I saw the same thing. I will wait to see what happens before deciding what to do.

E-rewards [Master Thread]
 

Research Now Group, Inc., which operates the e-Rewards Opinion Panel, has merged with RNow Merger Sub, Inc., a newly formed wholly owned subsidiary of Insight Holdings (DE), Inc., to form Research Now Group, Inc.

As a Member, nothing will change for you, but we wanted to let you know since there was change in our corporate structure and ownership. The terms of our Privacy Policy have not changed and the existing e-Rewards Privacy Policy will continue to govern the information that you have provided to Research Now.

Actually, they got bought. The merger was just part of the transaction.

More info here:

http://www.researchnow.com/en-US/Pre...-complete.aspx

Interesting , this is scary though;

"permission-based access to millions of deeply profiled consumers"

I know I would qualify as one of those "deeply profiled consumer" - ahh!

I found reading the Research Now website to be deeply educational. For example, I had not realized that since 2010, e-Rewards and e-miles have been co-owned.

Does anyone know how long it takes for them to answer rewards redemption problems?

I redeemed for amazon e-giftcards but they never came. I have contacted them about a month ago and again a week ago but still haven't gotten a reply.

I like them and have gotten quite a few rewards the last 2 years. This is first I have had redemption problems.

E-rewards [Master Thread]
 

^^ that is about the extent of their customer service.

Did you check your spam folder ?

Yeah, they used to be a lot better, then they seem to have given up. Might as well write again. Others have reported getting some very delayed replies suggesting they just let things sit for weeks, so maybe you'll get some satisfaction some time. Fingers crossed.

FTF

The E-Rewards website now states that there will be a new website on April 30, 2015.

Did anyone have a problem with the travel survey? A 25 minute survey for 6.25 in credit. Mine konked out 15 minutes in and I couldn't get back in to continue.

Anytime I have this problem I email E Rewards. Make sure you have the survey number (which is listed on your E Rewards webpage) and tell them what happened.

I did this. Thanks.

Same thing happened to me. However, it appears that the $6.25 was added to my account. I will double check again tomorrow to make sure I'm seeing straight.

Hilton in stock
 

On my account today I see Hilton points are available again.

Fantastic! ^