the future.
When I travelled ARN-CPH last time, a month ago, I asked the FA for how long the "introductory phase" would last, she said she didn't know but guessed for about another month.
So enjoy it as long as it lasts...
Oct 19, 2005 | 1:56 pm
#13
Join Date: May 2005
Programs: Plenty...
Posts: 629
What I don't understand is why they don't team up with some coffee producer, serve it for free in a way and in a cup that both looks presentable (I was about to say classy, but I can't use that word when referring to P-class) and presents both companies (SK and "Coffee X") in a non-intrusive way. They could have one co-sponsor for SE, DK and NO or separate sponsors to cater for the separate airlines' home markets.
It feels so cheap when they won't even even treat you to a cup of coffee!
It feels so cheap when they won't even even treat you to a cup of coffee!
Oct 19, 2005 | 2:22 pm
#14
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
Originally Posted by morradi
What I don't understand is why they don't team up with some coffee producer, serve it for free in a way and in a cup that both looks presentable (I was about to say classy, but I can't use that word when referring to P-class) and presents both companies (SK and "Coffee X") in a non-intrusive way. They could have one co-sponsor for SE, DK and NO or separate sponsors to cater for the separate airlines' home markets.
It feels so cheap when they won't even even treat you to a cup of coffee!
It feels so cheap when they won't even even treat you to a cup of coffee!
But then again, SK is making a huge profit when they sell freeze dried coffee for 20 kroner! (except the old BU 737 which has excellent coffee from Friele)
Also, intra Scandinavian still has free coffee, tea, water and breakfast till 0930
Oct 19, 2005 | 2:48 pm
#15
Join Date: Jul 2005
Location: Stockholm, Sweden
Programs: SK EBB
Posts: 71
This might not be something you could talk about with EB. But you have contact on SAS CS, don't ya Tommy? Maybe we could collect namnes and prupose this for her! Maybe it's worth to try it, but chanses for success are really small, but we need to show that we're not happy!
A Day sponsor is also an really good idea, maybe big companies will do that in a month instead of the campaign SAAB has on SAS Sverige.
This is only an idea...
A Day sponsor is also an really good idea, maybe big companies will do that in a month instead of the campaign SAAB has on SAS Sverige.
This is only an idea...