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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

Happy Jun 27, 2025 9:39 pm


Originally Posted by bj2757 (Post 37036032)
FWIW - I cashed in $100 this week for 2,000 United airlines miles. My wife then did the same a day later. Turns out we both used her United account number and BOTH have posted on her United account - two days apart. So the name and account name not matching didn't matter and only one redemption every 30 days didn't matter.

It did not work with AA, I experimented with it, it gave me Invalid value error.

Happy Jun 28, 2025 6:45 am

Has anyone redeemed Choice pts before? If so, how long it takes to post?

Need to extend the Choice account balance which was all from Radisson when it was sold to Choice couple years ago. Only used Choice award nights once since then but I don’t want to lose the still sizable balance!

TommyD2 Jun 28, 2025 9:41 am


Originally Posted by Happy (Post 37173044)
British Airways disappears from reward list!

Anybody knows when did it happen? I routinely alternated between AS and BA until left the country for a long trip, then resumed doing survey just 3 weeks ago. Tonight I wanted to redeem for BA and it wasn’t there! Though Iberia is still there.

I like BA redemption as it only needs 65 for 2000 avios which are quite useful to me. It will be a bummer if BA is gone for good.

Ack. Just noticed it this morning when looking at accounts to keep active.

Wonder what happened.

Tillydog1971 Jun 30, 2025 4:01 am

BA executive club points - redemption change
 
Hi,
Has anyone else seen in their accounts a change in the amount you can redeem on BA executive club?
A week ago I was able to redeem 6500 points for 2000 AVIOS.
Today, it will only allow a redemption of 1200 points for 250 AVIOS. There are no new terms or restrictions around redemptions.

cmichael1279 Jun 30, 2025 7:22 am


Originally Posted by Tillydog1971 (Post 37177035)
Hi,
Has anyone else seen in their accounts a change in the amount you can redeem on BA executive club?
A week ago I was able to redeem 6500 points for 2000 AVIOS.
Today, it will only allow a redemption of 1200 points for 250 AVIOS. There are no new terms or restrictions around redemptions.

I don't have BA as an option at all right now

SouthWesterner Jun 30, 2025 11:08 am


Originally Posted by Tillydog1971 (Post 37177035)
Hi,
Has anyone else seen in their accounts a change in the amount you can redeem on BA executive club?
A week ago I was able to redeem 6500 points for 2000 AVIOS.
Today, it will only allow a redemption of 1200 points for 250 AVIOS. There are no new terms or restrictions around redemptions.

Yes, I have also noticed this on my account. With the number of screenouts I'm getting after fully completing surveys at the moment though, I don't know when I'll next have 6,500 points!

Happy Jun 30, 2025 11:42 am

BA is not showing up in my account as per my upthread post.

I sent an inquiry last week and this is what they replied

.................................................. .........................................

Thank you for reaching out to Member Support.

I have escalated your concern to the appropriate parties to help us resolve this issue and I will get back to you once I have an update from them.

.................................................. .................................................. ..........

My suggestion is, for those who sees the BA option, but only the lowest redemption value, PLEASE send an inquiry to eRewards. Apparently this is an IT glitch that has causing such weird thing. IB's image is broken on my account screen but it is redeemable. BA is comoletely missing.

Happy Jun 30, 2025 11:46 am


Originally Posted by Tillydog1971 (Post 37177035)
Hi,
Has anyone else seen in their accounts a change in the amount you can redeem on BA executive club?
A week ago I was able to redeem 6500 points for 2000 AVIOS.
Today, it will only allow a redemption of 1200 points for 250 AVIOS. There are no new terms or restrictions around redemptions.

So the redemption cost jumps a big time, as to for 2000 avios you would need 8x1200 = 9600 points!? That is very out of line comparing the other airline redemptions at 100pt for 2000 miles.

I think this is an IT screw up when they try to put BA to the list of rewards. PLEASE, for those of you who can see the option, sends eReward an inquiry, hope they would escalate it to the "proper" dept to look into it.


Tillydog1971 Jun 30, 2025 12:44 pm


Originally Posted by Happy (Post 37177899)
So the redemption cost jumps a big time, as to for 2000 avios you would need 8x1200 = 9600 points!? That is very out of line comparing the other airline redemptions at 100pt for 2000 miles.

I think this is an IT screw up when they try to put BA to the list of rewards. PLEASE, for those of you who can see the option, sends eReward an inquiry, hope they would escalate it to the "proper" dept to look into it.

I raised a helpdesk ticket on the matter. They replied stating it was BA fault and to contact them. I contacted BA and they said it will be e-rewards side?
So, I went back to e-rewards stating what BA said. Everyone needs to raise enquiries about this

SouthWesterner Jun 30, 2025 5:15 pm

Just sent in a complaint after I got zero credit after spending 15 minutes on a survey about food and recipes (completed to 100%). Got told that they reviewed my answers and they didn't meet eRewards 'quality standards'.

I don't think I'm going to bother anymore. 90% of surveys on the site now steal my time for zero reward.

Tillydog1971 Jul 1, 2025 2:01 am


Originally Posted by SouthWesterner (Post 37178555)
Just sent in a complaint after I got zero credit after spending 15 minutes on a survey about food and recipes (completed to 100%). Got told that they reviewed my answers and they didn't meet eRewards 'quality standards'.

I don't think I'm going to bother anymore. 90% of surveys on the site now steal my time for zero reward.

Ive noticed recently that if you do not meet their criteria the survey for me goes to a broken link page, technical error page or internet not working page.
Also, if they ask for your postcode, age etc right at the end of the survey there is a lot greater chance of being disqualified which is really unfair as you have already completed 99% of the survey.

Tillydog1971 Jul 1, 2025 2:23 am

If anyone else raises a help desk ticket to erewards about the BA redemptions, can you please put here what their reply was.
thanks 🙏

HRTS7021 Jul 1, 2025 3:00 am

Tillydog1971 first time poster here, based in UK, this was their response to me, as I only only see 1200 ereward points - 250 avios - i asked if a glitch or new redemptions going forward is iberia logo isn't loading but allowing me to redeem usual amount.

"We are actively working directly with our voucher distributor to allocate more stocks of the popular brands. You will be able to see the option on the website when stocks are available or when there is no indication that a particular brand is out of stock. Please take advantage of the opportunity to redeem another voucher option on the website.

Please let us know should you need further assistance. Your patience is greatly appreciated.


Best Regards,"

Tillydog1971 Jul 1, 2025 3:10 am


Originally Posted by HRTS7021 (Post 37179157)
Tillydog1971 first time poster here, based in UK, this was their response to me, as I only only see 1200 ereward points - 250 avios - i asked if a glitch or new redemptions going forward is iberia logo isn't loading but allowing me to redeem usual amount.

"We are actively working directly with our voucher distributor to allocate more stocks of the popular brands. You will be able to see the option on the website when stocks are available or when there is no indication that a particular brand is out of stock. Please take advantage of the opportunity to redeem another voucher option on the website.

Please let us know should you need further assistance. Your patience is greatly appreciated.


Best Regards,"

Thanks for posting your response.
Your reply is a lot more accurate than mine and gives us hope it just AVIOS vouchers are currently out of stock of the larger amounts.

HRTS7021 Jul 1, 2025 5:36 am

Can't post image as i've made less than 5 posts but my erewards is now showing all options for BA Avios again


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