Introducing enhanced member experience
#151
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Is this a joke ?
Qatar Airways Privilege Club Named ‘Best Rewards Programme’ in the Middle East, Asia and Oceania Region by Flyer Talk Awards
https://www.qatarairways.com/en/pres...Press-releases
#152
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
Is this a joke ?
Qatar Airways Privilege Club Named ‘Best Rewards Programme’ in the Middle East, Asia and Oceania Region by Flyer Talk Awards
https://www.qatarairways.com/en/pres...Press-releases
#153
#154
Join Date: Dec 2014
Location: PAR
Programs: QR Plat, Accor Plat
Posts: 1,090
Well, it depends what's the most important for you in a ffp. For me it's the possibility to get status on a major alliance without need to fly or spend too much money and earning a lot of miles and getting award flights only paying real taxes (no fuel or other surcharge). I would be more than happy to know there's one better ffp for that in Middle East, Asia or Oceania...
#155
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
Is it a joke? YES but bear in mind voting would have taken place before the lasted restrictions and they do offer better access to international airlines than the others.
I would have said if you were sticking to one airline the Etihad one was better BUT unfortunately it was not enough to keep me loyal as the service went downhill
I would have said if you were sticking to one airline the Etihad one was better BUT unfortunately it was not enough to keep me loyal as the service went downhill
#156
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 442
Indeed.. It was a very good program.. But with the new enhancement it went downhill. Interesting.. If they use FT awards as a marketing strategy it means that we have a voices. Perhaps its time give awards to the most devaluated FFP
#157
Join Date: Sep 2016
Posts: 776
It went downhill with the drastic decline of award availability. The "enhanced member experience" just added insult to injury with it's cynical name.
#158
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
#159
Join Date: Apr 2018
Location: London, or thereabouts
Programs: Tesco Clubcard, Heathrow Rewards, M&S Sparks, Caffč Nero, HSBC rewards... BAEC defector
Posts: 132
Has anyone had difficulties with redeeming Qmiles award flights recently? It's my first time trying since the new system came into play, and this online redemption thing is really annoying. No reply or any indication of receipt of my request until nearly 2 weeks after I submitted a request online. And now my miles have finally been deducted/blocked, but 1 week has gone, and no further information on whether it will be successful or not... obviously, I haven't been contacted regarding payment of taxes and surcharges and stuff yet... it's just all really slow and opaque. (Online enquiries aren't really answered regularly either, it seems)
#160
Join Date: Jan 2015
Programs: QR Platinum
Posts: 470
Has anyone had difficulties with redeeming Qmiles award flights recently? It's my first time trying since the new system came into play, and this online redemption thing is really annoying. No reply or any indication of receipt of my request until nearly 2 weeks after I submitted a request online. And now my miles have finally been deducted/blocked, but 1 week has gone, and no further information on whether it will be successful or not... obviously, I haven't been contacted regarding payment of taxes and surcharges and stuff yet... it's just all really slow and opaque. (Online enquiries aren't really answered regularly either, it seems)
after booking i logged into my PC account and tried to upgrade the complete flight. one part with QCredits the other with miles. upgrade was done real time. when i requested the upgrade i could see already that it was possible. they send me a one-time-passwort for confirmation and the upgrade was done yesterday in real time for the complete flight EU-BKK-EU from economy to business. ticket send same time. all upgrade process finished within few minutes online in real time
Last edited by Crisu69; May 16, 2018 at 4:28 am
#161
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
#162
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
#163
Join Date: Nov 2012
Location: ZRH
Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium
Posts: 655
30 april I contacted QR to cancel 2 award ticket, still nothing... contacted QRPC last week to complain, still nothing happened.
What will happend if I need to cancel close to the flight date ? Forfeit my miles ?
What will happend if I need to cancel close to the flight date ? Forfeit my miles ?
#164
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
QRPC awful customer service doesn't seem to improve..