Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASs intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASs intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
#121
Join Date: Jan 2010
Posts: 358
#122
Join Date: Oct 2009
Posts: 11
UTO not Avaialable
I am mid OCT going CPH-IAD and EWR-CPH. When I looked at optiontown sunday it was possible to upgrade. At that time I also checked booking and seating and saw that there were 90% free both at business and econ premium. Today I checked again optiontown to order, but now UTO is not available and I checked again Expertflyer and still same numer of free seats ??
What is going on ??? Has SAS left optiontown ?
What is going on ??? Has SAS left optiontown ?
#123
Join Date: Dec 2009
Location: CPH
Programs: SK EBG |CSA OK+ Gold | SPG Gold | CO, BD, QR, AF lowlife
Posts: 607
I can replicate your problem. Was also able to UTO the other day but today it seems to be malfunctioning.
Fairly certain SAS did not leave UTO because I received an email from SAS just a days ago promoting the relationship with UTO.
Probably just a temp technical issue with UTO.
Fairly certain SAS did not leave UTO because I received an email from SAS just a days ago promoting the relationship with UTO.
Probably just a temp technical issue with UTO.
#125
Join Date: Jan 2007
Location: Linkping, Sweden
Programs: EBS
Posts: 91
I am travelling CPH-EWR-CPH in early december and signed up for M->Y for 145 each way a few weeks ago. I have since then checked the price for Y->C and this has been about 175 additionally each way.
Two days ago I logged on and was offered Y->C for an additional 0 each way which I of course signed up for. So I think they have been having some problem with their system.
Two days ago I logged on and was offered Y->C for an additional 0 each way which I of course signed up for. So I think they have been having some problem with their system.
#129
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,274
Is SAS offering OT upgrades to Dubai and does anyone have any idea about rates and success?
Thinking about Dubai in February for a proper FT trip, i.e. free Radisson nights (from the 1 night for 2 stays promo) and to enjoy the final days of my SPG Plat status and spending the points. Flights I would take mostly with the DB vouchers SAS gave me recently. So a week for two in Dubai including flights for 450 total! But it would be nice to upgrade to Y+ and score 150% points
Thinking about Dubai in February for a proper FT trip, i.e. free Radisson nights (from the 1 night for 2 stays promo) and to enjoy the final days of my SPG Plat status and spending the points. Flights I would take mostly with the DB vouchers SAS gave me recently. So a week for two in Dubai including flights for 450 total! But it would be nice to upgrade to Y+ and score 150% points
#130
Join Date: Feb 2004
Location: Helsinki, Finland
Posts: 2,394
I read in a newspaper here in Finland that Blue1 is about to start offering VDB a few days ahead if a flight looks very oversold. They said that OT would contact people booked on oversold flights and offer alternative flights and some money (they mentioned tens of €). Not enough money for me, but I guess it would save SAS as theyre very likely to find volunteers a few days ahead quite easily.
Source, in Finnish only: http://www.digipaper.fi/extra/51428/index.php?pgnumb=8
Source, in Finnish only: http://www.digipaper.fi/extra/51428/index.php?pgnumb=8
Last edited by Helsinki Flyer; Sep 24, 2010 at 1:25 am Reason: added link
#131
Join Date: Aug 2006
Location: DFW
Programs: AA PLT, KF Silver, BA Blue
Posts: 65
Nrt<>cph (984/983)
Just checked Optiontown for SK984/983 in October.
They did not offer for the outbound, Checked with Expertflyer and status is:
Oct 17th - NRT > CPH
A0 C0 D0 J0 Z0 Y0 S0 B0 E0 M0 H0 Q0 V0 W0 U0 K0 L0 T0 G0
Oct 22nd - CPH >NRT
A0 C9 D9 J9 Z0 Y0 S0 B0 E0 M0 H0 Q0 V0 W0 U0 K0 L0 T0 G0
Optiontown are offering C for 215GBP.
Will probably go for the C upgrade inbound, but not sure what will happen to the outbound with all classes full....
They did not offer for the outbound, Checked with Expertflyer and status is:
Oct 17th - NRT > CPH
A0 C0 D0 J0 Z0 Y0 S0 B0 E0 M0 H0 Q0 V0 W0 U0 K0 L0 T0 G0
Oct 22nd - CPH >NRT
A0 C9 D9 J9 Z0 Y0 S0 B0 E0 M0 H0 Q0 V0 W0 U0 K0 L0 T0 G0
Optiontown are offering C for 215GBP.
Will probably go for the C upgrade inbound, but not sure what will happen to the outbound with all classes full....
#134
Join Date: Jan 2005
Location: OSL, EWR, CPH
Programs: Hilton Diamond SAS EBG (Star Alliance Gold), CO (OnePass) Gold
Posts: 211