Well, maybe I'll try again in a few weeks. Thanks for letting us know. At the very least, I could redeem my remaining $$ for Hilton points.

I don't think that's going to get you anywhere other than on a "weird crazy person" list.

I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.

Darn, that's a good point. I paid $4.10 for the stamp and was about to drop it off at the Post Office. I think I'll just use the stuff, given the paranoia in Corporate America these days.

I think that's the safer course. Use the stamp for something else.

Also, assuming you have contacted erewards and protested your being purged (or are going to do so), maybe you will be one of the lucky ones who (eventually) get reinstated. Let's hope, anyhow. ;)

Name Change
 

I have been earning and redeeming a few hundred $ a month for years with no problems and now my last two redemptions have not gone through. It is about twice the normal time or more. I usually redeem for my FF accounts and my wife's and change the name each time back and forth. Because of the redemption delays, I now have pending points transfers in two different names. I wonder if that caused them not to go through. My assumption was that all that matters is the first and last name that are on your account at the time you hit redeem, not what's on your account when the redemption actually goes through. Anybody have any experience with this? Or I wonder if I triggered an audit by doing this. Or if I was already being audited anyway - does that cause all redemptions to be suspended? Can't decide whether to contact them or whether that will just make things worse.

I have some memories that the name must correspond the target account until the miles post. Definitely remember one time I changed to the correct name after redemption and it posted ok.

Without my requesting it they sent me a link to a new survey and an e-mail telling me they "escalated" my case and I've been reinstated (including the dollars in the account). All's well that ends well, sort of... I still plan to be very careful about not accumulating too many pints. Not easy when the bigger gift cards, etc. cost fewer e-Rewards dollars per REAL dollar and they limit the redemption frequency on some rewards.

My policy is never keeping more that 10-20% above the cost of the highest single redemption that I am interested in - in Europe that means a maximum of 10,000-11,000 points, in the US no more than about $120.

Is anyone experiencing a glitch on E-rewards in the past few days?

When clicking on the email survey invite link, it takes me back to E-reward profile - under Technology & Business and it sucks on that page.

I've had that for a week but not consistently.

I had that, also, but it's cleared to another profile update. I finished that, and now I'm good--- EXCEPT, now all the rewards are "out of stock"! Almost all of the good ones.
Does anyone else have this?

Jen

Warning: Do not do ANY surveys from The Parthenon Group. They don't know how to code, so when you're almost at the end of a survey, it will tell you "please answer this question" when you have already selected an answer.

Similarly, never bother with ugam surveys. I have never completed one, and they frequently terminate me after 5-15 minutes. I've assumed they're surveys you can't complete to catch potential fraudsters.

I have about a 1% success rate with ugam, though at least with e-rewards I DQ from them pretty quickly and get the token loser credit to my account if I stick around long enough to get punted by the platform rather than just closing it out when I see one.