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-   -   E-miles [Master Thread] (https://www.flyertalk.com/forum/s-p-m/644407-e-miles-master-thread.html)

Kalboz Aug 31, 2017 3:49 pm


Originally Posted by KathyWdrf (Post 28673487)
You must have some extraordinarily good luck with those awful Peanut Labs surveys. For me, they are mostly a huge waste of time. :td:

Luck has nothing to do with it ...

beachmouse Aug 31, 2017 4:54 pm

Do enough surveys and you see patterns of the relatively easy ones and the massive pain in the rear ones. The research now (55 points/10 minutes) surveys will often take longer than that but are generally reliable. Some of the others like IPSOS, I bail on because they're extremely unreliable and annoying.

KathyWdrf Sep 1, 2017 1:31 am


Originally Posted by beachmouse (Post 28762023)
Do enough surveys and you see patterns of the relatively easy ones and the massive pain in the rear ones. The research now (55 points/10 minutes) surveys will often take longer than that but are generally reliable. Some of the others like IPSOS, I bail on because they're extremely unreliable and annoying.

Thanks for identifying the patterns. Much more helpful than simply bragging about one's experience with them (as others seem to want to do). ;)

randix Sep 24, 2017 5:21 pm

Probably a futile exercise, but...
 
I contacted e-miles customer support this afternoon, asking when, if ever, e-miles award options would be offered on e-reward sites again...

See if they are any more forthcoming than e-reward customer service folks...

Sigh...:(

FullTimeFlyer Sep 25, 2017 7:11 am


Originally Posted by randix (Post 28854230)
I contacted e-miles customer support this afternoon, asking when, if ever, e-miles award options would be offered on e-reward sites again...

See if they are any more forthcoming than e-reward customer service folks...

Sigh...:(

Thanks, randix. My wife's e-rewards miles have been stranded for months and she's pretty much stopped participating as is.

FTF

jonmch Oct 26, 2017 8:20 am

Anyone else getting "Failed" when they try to redeem for United Airlines, and if so any idea why this is happening?

jonmch Oct 26, 2017 9:39 am

from support
 
Thank you for contacting eMiles Support... ...Redemption failures can happen if the account information (i.e: Member number, name, etc.) entered on eMiles.com doesn't match the airlines/hotel database.

beachmouse Oct 26, 2017 10:58 am

There are also current issues with United and MyPoints UA redemption. Fix reported there is that United recently decided to use zip code + 4 in your account info on their web site and if you corrected your zip code in your profile back to the five digit one the redemption would match things properly and go through

jonmch Oct 27, 2017 6:40 am

Thanks, that extra 4 digits in the zip is likely the culprit.

Ismilee Nov 5, 2017 8:50 pm

I (maybe unwisely) purchased through the Vitamin Shoppe link on emiles to get a bonus (250 emiles) back in Sept but it's never credited. I've written customer service at least 4-5 times to no avail. Is there any other way to do this? Once that credits I'll be able to redeem those miles and be done with them! They are awful since the change to the new system.

Thanks

randix Dec 6, 2017 7:31 pm

A response, out of the blue, re e-miles awards on e-rewards
 

Originally Posted by FullTimeFlyer (Post 28855855)
Thanks, randix. My wife's e-rewards miles have been stranded for months and she's pretty much stopped participating as is.

FTF

Out of the blue today, I got a belated response from e-miles, unfortunately they addressed it to "Carol", yea, I'm definitely not a "Carol" on a number of levels... anyway, e-miles is still not showing up as a redemption option on e-rewards (it says it's "out of stock", it's been that way for many months). Their reply is sufficiently ambiguous, amorphous, arbitrary and a weird way to answer my original question, to win them a cover on Time Magazine... I really hold out no hope that the e-mile redemption on e-rewards will ever be "in stock" again; although I continue to participate in e-rewards, I've effectively tossed e-miles to the curb along with mypoints and so many others from the past. anyway, fyi and fwiw.

Hello Carol,

Thank you for contacting eMiles Support. We apologize for the delay in response. We currently don't offer the ability to transfer points from eRewards to eMiles. However, eRewards redemptions are completely available to you through their site as are eMiles. We apologize for any inconveniences this may bring.

Regards,
eMiles Support

mikeef Dec 11, 2017 8:24 am

Just starting to spend more time in SPAM again and am glad to see that I'm not the only one who is less than thrilled with the recent "enhancement." I'm having issues with the surveys crashing upon submission of a completed one.

Naturally, nobody from e-Miles bothers to answer my emails.

Mike

sharonsimon Dec 11, 2017 12:10 pm

no charity emiles for young adults
 
As we've all discovered, it's much much harder to earn emiles since the summer "enhancement." One further problem we've encountered is that my young adult children (ages 27-32) no longer get opportunities to earn emiles for charitable donations, even though they've previously made some donations through the emiles link, but spouse and I (middle aged) still do. One of our children emailed emiles about this, was told they're busy and would respond in 3 days, but it's been 2 weeks and no reply. We all liked emiles for the ability to keep airline miles from expiring, which used to be painless, but now is a huge effort to earn sufficient emiles.

randix Dec 11, 2017 5:46 pm

Another reply from e-miles...
 

Originally Posted by randix (Post 29143740)
Out of the blue today, I got a belated response from e-miles, unfortunately they addressed it to "Carol", yea, I'm definitely not a "Carol" on a number of levels... anyway, e-miles is still not showing up as a redemption option on e-rewards (it says it's "out of stock", it's been that way for many months). Their reply is sufficiently ambiguous, amorphous, arbitrary and a weird way to answer my original question, to win them a cover on Time Magazine... I really hold out no hope that the e-mile redemption on e-rewards will ever be "in stock" again; although I continue to participate in e-rewards, I've effectively tossed e-miles to the curb along with mypoints and so many others from the past. anyway, fyi and fwiw.

Hello Carol,

Thank you for contacting eMiles Support. We apologize for the delay in response. We currently don't offer the ability to transfer points from eRewards to eMiles. However, eRewards redemptions are completely available to you through their site as are eMiles. We apologize for any inconveniences this may bring.

Regards,
eMiles Support

I replied to them, and asked simply: On e-rewards the option to redeem for e-miles is "out of stock", has been for months. Please remove that option or tell me when it will be active."
Their reply received today:

"[email protected] commented:

Hello STEPHEN,

Please be advised, we currently do not have an estimated time frame on when eRewards will be available as we do not have that function on our site.

Thank you for your time,
eMiles Support"

That make any sense to you? That's my last attempt. For the second time, they not only didn't answer my question, they gave a mangled response. That's it for me for e-miles, but thought I'd share their add'l response here. Personally, not fooling with them any more. Best of luck to those of you who still find the e-miles site worthwhile. I'm done.

Brendan Dec 11, 2017 8:39 pm

I've had an e-miles account for several years which allows me ONLY UA miles & offers miles for charity contributions. This spring I created a new account which allows me miles of all airlines & points of all hotels, but never offers earnings for charity. Even though I think I used my same birth date--unless I used my buddy's birthdate so as not to be detected as a duplicate account :o .


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