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-   -   What's the direct email address for e-rewards? (https://www.flyertalk.com/forum/s-p-m/270288-whats-direct-email-address-e-rewards.html)

Madgalena Nov 15, 2003 8:04 pm
What's the direct email address for e-rewards?
 
I've had no luck with the online form. Just canned responses. Anyone have a real email address to which I can send a complaint with attachment?

cordelli Nov 15, 2003 8:34 pm
8401 North Central Expressway 1000-LB
Suite 1200
Dallas, TX 75225

Steph58 Nov 16, 2003 10:49 am
I too have had problems with e-rewards not posting a couple of longer surveys. Just received 1 canned response to my numerous requests (it's been 6 weeks on one). I called this number, which I found on another FT post, 214-782-2800 (of course now you're talking long-distance charges)and asked for Cathi Gumpert. Got VM and she responded via e-mail, not a canned response. She basically stated they've been having problems and are working on it. You could try the e-mail address she used for my message which is [email protected].

[This message has been edited by Steph58 (edited Nov 16, 2003).]

Madgalena Nov 16, 2003 10:56 am
Many thanks.


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