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-   -   E-miles [Master Thread] (https://www.flyertalk.com/forum/s-p-m/644407-e-miles-master-thread.html)

Bangkok Dave Jan 10, 2008 7:59 am


Originally Posted by Winglets747 (Post 9034457)
Long wait? There are ads every week, and are almost always posted on Wednesdays.

But not every Wednesday, and not for every member.:(
Dave

yuppieshrink Jan 12, 2008 3:01 pm


Originally Posted by Bangkok Dave (Post 9041326)
But not every Wednesday, and not for every member.:(
Dave

It keeps my acct alive as I'm in Australia and travel to the US every year or two and I have no other way of doing it.

The amount of time I spend is next to zero to get the miles so why not?

oldpenny16 Jan 14, 2008 8:35 am

I'm using mine with the hope of keeping a Delta account alive. I hope it does so!

aerospace Jan 23, 2008 4:59 pm


Originally Posted by yuppieshrink (Post 9056382)
The amount of time I spend is next to zero to get the miles so why not?

Exactly how I feel. Just a few clicks and I'm done.

Marathon Man Jan 23, 2008 5:43 pm

yes yes, true... BUT...

What happens is this:

you get up to 495 or 500 miles and you kinda wonder where they are.

OR, you DO take advantage of one of those offers and not just go for the 5 mile click... like the Adobe product that gave us 200 miles for sign up and download... and then you start to have stake in it.

Same as with MyPoints clicks and deletes for 5 points here and there daily. I would let them grow without care nor real notice but one day you have like 2000 points and that IS a gift card at your favorite coffee hang out after all.

or the other day when I saw a birthday email for 1000 points JUST for buying something at the mypoints retail links for $5 or more! I'm like, yeah, I guess I could forego buying via an Airline mall for ONE purchase... So I spent $24 on something I kinda needed anyway at one of the stores and this triggers that promo! But there's a glitch with it so next thing ya know, I find myself trying to CALL MyPoints about it and that took up time!

Now I have to look for those points if they ever come too.
The next day I get another cant refuse offer for 25 more MyPoints for downloading the weather.com software. I like to ski so I dont mind having the icon telling my fav weather area on my PC in the bottom corner... So now I have to watch MyPoints for my purchase points, the 1k bonus, and these 25 more points. They GOT me...

Going back to this gig, I have received about 1000 miles for my Northwest account. I have not paid to fly on the airline in years but do need the miles. I play every promo and offer and credit card or mall gig I can find. I get all my miles to fly on them--and I get a lot--by doing this. It hasnt been from flying or hotel/car rental use in YEARS! I think we pay to fly on them once in a blue moon so I really DO need to have stake in offers such as these.

So Ok the work to get these miles is not much, but they do matter and they do add up. Heck, if you were some people who may be forgetful and let accts nearly expire, you could even use this service to keep an account alive.

It is for reasons such as these that it matters to me that they actually come thru with everything we do when clicking for them and their marketing needs. After all, our clicks do SOMETHING valuable for e miles. It's like free cross section surveying. They give us miles for the help. If you were them, you could pay an intern for it, or do it this way.

CTACSRET Jan 26, 2008 6:49 am


Originally Posted by aerospace (Post 9123505)
Exactly how I feel. Just a few clicks and I'm done.

A few clicks and one year since I last hit the magic 500 mark. All said and done, it resets the clock for my FF miles whether or not I use the airline. If you spread out the various means of earning miles, you should never have any one airline program miles expire. :D

aerospace Jan 26, 2008 3:47 pm

I know it isn't much and probably debatable whether it's worth the time, but at least it is something unlike those survey sites which only give sweepstakes entries.

KathyWdrf Jan 28, 2008 11:49 pm


Originally Posted by CTACSRET (Post 9138094)
A few clicks and one year since I last hit the magic 500 mark. All said and done, it resets the clock for my FF miles whether or not I use the airline. If you spread out the various means of earning miles, you should never have any one airline program miles expire. :D

Except that e-miles does not let you switch your airline program. At least not very easily. From the FAQs:


Q. Can I change my preferred airline?

If you wish to change your preference to another e-Miles airline sponsor, you may do so for one of the following reasons, subject to the e-Miles Member Agreement, by contacting our Member Services team via e-mail at [email protected]. However, any e-Miles miles earned that have not already been deposited to your preferred frequent flyer account will be lost.

a. You move fifty (50) miles or more from your current address.

b. There is a significant reduction or elimination in service to your city with your selected Sponsor airline.

c. Your selected Sponsor airline is no longer an e-Miles participating sponsor.

d. Other conditions could apply on a case-by-case basis, subject to e-Miles Member Agreement.
http://www.e-miles.com/memberServices.do

Another handy way to keep your miles alive (for those airline programs that participate) is Points.com . Even though the exchange ratios are lousy, sometimes it is worth it to do a 20:1 or 30:1 exchange to keep some orphan miles alive. (I actually managed to convert 30 points in one program to 1 point in another and reset the expiration clock on both! ;) )

Marathon Man Jan 29, 2008 7:59 am

I still say just shop on each airline mall now and then. Keep printed records of EVERY step til you see your miles post, but the shopping portals always help bring up an account to level and also save it from expiring.

:)MM

KathyWdrf Jan 29, 2008 9:16 pm


Originally Posted by Marathon Man (Post 9153763)
I still say just shop on each airline mall now and then. Keep printed records of EVERY step til you see your miles post, but the shopping portals always help bring up an account to level and also save it from expiring.

:)MM

Of course, online shopping is always a good way to reset the expiration clock and top off an account.

But the points.com transfer thing: 1) costs nothing except a little bit of your time (no fee or purchase required); 2) posts instantly (or nearly so) rather than taking a few weeks. If you have a looming miles/points expiration, a shopping credit may or may not post in time! ;)

Anyhow, we're drifting off topic here.... :eek:

Marathon Man Jan 29, 2008 10:17 pm

yup, agreed, cept I boycotted points.com long ago for other reasons. credits count cuz you have the day you did it on file, so thats why shopping works, but yeah, emiles are free too and we love the free gain!
too bad ya cant switch airlines

LadyPhoenix Feb 6, 2008 10:12 am

e-Miles: Good news!
 
Just got the email this a.m.:

"Now you can deposit 500 miles . . . at anytime.
As we celebrate the 1-Year Anniversary of e-Miles®, our members
have earned over 350 million miles toward award tickets and travel
from their favorite airlines. We thank you for your participation and
want you to know that we are always listening to what our members
have to say about how we can enhance the program.

One of the things we heard was that you'd like more flexibility
depositing miles into your frequent flyer account. So we're pleased
to announce that you are now in control and can deposit your e-Miles
miles in 500-mile increments at any time. Deposit your miles as soon
as you reach 500, or save up 1,000, 1,500 or more. It's up to you.
That way you can enjoy your e-Miles miles even faster!

Thanks again for being part of e-Miles.

The e-Miles Team"
:D^

ecq Feb 6, 2008 10:16 am

you can deposit 500 miles by yourself now
 
i don't know if anyone has realized but emiles doesn't automatically deposit your miles anymore.

here's the faq now
Q. How do I deposit my e-Miles miles?
e-Miles miles will be deposited into your preferred frequent flyer or sponsor account in 500 mile increments. You will need to request these mileage deposits; they are not automatic. The deposits can be selected in 500 mile increments from the e-Miles Deposits page.


so instead of waiting for every quarter, you can do it yourself. it'll say you can deposit your miles. this is what it says on the top right corner for me:

##########
Log Out
Current Balance: 530 miles
Earn Miles Deposit Miles

oldpenny16 Feb 6, 2008 10:43 am

thank you! I just looked at my total and will keep an eye on it until I can do a manual posting. Would have missed this as e-miles has not been on my mind lately.

fairviewroad Feb 6, 2008 11:12 am

And there doesn't seem to be a cap on the amount of times you can
request a deposit. You just have to respond to at least one e-miles e-mail a month to keep your account active.

worldexpress Feb 6, 2008 12:19 pm

do we need this thread?

mod. can this be consolidated into THE e-miles thread?

Lurker1999 Feb 6, 2008 2:03 pm

Still no e-miles redemption from e-rewards but at least when that starts you can immediately transfer over miles to your frequent flyer account instead of having to wait for months.

aerospace Feb 6, 2008 2:19 pm

I didn't get an email, but noticed a few days ago that there was a "Deposit Miles" next to the "Earn Miles" one under your account balance at the top right hand corner of the website.

Marathon Man Feb 6, 2008 3:09 pm

yup! just got an email, in fact, that tells me of this new change. I like it too. If you reach the 500 mark you can control it now.

rdp9246 Feb 6, 2008 4:28 pm


Originally Posted by Marathon Man (Post 9204042)
yup! just got an email, in fact, that tells me of this new change. I like it too. If you reach the 500 mark you can control it now.

I got this email also, did a deposit! I also noticed that the Macy's offer did not have a fifty dollar min. to get 20 miles, as before. So, it is easy to top off those 500 miles. Thanks e-miles.

ecq Feb 7, 2008 2:49 pm


Originally Posted by worldexpress (Post 9202935)
do we need this thread?

mod. can this be consolidated into THE e-miles thread?

i asked the mod to do that but no response.

i posted the same thing in the e-miles thread.

craz Feb 12, 2008 3:43 pm

got that email myself, so Im appx 65 miles off to 500, then I will cash 'em in and get on out , it might pay if a person actually makes purchases. But theres too few emails at 5 pts to make it pay off to keep my acct open with them.

since it started I cashed out 1 time maybe 2 at most

islandtimer Feb 15, 2008 8:55 am

This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.

Marathon Man Feb 15, 2008 9:33 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:50 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

Marathon Man Feb 15, 2008 9:51 am


Originally Posted by islandtimer (Post 9256573)
This may already have been covered but I urgently need to ask it again and especially in light of the recent change with how you can claim miles at the 500 level:

About 10 days ago I claimed the 500 miles for my NWA flyer account. They were in fact immediately swept out of my emiles account, but since then they've never turned up in my NWA Worldperks...so they're in the middle of a pipeline somewhere.

Meanwhile, I asked emiles how to switch FF accounts for crediting because I wanted to switch to US Airways for future miles. They emailed back with the warning that anything "not credited" to your FF account already will be lost. So does that mean I actually have to wait all the weeks further for the 500 I claimed to actually turn up as credited in my NWA Worldperks or can I safely go ahead and cancel my emiles account and resign up again with US AIrways as my chosen FF account? This seems weasely worded to me on their behalf...but if I do the safe thing and wait for the 500 miles to turn up in the NWA account I'm also losing time and miles I could be earning in the existing emiles account. SO there's the dilemma.

If anyone knows from FIRST-HAND experience I would like your advice. Thx.


I have not paid too much attention to the specific rules from emiles on this but it seems one would be 'safe' if they say, switched to a new program when they had a zero balance with emiles on the day of the switch.

That being said, you effectively DO right now. So you'd lose nothing. I think if you had say, 100 miles in there from transactions done when you were still linked up with Northwest, you would lose those.

The 500 you sent is in fact on its way. But as you said it's still in the pipeline.

Now in most business I know, once the truck is on its way to ship to you, even if you call the company and tell them you do not wish to do business with them anymore, that shipment is still coming (unless you and the company worked something about it out as well). You still want that truck to deliver the NW miles that are on the road right now, so technically speaking there should be no issue.

HOWEVER, we are dealing with defunct airlines, third party and often loosely managed, very overwhelmed database-driven and policy heavy marketing schemas that do not tend to follow the real-world conventions that you and I would assume they'd adhere to.

That being said, IF you happened to have PRINTED records of the fact you (A) had the 500 miles on the day you sent them to NW, (B) that NW was the intended recipient of your miles in your emiles account on the day you sent them, (C) a confirmed page saying "thanks for sending them" or whatever emiles shows on its site when they get sent, and (D) something in your account also revealing these were sent, then you should be OK. Then you could effectively do the switch now.

YOu would also need, however, to have the FAX or mail-to address and/or email address or tel number and extension of the PERSON (with a full name and department shown) at NWA WP AND at emiles to be able to show this proof to in case something goes wrong.

I am in the throwes of dealing with several missing mile/errored postings, etc on 3 accounts (self and two inlaws) with Northwest and its partners.

lemme tell ya: The above contact info is nearly impossible to obtain. When dealing with WorldPerks, Northwest, the Visa, the partners, SkyMall and a slew of other incompetent people, I have come to find that even with printed proof this could take MONTHS to only partly solve and is therefore hardly worth the trouble except in principle.

(Should WE all send in each of our individual like-issues, then maybe one day THEY will get their act together so we collectively all win when we do business with THEM)

Unless you desperately need the new account to have its emils right away, I would try waiting just a bit longer for those NWA miles to post. You could call them and see if by chance NW already shows them in the system even if it doesnt yet show up online for you, but likely, you'll get an answer that tells you that it's best to wait.

I'd wait--a bit longer.
Do that first. Dont fight thru to find THE person who handles emiles or the umbrella of such programs. You probably never will because they wont want you to, but hey, if you do, PLEASE let us all know!

I hope this helped.
PS I have a thread on my issues. I have to update it because I have been passed around like a football and I right now feel like the N.E. Patriots in Superbowl 42.

;)MM

catamaran Feb 15, 2008 1:27 pm

Marathon Man!!!
 
Is this the Marathon Man website????
Administrator. please delete all repeats.

islandtimer Feb 15, 2008 2:55 pm

Apologies for anything from my end that may have caused all those repeats!:(

lin821 Feb 15, 2008 4:05 pm


Originally Posted by catamaran (Post 9257498)
Is this the Marathon Man website????
Administrator. please delete all repeats.

No! It's not MM's fault.

It's IB adding 2nd data server that's causing time-out and duplicating posts across FT when folks keep hitting "submit" under the un-responsive FT. It has been been on and off since yesterday. I've reported this "MM phenomenon" our dear mod. ;)

If you want to know more about what's the problem, go to the time-out/slow thread under Technical Issues Forum. @:-)


Originally Posted by islandtimer (Post 9258048)
Apologies for anything from my end that may have caused all those repeats!:(

Not you do get MM's point, right? :D:D (seriously, that's not your fault either.)

Marathon Man Feb 15, 2008 8:24 pm

like OOOPS!
Sorry people!
(And thanks to those here who knew something must be up with the system)

I did not mean to take over the thread (although some know me to do that anyway :D)

I recall being at my office where I banged this one out and saw it had not posted and the page was very slowly loading. I recall hitting submit more than once but in most cases when I have done this, a thing only posts one time. I am only now--hours later--becoming aware of the fact that this made me duplicate the post a bunch of times. I had not checked what posted and instead I restarted my computer thinking something was up with the web there. It's a small office so often times it's our network doing things. Maybe in this case it was FTs network or a combination of both.

Oh well. Sorry. Then again, DONT YOU ALL GET MY POINT NOW??
:DMM

NJUPINTHEAIR Feb 20, 2008 4:35 pm

Anyone have an idea how long it takes to post to SkyMiles after requesting a transfer to that account?


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