What's the direct email address for e-rewards?
Nov 16, 2003, 10:49 am
#3
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,199
I too have had problems with e-rewards not posting a couple of longer surveys. Just received 1 canned response to my numerous requests (it's been 6 weeks on one). I called this number, which I found on another FT post, 214-782-2800 (of course now you're talking long-distance charges)and asked for Cathi Gumpert. Got VM and she responded via e-mail, not a canned response. She basically stated they've been having problems and are working on it. You could try the e-mail address she used for my message which is [email protected].
[This message has been edited by Steph58 (edited Nov 16, 2003).]
[This message has been edited by Steph58 (edited Nov 16, 2003).]