Experiences with Silvercar
Aug 2, 2019, 8:36 am
#272
Join Date: Aug 2012
Location: Dreamland
Posts: 928
Will echo Miles Ahead to say of course its all YMMV/Circumstantial/preference.
I'll always be willing to pay a certain amount extra for Silvercar for the vehicle and service and, in my circumstances, if travelling with my young kids, the included high quality car seats. Also, discount codes abound.
I'll always be willing to pay a certain amount extra for Silvercar for the vehicle and service and, in my circumstances, if travelling with my young kids, the included high quality car seats. Also, discount codes abound.
Aug 8, 2019, 11:33 am
#273
Join Date: Aug 2019
Posts: 5
I got a Silvercar in Downtown San Francisco on my 22nd birthday. Rate was $79 for 2 days -$25, making it essentially $54 for 2 days and $27/day. Plan on taking it to Yosemite and Napa, putting probably 600-700 miles on it.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Aug 8, 2019, 2:49 pm
#274
Join Date: Feb 2019
Programs: National EE, Avis PP
Posts: 104
I got a Silvercar in Downtown San Francisco on my 22nd birthday. Rate was $79 for 2 days -$25, making it essentially $54 for 2 days and $27/day. Plan on taking it to Yosemite and Napa, putting probably 600-700 miles on it.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Aug 8, 2019, 3:12 pm
#275
Join Date: Aug 2012
Location: Dreamland
Posts: 928
Roadside assistance DP just from a few posts ago:
Haven't heard a thing since
Here's a datapoint on roadside assistance:
- just after pickup, we were headed to Aspen, and outside Golden, along the highway, we blew a tire... I mean totally shredded somehow. Audi roadside assistance towed us to an Audi dealer who swapped in a new tire in about 90 minutes... and I haven't heard a thing about it.. they said they'd bill Silvercar directly and good to go.
- it seemed seamless... roadside assistance got the VIN, and checked coverage, tow truck came, dealership knew what was up... done
- I declined their coverage, paid on CSR.. just in case this comes up later... but i'm guessing it wont
- just after pickup, we were headed to Aspen, and outside Golden, along the highway, we blew a tire... I mean totally shredded somehow. Audi roadside assistance towed us to an Audi dealer who swapped in a new tire in about 90 minutes... and I haven't heard a thing about it.. they said they'd bill Silvercar directly and good to go.
- it seemed seamless... roadside assistance got the VIN, and checked coverage, tow truck came, dealership knew what was up... done
- I declined their coverage, paid on CSR.. just in case this comes up later... but i'm guessing it wont
Aug 8, 2019, 4:41 pm
#276
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
I got a Silvercar in Downtown San Francisco on my 22nd birthday. Rate was $79 for 2 days -$25, making it essentially $54 for 2 days and $27/day. Plan on taking it to Yosemite and Napa, putting probably 600-700 miles on it.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Anyone whose gotten a flat tire know the experience. Most likely not happening but if I call roadside assistance, will Audi bill Silvercar and will Silvercar then bill me? I read from someone that they were charged $1200 for a flat.
Aug 14, 2019, 12:05 am
#278
Join Date: Feb 2019
Programs: National EE, Avis PP
Posts: 104
VISAINF20 still gives 20% off and there's the rent 1 day get 1 free and 2/2 coupons still
Sep 9, 2019, 7:24 pm
#279
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
LAX Rental - 9/6 - 9/8:
Used the Audi owner discount to get a day free so my payment was $70 vs. $160 for two days at Hertz, no brainer. Once at LAX I let them know I was there on the app and they sent an Uber to pick me up. The LAX location is next to SIXT and near Hertz so it's about as close as the other rental car places. Once there I had to wait for the customer ahead of me to be taken care of. My car was an A4 with 27,000 miles which worked great. On return the agent checking in the car arranged an Uber back to the airport, I had to wait about four minutes for the ride. Overall a great experience.
Used the Audi owner discount to get a day free so my payment was $70 vs. $160 for two days at Hertz, no brainer. Once at LAX I let them know I was there on the app and they sent an Uber to pick me up. The LAX location is next to SIXT and near Hertz so it's about as close as the other rental car places. Once there I had to wait for the customer ahead of me to be taken care of. My car was an A4 with 27,000 miles which worked great. On return the agent checking in the car arranged an Uber back to the airport, I had to wait about four minutes for the ride. Overall a great experience.
Oct 6, 2019, 4:55 pm
#280
Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 950
Just wrapped up my first SilverCar rental at LAX. Gave it a shot since it was only $10 more for the week than the best thing AutoSlash could dig up with Hertz.
Landed at LAX, texted that we had arrived and received a text back with instructions. An hour passed, no Uber. Eventually called the office to figure out what was going on and they directed me to an Uber that had been sitting right in front of us for 10 minutes. Apparently they had two people coming off the same flight with similar names and dispatched (no joke) 6 Ubers to pick up the other guy, all the while thinking it was me. The SilverCar rep admitted that happens often and it's a known weakness in their system.
Rented an 2018 A4 with 25,000 miles. When I asked if they had anything newer, they said that was the newest one... all of the A4's were 2 years old with between 20,000 and 50,000 miles. Upon return I texted them a heads up that we had quite a bit of luggage, and they happily arranged for an Uber XL to make sure we had enough space.
Even with the high miles, the car was fantastic and the staff couldn't have been nicer.
Landed at LAX, texted that we had arrived and received a text back with instructions. An hour passed, no Uber. Eventually called the office to figure out what was going on and they directed me to an Uber that had been sitting right in front of us for 10 minutes. Apparently they had two people coming off the same flight with similar names and dispatched (no joke) 6 Ubers to pick up the other guy, all the while thinking it was me. The SilverCar rep admitted that happens often and it's a known weakness in their system.
Rented an 2018 A4 with 25,000 miles. When I asked if they had anything newer, they said that was the newest one... all of the A4's were 2 years old with between 20,000 and 50,000 miles. Upon return I texted them a heads up that we had quite a bit of luggage, and they happily arranged for an Uber XL to make sure we had enough space.
Even with the high miles, the car was fantastic and the staff couldn't have been nicer.
Oct 15, 2019, 4:20 pm
#281
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,318
Oct 17, 2019, 4:34 am
#283
Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 950
I’m curious if this is going to replace the (much abused) Audi Preferred discount. Looks like they’re calling this new program Always Audi.
Oct 31, 2019, 4:27 am
#285
Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 950
They’ve done away with the Uber pickup. Take the E Economy Parking shuttle to the remote rental car depot and SilverCar will pick you up there. Since SC is right next door to Sixt, it would almost be faster to take the Sixt shuttle and walk from there.not sure how Sixt would feel about that, or if they would even notice.