E-rewards [Master Thread]
Feb 28, 2021, 12:34 pm
#4427
Join Date: Jan 2021
Location: CGN
Posts: 8
The error-message comes up since Friday and the loading time after log-in takes eternally as well. Looks like a temporary IT-Problem they have that might be solved after the weekend.
Last edited by skytruck; Mar 1, 2021 at 11:22 am
Mar 2, 2021, 4:25 pm
#4431
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
Same here, got the message a couple of weeks ago trying to redeem for Target, wrote them, heard back a week ago that they are "investigating," and have heard nothing since. No surveys for me either. Will followup tomorrow.
Mar 2, 2021, 9:14 pm
#4433
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
Mar 4, 2021, 2:01 am
#4435
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
Same thing happened to me. They responded that my account is re-activated, I could redeem, I got tons of invites, BUT, all invites are always expired, no matter how many I click. Did follow up with the company and they are again investigating. Strange.
Mar 6, 2021, 7:44 am
#4436
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
Nope. "We’re sorry to hear you have had issues with your account. We have investigated the issue and your account is now active again." I now have a full dashboard, surveys are working as normal, and was able to make some redemptions. It did require some patience, as well as at least one follow-up inquiry, but very happy that the freeze (still unexplained) has gone away.
Mar 15, 2021, 6:34 pm
#4437
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,279
After I wrote it is now active again, it just said my account had been flagged.
Does anyone know is it I can't do both erewards and miles for opinion from AA ? This happened just a few days after I started doing miles for opinion, and since my erewards is now active again, I didn't receive any more emails notification from miles for opinion about new surveys but just erewards, and I didn't attempt to look for anymore surveys from miles for opinion neither, worry I will get flagged again for erewards
Does anyone know is it I can't do both erewards and miles for opinion from AA ? This happened just a few days after I started doing miles for opinion, and since my erewards is now active again, I didn't receive any more emails notification from miles for opinion about new surveys but just erewards, and I didn't attempt to look for anymore surveys from miles for opinion neither, worry I will get flagged again for erewards
Mar 17, 2021, 12:22 am
#4438
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
After a month, I received notice that my account is closed due to lack of "attentiveness". Well, it was good while it lasted, but I lost hours doing surveys that often resulted in no gain, so, goodbye e-rewards.
Mar 17, 2021, 1:05 am
#4439
Join Date: Mar 2012
Location: London
Programs: BA Silver Seigneur des Horaires des Mucci.
Posts: 2,047
Got error message this morning when trying to redeem for avios . I will wait to see what the response is
An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment
Its always a very tense relationship with this company in-terms of surveys working and being kicked off !
Resource Not Found - QSB0303-17
An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment
Its always a very tense relationship with this company in-terms of surveys working and being kicked off !
Mar 17, 2021, 3:15 pm
#4440
Join Date: Jan 2014
Posts: 762
Got error message this morning when trying to redeem for avios . I will wait to see what the response is
An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment
Its always a very tense relationship with this company in-terms of surveys working and being kicked off !
Resource Not Found - QSB0303-17
An unexpected error has occurred. Please contact us and report error code: QSB0303-17
Looking through reviews on the internet it seems they are closing loads of accounts at the moment
Its always a very tense relationship with this company in-terms of surveys working and being kicked off !
Im having the same issue with them right now also. I haven't gotten any surveys in the past few days. Not sure if Im suspended or not. I hope not, because I also am doing a 1 year laundry study through them, and I have their equipment and they pay me every month so I hope this doesn't happen to me.