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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

redtop43 Jul 18, 2012 7:34 pm

WSJ Redemption
 
I currently subscribe to the Wall Street Journal. E-Rewards has a 26-week subscription as a $50 reward, but it says you are not eligible if you're a current subscriber. Does anyone have an idea if it would work to let my subscription expire, wait a few weeks, then get one from E-Rewards in my wife's name?

gv111 Jul 18, 2012 7:58 pm


Originally Posted by redtop43 (Post 18958491)
I currently subscribe to the Wall Street Journal. E-Rewards has a 26-week subscription as a $50 reward, but it says you are not eligible if you're a current subscriber. Does anyone have an idea if it would work to let my subscription expire, wait a few weeks, then get one from E-Rewards in my wife's name?

Just send it to an alternate address. Once the new subscription is activated/starts, call WSJ to combine both the accounts under the current address. Simple and easy!

MDtR-Chicago Jul 18, 2012 10:31 pm


Originally Posted by Happy (Post 18958022)
I have had $277xx expiring to start with. I redeemed $70 for a $25 Macy GC 2 days ago. Shouldn't the expiring number now being $207xx? Nope, now it shows $219xx. How could that happen? Where the additional $12 coming from?

It's 75% of what you earned prior to the end of your Membership Year, which is 30 days before your expiration date.

By my math, it should have gone down by $52.50... so that still doesn't work.

Maybe it has something to do with $ you earned since your Membership Year ended?

The Juiceman Jul 19, 2012 7:39 am

Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country. :mad:
W T F?
FT'ers never travel do they?:rolleyes: I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.

louie-m Jul 19, 2012 7:53 am


Originally Posted by The Juiceman (Post 18961070)
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country. :mad:
W T F?
FT'ers never travel do they?:rolleyes: I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.

Have a look at Hotspot Shield. Works for me.

Mary2e Jul 19, 2012 8:24 am


Originally Posted by Happy (Post 18958022)
No change for my Aug 01 expiration date. They have not replied my 2 emails asking them to clarify, and the expiration date remain August 1st.

I also dont understand HOW the number of expiring currency keeps changing.

I have had $277xx expiring to start with. I redeemed $70 for a $25 Macy GC 2 days ago. Shouldn't the expiring number now being $207xx? Nope, now it shows $219xx. How could that happen? Where the additional $12 coming from?

I am torn between redeeming $100 for 2K UA miles or $100 for 4K PC pts.

Mine expired on June 30 and I'm within the 30 days I have to redeem before I lose 75% of the balance on that date.

Can't help you on the currency movement :)

Mary2e Jul 19, 2012 8:25 am


Originally Posted by The Juiceman (Post 18961070)
Not sure if this has been covered before but I was/am getting the "we're sorry the survey...has expired" message even if I attempt to access it seconds after receiving the emails. Has been happening for a few weeks so I contacted Customer Service for an explanation. Their reply asked if I was out of my home country. I am in Europe for the summer. Turns out they automatically disqualify you if you attempt to access a survey from outside your home country. :mad:
W T F?
FT'ers never travel do they?:rolleyes: I asked for some sort of compensation for my frustration but have not heard back. Yet I continue to receive survey 'opportunities'. Might just have to redeem my $200+ and call it quits with them otherwise.

This happened to me last weekend. I got 3 of them, and all had expired within hours of getting the email. For one of them, I got the email, immediately went to take the survey, and it was closed.

prolix Jul 19, 2012 1:07 pm


Originally Posted by Mary2e (Post 18961353)
This happened to me last weekend. I got 3 of them, and all had expired within hours of getting the email. For one of them, I got the email, immediately went to take the survey, and it was closed.

Definitely been happening to me over the last three weeks. I just assumed they have more people signed up than ever before, though admittedly it's not the most scientific observation.

bob12403 Jul 20, 2012 4:45 am

I'm a long-timer with e-rewards, and also have periodically received an offer that had expired even though I responded seconds after the offer hit my inbox.

I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.

That was their story, anyway.

Happy Jul 20, 2012 9:05 am


Originally Posted by MDtR-Chicago (Post 18959373)
It's 75% of what you earned prior to the end of your Membership Year, which is 30 days before your expiration date.

By my math, it should have gone down by $52.50... so that still doesn't work.

Maybe it has something to do with $ you earned since your Membership Year ended?

So there might be $ earned within the 1st month of the new Membership Year, and because currency expiring 30 days before end of Membership Year, therefore they became expiring now?

By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?

They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.

Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.

Happy Jul 20, 2012 9:08 am


Originally Posted by louie-m (Post 18961138)
Have a look at Hotspot Shield. Works for me.

Would you mind to give more information?

I have the same issue juiceman has - we travel internationally several times a year, totaling to 2 to 3 months. I simply delete all the e-Reward emails when aboard. My Points let me click thru no matter where I am but e-Reward is such a nuisance when you are outside the country. :mad:

Happy Jul 20, 2012 9:10 am


Originally Posted by Mary2e (Post 18961353)
This happened to me last weekend. I got 3 of them, and all had expired within hours of getting the email. For one of them, I got the email, immediately went to take the survey, and it was closed.

Same to me as well and I am at home.

I also had several survey errors. I finally emailed them with the error message and screen print. I got an apology email several days later to invite me for the survey again - only to get a "this survey has expired" message.:rolleyes: I gave up.

tcook052 Jul 20, 2012 11:01 am


Originally Posted by bob12403 (Post 18967498)
I'm a long-timer with e-rewards, and also have periodically received an offer that had expired even though I responded seconds after the offer hit my inbox.

I contacted e-rewards about this a while ago. The explanation I was given is that certain offers may go out in waves, not necessarily all at one time. So the offer that "just expired" may have been part of a late/final batch of mailings, so perhaps even by the time it was sent out the quota had been filled by earlier respondents.

That was their story, anyway.

Thanks for the update as I'd always wondered about why that happened.

louie-m Jul 20, 2012 11:07 am


Originally Posted by louie-m (Post 18961138)
Have a look at Hotspot Shield. Works for me.


Originally Posted by Happy (Post 18968639)
Would you mind to give more information?

It's (free) software that hides your IP address so that e-rewards don't realise you are abroad. Some kind person here (Tiki I think) pointed me in that direction. I'm not good at computers though, so got hubby to download it! It's a bit of a pain and significantly slows the computer down when it is turned on, but does solve the issue.

FullTimeFlyer Jul 21, 2012 1:45 pm


Originally Posted by Happy (Post 18968613)
So there might be $ earned within the 1st month of the new Membership Year, and because currency expiring 30 days before end of Membership Year, therefore they became expiring now?

By this mechanism, wouldn't the $ earned in the 1st month of a Membership Year, expire much earlier than the $ earned in the rest of the Membership Year?

They still have not answered my emails - I have sent them 3 emails by now after they told me my currency does not expire this year, yet the info on the site remains unchanged with the Aug 1 expiration date.

Next week if that still not changes, I will just redeem the expirating amount instead of risking losing them.

A couple of things from my own experience:

1. Yup, it's definitely the case that the currency you continue to earn keeps adding to the pile of currency shown as expiring
2. But, if you have been told specifically that your currency won't expire, you don't have to worry that it still shows as expiring (at least based on my experience, of course). That happened to me too; I did get a response when I wrote them indicating that I did not have to worry about it, and my currency did not expire when I went over the date ^

Apparently they don't really have a way to change the display on your home page, but the designation as a "valuable member whose currency won't expire" overrides that.

FTF


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