From QR "Your feedback is important to us"
Oct 26, 2018, 12:33 pm
#31
Join Date: Jan 2017
Programs: qr
Posts: 263
Got one too just completed it much along the same lines as others have on this thread. I just hope they listen and customers feedback is seriously acted upon, though we accept this has never happened In the past . Such a shame . Was interesting no real mention of onboard enhancements just related to QRPC which tends to make me think they have noticed a decline in numbers , customers burning miles and crediting elsewhere?
Oct 26, 2018, 1:46 pm
#33
Join Date: Jan 2017
Programs: qr
Posts: 263
that’s a good point it could well be or is it a coincidence? I wonder if all PC members got the survey link? They may use the data to evaluate leaving OW and risks that may present , although a cynic may say if AAB decides he’s leaving and stands true to his threat they will leave without worrying about what PC members feedback.
Nov 20, 2018, 10:44 am
#37
Join Date: Sep 2016
Posts: 776
Nov 20, 2018, 11:31 pm
#40
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
I did not receive this email, even I did complete the srvey, but my wife (she is Gold member) did. MAybe I am some sort of "blacklisted" for my "enhanced" complaints ;-)
Nov 21, 2018, 12:54 am
#41
Join Date: Feb 2015
Location: Thailand
Programs: QRPC-Silver & Star-Alliance
Posts: 212