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Got a problem with online reward program? Call them!

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Old Nov 11, 2000 | 12:38 pm
  #1  
Original Poster
Original Member, Moderator: Hotel Deals and MilesBuzz
20 Nights
2M
50 Countries Visited
25 Years on Site
 
Join Date: May 1998
Location: Washington, DC
Posts: 14,291
Got a problem with online reward program? Call them!

Phone numbers:

Freeride 800-443-8237

Greenpoints 800-435-5674

MyPoints 888-333-6260 or 888-262-4528

Memolink 877-636-2001

Milesource 212-629-3069

------------------
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[This message has been edited by MileageAddict (edited 11-29-2000).]
MileageAddict is offline  
Old Nov 14, 2000 | 9:27 pm
  #2  
 
Join Date: May 1999
Location: Madison, WI, USA; NW Platinum, Marriott Silver, Hilton Diamond, Hyatt Platinum
Posts: 938
Do you have a phone number for birdmail?
TravelLover is offline  
Old Nov 14, 2000 | 11:39 pm
  #3  
 
Join Date: Sep 2000
Location: Plano, TX
Posts: 113
Got a number for AOL AAadvantage?

It has been over five weeks now and no miles posted. No phone number on any web pages for Customer service.

I have tried several other numbers to get referals, but all to no avail.
Info Tech Traveler is offline  
Old Nov 15, 2000 | 7:56 pm
  #4  
 
Join Date: Jul 2000
Location: The Villages, Florida
Posts: 1,334
email:
[email protected] (aadvantage_customer_svc)
phone 1 800 882 8880

They said to allow 6 weeks before requesting mileage on this offer.

Aol Advantage does not handle this. It is AA customer service and they were very nice when I called them.


fscher is offline  
Old Nov 28, 2000 | 9:11 pm
  #5  
All eyes on you!
25 Years on Site
 
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,299
Does anyone have a phone number for greenpoints.com? My order for DL certs is now in its fifth week, and my first inquiry about the delay went unanswered. I did request 4 certs, and I recall reading on this board that a request for more than 2-3 certs can be delayed. Does anyone know if they are currently back-ordered? Thanks for your help.
honu is offline  
Old Nov 29, 2000 | 5:19 am
  #6  
All eyes on you!
25 Years on Site
 
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,299
Well, after a long and thorough search, I found an answer to my own question, so I'll post it in this thread:

Greenpoints CS: 800-435-5674
honu is offline  
Old Nov 29, 2000 | 2:29 pm
  #7  
10 Countries Visited
20 Countries Visited
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25 Years on Site
 
Join Date: Feb 2000
Location: Mississippi
Programs: AA Lifetime Gold, HH Diamond
Posts: 1,460
Greenpoints posts their number on their website - I called today and got through to a customer service agent in under 5 minutes.
johnndor is offline  


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