Major QRPC Changes - effective 27 May 2018
#256
Join Date: Apr 2015
Programs: Some
Posts: 5,252
#259
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
Well, you are looking at the case of how much a top tier member would earn on his home turf vs. a foreign program with no tier bonus on that airline. And you only took miles into consideration, not status points, award availability, flexibility, expiration policy, reliability or cost for short haul awards, all aspects where BAEC is clearly superior. And the mileage aspect shifts a lot in BAEC's favour as soon as you mix in some flights on other carriers (other than AA who mysteriously still retain the QRPC tier multiplier bonus).
But of course it's impossible to give a one size fits all kind of answer as the flyer's flights/airline profile matters a lot. Personally, I greatly dislike the idea of continuing to credit to QRPC since my mileage balance is literally at AAB's mercy, and we all know what that means. Spending miles as soon as I earn them simply doesn't work for me, especially with QRPC's horrible award availability.
AA can defintely be an alternative to BAEC, I think they are usually better for earning/spending miles but worse for getting status. Ironically BAEC can be a better choice when based in the US as AA status doesn't grant lounge access for domestic flights, though AA status is much better for upgrades on AA flights.
But of course it's impossible to give a one size fits all kind of answer as the flyer's flights/airline profile matters a lot. Personally, I greatly dislike the idea of continuing to credit to QRPC since my mileage balance is literally at AAB's mercy, and we all know what that means. Spending miles as soon as I earn them simply doesn't work for me, especially with QRPC's horrible award availability.
AA can defintely be an alternative to BAEC, I think they are usually better for earning/spending miles but worse for getting status. Ironically BAEC can be a better choice when based in the US as AA status doesn't grant lounge access for domestic flights, though AA status is much better for upgrades on AA flights.
Now looking at the details for what you listed (keep in mind we are talking about whether to credit QR flights to QR or to BA):
- status points: BAEC won't be better for someone who does not fly BA 4x per year, or who does not want to fly BA 4x per year because the product is inferior. Won't get status anyway. So for me, QR wins over BA.
- award availability & flexibility: no debate here. BA hands down.
- expiration policy: QR does not expire if you are Plat at the moment, so it's a push with BA. For now
- reliability: given that QR just went through a massive depreciation, if I was a betting man and I was forced to give odds of who is more likely to devalue in the next three years, I would say BA 60% vs QR 40%. In the long-term that is another story, I agree that with QR is likely to do again what they just did. But it's not so common to see an airline or hotel program devaluate twice in 2 years. They wait a bit more. So in the short term I think my Avios balance is more exposed than my now devalued qmiles balance. If that makes any sense
- cost for short haul awards: the value of Avios vs qmiles I was quoting from TPG is an overall value which considers all types of awards in total. Avios are worth about twice qmiles approximately, short haul medium haul and long haul all considered into a single number. Perhaps for short haul the value of Avios is more than double what it is for qmiles, but then I could find just as well an area where qmiles are worth more than half of Avios, for example medium to long haul with OW partners.
So my conclusion is that for the moment either I credit my QR flights to AA and accept that the tier multiplier won't kick in for a while because I do not have top tier status. Or continue with QR. But as someone who does not want to fly BA or AA much, then BAEC is not an attractive choice. BA has been trying to make itself more like a LCC in the last few years and it has succeeded in a number of ways. I am not interested in their product, only in their frequent flyer program, but I dread those 4 flights.
The one thing which is very clear though is that I won't credit JL, CX, MH, AY to QRPC anymore. But for QR it's not as clear-cut if there is a mileage multiplier promo active.
#260
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
BA has announced that they will introduce “dynamic” award pricing, closer coupling the mileage required to the revenue prices, or something like that.
So there might be a new devaluation waiting for us.
So there might be a new devaluation waiting for us.
#261
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
...So for me, QR wins over BA.
- award availability & flexibility: no debate here. BA hands down.
- expiration policy: QR does not expire if you are Plat at the moment, so it's a push with BA. For now
- reliability: given that QR just went through a massive depreciation, if I was a betting man and I was forced to give odds of who is more likely to devalue in the next three years, I would say BA 60% vs QR 40%. In the long-term that is another story, I agree that with QR is likely to do again what they just did. But it's not so common to see an airline or hotel program devaluate twice in 2 years. They wait a bit more. So in the short term I think my Avios balance is more exposed than my now devalued qmiles balance. If that makes any sense
- cost for short haul awards: the value of Avios vs qmiles I was quoting from TPG is an overall value which considers all types of awards in total. Avios are worth about twice qmiles approximately, short haul medium haul and long haul all considered into a single number. Perhaps for short haul the value of Avios is more than double what it is for qmiles, but then I could find just as well an area where qmiles are worth more than half of Avios, for example medium to long haul with OW partners.
- award availability & flexibility: no debate here. BA hands down.
- expiration policy: QR does not expire if you are Plat at the moment, so it's a push with BA. For now
- reliability: given that QR just went through a massive depreciation, if I was a betting man and I was forced to give odds of who is more likely to devalue in the next three years, I would say BA 60% vs QR 40%. In the long-term that is another story, I agree that with QR is likely to do again what they just did. But it's not so common to see an airline or hotel program devaluate twice in 2 years. They wait a bit more. So in the short term I think my Avios balance is more exposed than my now devalued qmiles balance. If that makes any sense
- cost for short haul awards: the value of Avios vs qmiles I was quoting from TPG is an overall value which considers all types of awards in total. Avios are worth about twice qmiles approximately, short haul medium haul and long haul all considered into a single number. Perhaps for short haul the value of Avios is more than double what it is for qmiles, but then I could find just as well an area where qmiles are worth more than half of Avios, for example medium to long haul with OW partners.
#262
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
So back to the main argument, will they fold? I think the odds of that are very low. It would require the government to pull the plug and I cannot see that happening. Maybe this is where I am wrong in my assessment.
I think the most realistic scenario where qmiles would take a further hit is if QR gets out of OW and reduces the network at the same time. As long as they stay in OW then I think the downside is limited.
#263
Join Date: Feb 2014
Posts: 1
QR - Hero to Zero
I am a 5YR QR Plat and been promoting the airline despite their terrible customer service and subpar mileage program. The actual flight experience is great but that may be enough for the casual holiday traveler, not the monthly QR flier. The recent additions are the latest downgrade - QR has eroded every aspect of its program from upgrades, redemptions, real time/ on the phone customer service, etc.
A simple change request means writing to some generic email account/ link. My last three attempts have been unanswered or I have received some irrelevant apology. The wider problem is that no one is empowered to make any decisions at QR.
Despite the low quality of the actual flights of US-based airlines, 1K or Plat members do get outstanding customer service. If they US carriers can improve their in-flight experience, there is a real opportunity to regain market shares from the ME3.
In short, started winding down my QR business and would not recommend QR to anyone at this point.
A simple change request means writing to some generic email account/ link. My last three attempts have been unanswered or I have received some irrelevant apology. The wider problem is that no one is empowered to make any decisions at QR.
Despite the low quality of the actual flights of US-based airlines, 1K or Plat members do get outstanding customer service. If they US carriers can improve their in-flight experience, there is a real opportunity to regain market shares from the ME3.
In short, started winding down my QR business and would not recommend QR to anyone at this point.
#264
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
QR is in no danger of folding. This is a status/prestige/face thing for the al Thani family. And the country can easily afford to support the airline without even noticing the expenditure. I see no circumstances under which the al Thani family would consider even for a moment the idea of withdrawing financial support for QR.
#265
Join Date: Sep 2016
Posts: 776
I don't disagree with you makrom. I was simply pointing out that crediting to BAEC instead of QRPC might not make that big of a difference as one might have expected based on the big headlines of devaluation. Especially if it's during a 2x 3x 4x miles promo from QR.
Now looking at the details for what you listed (keep in mind we are talking about whether to credit QR flights to QR or to BA):
- status points: BAEC won't be better for someone who does not fly BA 4x per year, or who does not want to fly BA 4x per year because the product is inferior. Won't get status anyway. So for me, QR wins over BA.
- award availability & flexibility: no debate here. BA hands down.
- expiration policy: QR does not expire if you are Plat at the moment, so it's a push with BA. For now
- reliability: given that QR just went through a massive depreciation, if I was a betting man and I was forced to give odds of who is more likely to devalue in the next three years, I would say BA 60% vs QR 40%. In the long-term that is another story, I agree that with QR is likely to do again what they just did. But it's not so common to see an airline or hotel program devaluate twice in 2 years. They wait a bit more. So in the short term I think my Avios balance is more exposed than my now devalued qmiles balance. If that makes any sense
- cost for short haul awards: the value of Avios vs qmiles I was quoting from TPG is an overall value which considers all types of awards in total. Avios are worth about twice qmiles approximately, short haul medium haul and long haul all considered into a single number. Perhaps for short haul the value of Avios is more than double what it is for qmiles, but then I could find just as well an area where qmiles are worth more than half of Avios, for example medium to long haul with OW partners.
So my conclusion is that for the moment either I credit my QR flights to AA and accept that the tier multiplier won't kick in for a while because I do not have top tier status. Or continue with QR. But as someone who does not want to fly BA or AA much, then BAEC is not an attractive choice. BA has been trying to make itself more like a LCC in the last few years and it has succeeded in a number of ways. I am not interested in their product, only in their frequent flyer program, but I dread those 4 flights.
The one thing which is very clear though is that I won't credit JL, CX, MH, AY to QRPC anymore. But for QR it's not as clear-cut if there is a mileage multiplier promo active.
Now looking at the details for what you listed (keep in mind we are talking about whether to credit QR flights to QR or to BA):
- status points: BAEC won't be better for someone who does not fly BA 4x per year, or who does not want to fly BA 4x per year because the product is inferior. Won't get status anyway. So for me, QR wins over BA.
- award availability & flexibility: no debate here. BA hands down.
- expiration policy: QR does not expire if you are Plat at the moment, so it's a push with BA. For now
- reliability: given that QR just went through a massive depreciation, if I was a betting man and I was forced to give odds of who is more likely to devalue in the next three years, I would say BA 60% vs QR 40%. In the long-term that is another story, I agree that with QR is likely to do again what they just did. But it's not so common to see an airline or hotel program devaluate twice in 2 years. They wait a bit more. So in the short term I think my Avios balance is more exposed than my now devalued qmiles balance. If that makes any sense
- cost for short haul awards: the value of Avios vs qmiles I was quoting from TPG is an overall value which considers all types of awards in total. Avios are worth about twice qmiles approximately, short haul medium haul and long haul all considered into a single number. Perhaps for short haul the value of Avios is more than double what it is for qmiles, but then I could find just as well an area where qmiles are worth more than half of Avios, for example medium to long haul with OW partners.
So my conclusion is that for the moment either I credit my QR flights to AA and accept that the tier multiplier won't kick in for a while because I do not have top tier status. Or continue with QR. But as someone who does not want to fly BA or AA much, then BAEC is not an attractive choice. BA has been trying to make itself more like a LCC in the last few years and it has succeeded in a number of ways. I am not interested in their product, only in their frequent flyer program, but I dread those 4 flights.
The one thing which is very clear though is that I won't credit JL, CX, MH, AY to QRPC anymore. But for QR it's not as clear-cut if there is a mileage multiplier promo active.
Sure, if you don't get 4 BA legs per year it's not worth it and I realize that this can be a nontrivial requirement depending on where one lives. In Europe, this is a city trip (or 2 if flying to LON) and can be had for as little as 100€ during sales.
The non-expiration of Qmiles is kinda tricky. It works for as long as you maintain Platinum, but dare to drop down to Gold once and all your accumulated miles will be wiped out. This is much more inconvenient than having validity extended by 3 years.
As for further devaluation, while you are right that steps in rapid succession are uncommon, so is devaluating by as much as QRPC did in a single step, and so is doing so unannounced. The introduction of additional award fees can be seen as included in this step I guess, but just some months ago, they removed lounge access for upgrades, so QRPC doesn't seem to care that much about what is common.
#266
Join Date: Sep 2016
Posts: 776
QR is in no danger of folding. This is a status/prestige/face thing for the al Thani family. And the country can easily afford to support the airline without even noticing the expenditure. I see no circumstances under which the al Thani family would consider even for a moment the idea of withdrawing financial support for QR.
#267
#268
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
[QUOTE=
In short, started winding down my QR business and would not recommend QR to anyone at this point.[/QUOTE]
Couldn't agree more I've got a couple of LGW/LHR -BKK trips one on EK next Month and one in BA in WT+ will compare services
In short, started winding down my QR business and would not recommend QR to anyone at this point.[/QUOTE]
Couldn't agree more I've got a couple of LGW/LHR -BKK trips one on EK next Month and one in BA in WT+ will compare services
#269
Join Date: Jan 2009
Location: Surrey, UK
Programs: BAEC Gold, QRPC Silver
Posts: 518
#270
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
QR is in no danger of folding. This is a status/prestige/face thing for the al Thani family. And the country can easily afford to support the airline without even noticing the expenditure. I see no circumstances under which the al Thani family would consider even for a moment the idea of withdrawing financial support for QR.
Unless there's a change in regional politics, then the airline will limp along to 2022: though some structural change might be expected before then. After that, who knows?