QR becoming more difficult with seat selection?
Oct 31, 2022, 12:45 pm
#91
Join Date: Oct 2022
Programs: Oneworld Emerald, WoH Globalist, Alaska MVP Gold 100k
Posts: 27
I thought it might be useful to share my recent experience with Qatar business class. I booked two roundtrip tickets for myself and my son in business class from US to Cape Town via Doha. I initially booked them as Business Classic fare, which just like Business Lite does not include free seat selection. Both my son and I are Alaska Gold 75K, so oneworld emeralds, leading me to assume we would be able to select seats for free regardless. Would that life were so simple. I spent the next few days emailing Qatar customer service, sending facebook messages, and direct messaging them through Twitter, only to get bland responses multiple times that Business Classic fares have to pay for seat selection, but that I was welcome to select a seat 48 hours before check-in, which is ridiculous as these cabins are booked full. Calling them was equally unhelpful There are numerous online discussions relating the same. Qatar is clearly trying to avoid honoring this oneworld status perk, despite the fact that their own CEO is the de-facto head of Oneworld. Disappointing to say the least.
Oct 31, 2022, 1:21 pm
#92
Join Date: Oct 2010
Location: UK
Programs: LH SEN
Posts: 66
I have a D class business ticket from Manchester but cannot reserve a seat until check in, the website says comfort class (D,I) have this option. I can choose a seat on the second leg (same class D) from Doha to Phuket. Am I missing something?
Oct 31, 2022, 2:42 pm
#94
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I thought it might be useful to share my recent experience with Qatar business class. I booked two roundtrip tickets for myself and my son in business class from US to Cape Town via Doha. I initially booked them as Business Classic fare, which just like Business Lite does not include free seat selection. Both my son and I are Alaska Gold 75K, so oneworld emeralds, leading me to assume we would be able to select seats for free regardless. Would that life were so simple. I spent the next few days emailing Qatar customer service, sending facebook messages, and direct messaging them through Twitter, only to get bland responses multiple times that Business Classic fares have to pay for seat selection, but that I was welcome to select a seat 48 hours before check-in, which is ridiculous as these cabins are booked full. Calling them was equally unhelpful There are numerous online discussions relating the same. Qatar is clearly trying to avoid honoring this oneworld status perk, despite the fact that their own CEO is the de-facto head of Oneworld. Disappointing to say the least.
Did you book your ticket directly through Qatar Airways or is this ticket booked through a partner?
Nov 1, 2022, 12:25 am
#95
Join Date: Apr 2020
Programs: BAEC Gold
Posts: 50
This might mean there are no available seats on the seat map for that leg, because of blocked seats (row 1 for example). Those seats will probably open up a few hours before online check-in opens.
Nov 1, 2022, 1:31 pm
#96
Join Date: Oct 2010
Location: UK
Programs: LH SEN
Posts: 66
Nov 1, 2022, 7:08 pm
#97
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, MR Lifetime Gold
Posts: 7,017
FYI there are up to four FF numbers that can be entered into a booking:
- FQTS – the frequent flyer program that you have status with
- FQTV – the frequent flyer program with which you’re accruing points & status credits
- FQTR – for award/redemption bookings, which frequent flyer program was used to make the booking
- FQTU – if applicable, the frequent flyer program that points for an upgrade are to be deducted from
