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-   -   E-rewards [Master Thread] (https://www.flyertalk.com/forum/s-p-m/935173-e-rewards-master-thread.html)

BamaVol Apr 29, 2015 2:27 pm

I'm still irked by the surveys that ask 100 questions before telling you you didn't qualify. But last week I reported a broken survey, got an email telling me I would hear back in 5 days and guess what? I did. I'm still disappointed as it was about a product I would like to know more about and that I would like the manufacturer to know more of my opinion than I was able to express.

Dear Bama Vol,


I apologize for the errors that have occurred in the survey and we appreciate you bringing this to our attention. We have forward this to the project manager so that they are aware of the issue. I can assure you that your account was credited with the full amount.

If you have any further issues, questions or concerns, please do not hesitate to contact our Member Services Team at: www.e-rewards.com/contactus.do.

Sincerely,

Beth
Member Services Representative

mirror74 May 3, 2015 9:36 am

After website refurbishment I am noticing that points don't post at all, when you complete (in whole or just partly) any survey from surveymyopinion.com... surveys from erewards are working and posting ok...

tris06 May 3, 2015 10:31 am

Same here
 

Originally Posted by mirror74 (Post 24758272)
After website refurbishment I am noticing that points don't post at all, when you complete (in whole or just partly) any survey from surveymyopinion.com... surveys from erewards are working and posting ok...

I just sent them an email about surveys I had done recently. Its good to see others having the same issues.

amanuensis May 3, 2015 10:33 am

The look and feel of the new site is an improvement. But it is still beta in terms of polish. Not everything is working. For example, on the old site, you could only look at 60 days of account history. I was hoping the new site had changed that. But not only is it not changed, but if you select a date range greater than 60 days, there is no error message. You just get ... nothing.

Mauibaby2008 May 5, 2015 5:23 am

E-rewards [Master Thread]
 
Has anybody noticed that since around the time erewards was purchased or what have you that survey $ takes days to post?

I'm now waiting on 5 surveys (successfully completed)- to post to my account... How annoying that is... Especially that I'm at $89 and am waiting to cash out for AS miles. Ugh

thelostshark May 5, 2015 6:02 am

I've had several surveys not post. I sure hope they're posting a few days late, altho I haven't checked. tls

Mary2e May 5, 2015 6:30 am

Take a look at your account statement. They've probably posted there though it's not showing in your total on the home page.

Mauibaby2008 May 5, 2015 8:10 am


Originally Posted by Mary2e (Post 24767796)
Take a look at your account statement. They've probably posted there though it's not showing in your total on the home page.

So what about the $? We wait?

Mary2e May 5, 2015 8:11 am

I found the total on my account statement different than what shows on the home page.

Mauibaby2008 May 5, 2015 8:12 am

My account statement says I've earned / completed 0 surveys in May...

Annoying ...

tris06 May 5, 2015 10:29 am


Originally Posted by Mauibaby2008 (Post 24768298)
My account statement says I've earned / completed 0 surveys in May...

Annoying ...

Apart from earning 35 points from 2 quick surveys/updates.

I have done 4-5 surveys since the 1st of May and both on the main page and on the statement they have not showed up. Also since the 1st of May there have been no new surveys to do.

Mauibaby2008 May 5, 2015 10:34 am


Originally Posted by tris06 (Post 24769057)
Quote:





Originally Posted by Mauibaby2008


My account statement says I've earned / completed 0 surveys in May...

Annoying ...




Apart from earning 35 points from 2 quick surveys/updates.

I have done 4-5 surveys since the 1st of May and both on the main page and on the statement they have not showed up. Also since the 1st of May there have been no new surveys to do.

I have not received any surveys through the normal way (by email), but I have done about 5 through the App.

eajusa May 5, 2015 2:04 pm


Originally Posted by Mauibaby2008 (Post 24769082)
I have not received any surveys through the normal way (by email), but I have done about 5 through the App.

The app is usually only 25 cents a survey.

Mauibaby2008 May 5, 2015 2:35 pm


Originally Posted by eajusa (Post 24770416)
Quote:





Originally Posted by Mauibaby2008


I have not received any surveys through the normal way (by email), but I have done about 5 through the App.




The app is usually only 25 cents a survey.

When was the last time you used it? They are full value now.

eajusa May 5, 2015 4:15 pm


Originally Posted by Mauibaby2008 (Post 24770576)
When was the last time you used it? They are full value now.

It has been a while because I was dissatisfied. Thanks for the update. Worth trying again now that they are full value.


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