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Issues redeeming Radisson Reward points to BA Avios

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Issues redeeming Radisson Reward points to BA Avios

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Old Jan 7, 2024, 5:13 am
  #31  
 
Join Date: Jul 2018
Posts: 24
Online form and follow up email was no success for me.
rotojoma is offline  
Old Jan 8, 2024, 6:43 am
  #32  
 
Join Date: Feb 2009
Location: BRU
Programs: A3 *G, BA Silver
Posts: 170
Originally Posted by Bgs12
I have the same issue.

Have been discussing with their customer support via email and they are useless. Their latest response is that the BAEC number should have 9 digits not 8.
Anyone tried adding a leading 0 to their 8-digit BA number?

update: that also doesn’t seem to work

Last edited by fets_be; Jan 8, 2024 at 6:45 am Reason: Updated info
fets_be is online now  
Old Jan 13, 2024, 2:23 am
  #33  
 
Join Date: Nov 2023
Posts: 13
Originally Posted by rotojoma
Online form and follow up email was no success for me.
It helped in my case.

Since the reply from the hotel landed in my email junk box, I noticed it later. The hotel asked for my phone number and they called me the same day. The call came from Leeds, for some reason. I appreciated that despite two attempts when I could not hear anything, they tried again and third one was ok.

A helpful man first checked name of my email and then successfully converted points to miles (which should be actually transferred in 4-6 weeks). I have got a confirmation email.
MilanistaBaku is offline  
Old Feb 12, 2024, 9:01 am
  #34  
 
Join Date: Dec 2011
Location: NY
Programs: AA, KLM, United, Amex, Chase, Hilton
Posts: 265
My points were expiring so I also tried to convert them to Flying Blue and got the same error that everyone else seems to have. I called the UK helpdesk and the agent did the transfer for me. The points are already out of my Radisson account but I don't see them in my FB account yet, but based on reports from this thread seems like it can take a few days.
MissMiles is offline  
Old Mar 27, 2024, 1:37 am
  #35  
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
My points are expiring soon, so I tried to transfer to BA. Tried the customer service form and Google classified Radisson's reply as spam.

It might as well have stayed in spam. "You will need to call the Carrier" it said. Yes, I imagine that would be a useful conversation. Something like "Hey, BA, Radisson's web site doesn't work. Can you help me?"
Kremmen is offline  


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