Nov 5, 2015, 11:11 am
Last edit by: CPH-Flyer
READ BEFORE COMMENTING IF YOU ARE NEW,
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
Hamad International Airport (HIA) offers passengers a number of different lounges.
This thread, is specifically for the Al Safwa First Class Lounge. Information on the other Lounge options at HIA, can be found here.
Does Al Safwa have a web page?
Yes: http://www.qatarairways.com/global/e...-al-safwa.page
Dining Menu
https://www.qatarairways.com/content...-dining-en.pdf
Where can I find Al Safwa Lounge?
The Lounge is located on Level 3 of the airport.
Can I use the Qatar Airways Al Safwa Lounge?
Access is based on your underlying fare bucket. This means that upgraded tickets, maybe except upgrades with QPoints (see post 2735), are not granted access.
Access is thus restricted to Qatar Airways First Class, and OneWorld First Class passengers :
- either holding a First Class boarding pass* for their next flight
- or holding a First Class boarding pass from their previous flight.
Additionally, Privilege Club platinum club travelling on any business-class fare are welcomed into the lounge. This is a facility introduced recently and one that could just as easily disappear.
- Guests are not permitted.
* Operational Upgrades to First do not give access. Upgrades with Qpoints may do give acces (see post 2735 - Sept 2022)
Arrival access on mid and long haul? (eg. coming from LHR in F)
YES
Ex. CAI-DOH-HEL
Arrival access regional F? (eg. coming from CAI in F)
Yes.
Caveat, if your underlying J fare is P, then the no lounge access for business light kicks in. And there is no access.
Privilege Club Platinum members are currently allowed in the lounge when travelling on any QR business-class fare: that could change. Other Oneworld Emerald members are directed to the Platinum lounge(s) when travelling in any class, and the Al Mourjan lounge when travelling on relevant business-class fares. Yup, it gets complicated.
What does the lounge look like?
Reports on the Lounge, can be found here and here. Photographs of the lounge, can be found here.
Is there a Spa?
Yes, there is a full Spa, but you will have to pay for treatments. A full list of treatments available can be found here
What about the sleeping rooms?
Stargold in http://www.flyertalk.com/forum/28199729-post1177.html suggests that access to sleeping rooms is as follows:
'* No reservations allowed - always first-come first-served
* Only available if the remaining time until the flight departure is more than 4 hours
* Passengers are allowed maximum six hours' usage - for any further usage, a fee of QAR 450 is payable for a second block of six hours.
* No F&B of any kind except bottled water in the sleeping rooms.'
What changes can I expect during Ramadan?
Ramadan affects QR and you in many ways so please look at ramadan to see how you are affected.
Updated: 19/11/2023
QR Al Safwa First Class Lounge
Mar 13, 2023, 8:21 pm
#3092
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
Nevertheless, I will be there today around midnight and will ask the staff - I´ll let you know the answer then.
Mar 14, 2023, 12:09 pm
#3095
Join Date: Feb 2020
Location: Toronto
Programs: Marriott Bonvoy Titanium Elite; Aeroplan 35K; United Premier Silver, AAdvantage Platinum Pro
Posts: 69
I'm thinking of booking a BA Multi Carrier. I'd arrive on BKK-DOH in F at 00:05 and then depart on DOH-LGW in at 01:05 the following day. I was just thinking of spending the whole day at the lounge, would I still have access or would they deny given that it is techically over a 24-hour connection?
Mar 14, 2023, 3:36 pm
#3096
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
Nevertheless, it is worth to ask when you arrive, sometimes miracles are happen ;-)
Mar 14, 2023, 3:45 pm
#3097
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
No champagne
I am in Al Safwa right now and guess what - NO Champagne available!
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
Mar 14, 2023, 3:52 pm
#3098
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,266
I am in Al Safwa right now and guess what - NO Champagne available!
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
Pilot37
Mar 14, 2023, 3:58 pm
#3099
Join Date: Feb 2020
Posts: 316
I am in Al Safwa right now and guess what - NO Champagne available!
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
I don’t know if I should cry or laugh 😹
Just now the bar manager showed up with the last bottle of Laurent Perrier (no comment, as we all know the downgrade) champagne…but great effort from him
I think this is the worlds only first class lounge, where the champagne can run out 😂 a “real” 5 star experience ;-)
Mar 14, 2023, 4:09 pm
#3100
Join Date: Mar 2017
Programs: QR Platinum, Star Alliance Gold (LH Sen)
Posts: 764
I came here in the past at different times, at 5AM, at 5PM, at 11Pm, at 2PM and there never ever was a lack of Champagne.
Honestly, at a first class lounge, especially the mighty Al Safwa from the “best ever 5 star airline” ;-), I expect no lack of anything :-)
But that’s just my opinion
Mar 14, 2023, 4:15 pm
#3101
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
1am is one of the busiest times in DOH. If there's ever a prime time for the lounge, that would be it.
Mar 14, 2023, 4:27 pm
#3102
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,325
Also, 1am in Doha is 6pm in New York, or 9am in Sydney. If someone wants to drink champagne at 1am local time, that should be an option - it's on the menu.
It certainly is turning a little into an AA/BA Chelsea situation. I stopped in AS 6am-7am on Sunday after some strong headwinds SYD-DOH, connecting to DOH-JFK. Sat at the bar and tried the Charles Heidsieck Rosé which was ok, and then drank water. As I was connecting to QR J, I just waited for the good stuff.
Seems strange that per my last visit and a recent post, you can get LP Alexandra in Al Mourjan North, and in QR J - but not AS.
+1.
It certainly is turning a little into an AA/BA Chelsea situation. I stopped in AS 6am-7am on Sunday after some strong headwinds SYD-DOH, connecting to DOH-JFK. Sat at the bar and tried the Charles Heidsieck Rosé which was ok, and then drank water. As I was connecting to QR J, I just waited for the good stuff.
Seems strange that per my last visit and a recent post, you can get LP Alexandra in Al Mourjan North, and in QR J - but not AS.
+1.
Mar 14, 2023, 11:21 pm
#3103
Join Date: May 2021
Posts: 2,155
Mar 14, 2023, 11:44 pm
#3104
Join Date: Jan 2006
Location: ELP
Programs: AA EXP/LT PLAT, Marriott Titanium/LT PLAT
Posts: 4,120
Came in on a DXB-DOH F and connecting to DOH-MAA in J … was allowed entry to the lounge. Champagne is Charles Heidsieck Rose. They don’t have any Brut available. The liquor selection is a bit poor for an F lounge.
The lounge is beautiful, spacious and large. After the morning bank departed, I felt like I was the only person in the lounge. Got a day room to sleep for a bit.
Gonna try out Al-Marjoun North after I wake up.
Took a nice nap in the day room for a few hours and then got ready and went for a walk. Went to Al-Marjoun North and ate some sushi. Nothing to get excited about.
Champagne being served is terrible .. Joseph Perrier Rose and a Martini sparkling wine so headed back to Al-Safwa.
The service is great at the lounge .. the WiFi isn’t working in the lounge or the airport so the attendants are proactively going around and connecting people to portable myWiFi devices so we can stay connected.
The food was pretty good though and enough so I didn’t have to eat till the next morning. I had to try the two desserts just to see what they were. Both were really good.
The lounge is beautiful, spacious and large. After the morning bank departed, I felt like I was the only person in the lounge. Got a day room to sleep for a bit.
Gonna try out Al-Marjoun North after I wake up.
Took a nice nap in the day room for a few hours and then got ready and went for a walk. Went to Al-Marjoun North and ate some sushi. Nothing to get excited about.
Champagne being served is terrible .. Joseph Perrier Rose and a Martini sparkling wine so headed back to Al-Safwa.
The service is great at the lounge .. the WiFi isn’t working in the lounge or the airport so the attendants are proactively going around and connecting people to portable myWiFi devices so we can stay connected.
The food was pretty good though and enough so I didn’t have to eat till the next morning. I had to try the two desserts just to see what they were. Both were really good.
Last edited by anaggie; Mar 15, 2023 at 10:32 pm
Mar 15, 2023, 12:19 pm
#3105
Join Date: May 2016
Posts: 1,167
Came in on a DXB-DOH F and connecting to DOH-MAA in J … was allowed entry to the lounge. Champagne is Charles Heidsieck Rose. They don’t have any Brut available. The liquor selection is a bit poor for an F lounge.
The lounge is beautiful, spacious and large. After the morning bank departed, I felt like I was the only person in the lounge. Got a day room to sleep for a bit.
Gonna try out Al-Marjoun North after I wake up.
Took a nice nap in the day room for a few hours and then got ready and went for a walk. Went to Al-Marjoun North and ate some sushi. Nothing to get excited about.
Champagne being served is terrible .. Joseph Perrier Rose and a Martini sparkling wine so headed back to Al-Safwa.
The service is great at the lounge .. the WiFi isn’t working in the lounge or the airport so the attendants are proactively going around and connecting people to portable myWiFi devices so we can stay connected.
The lounge is beautiful, spacious and large. After the morning bank departed, I felt like I was the only person in the lounge. Got a day room to sleep for a bit.
Gonna try out Al-Marjoun North after I wake up.
Took a nice nap in the day room for a few hours and then got ready and went for a walk. Went to Al-Marjoun North and ate some sushi. Nothing to get excited about.
Champagne being served is terrible .. Joseph Perrier Rose and a Martini sparkling wine so headed back to Al-Safwa.
The service is great at the lounge .. the WiFi isn’t working in the lounge or the airport so the attendants are proactively going around and connecting people to portable myWiFi devices so we can stay connected.
Only a few days ago they were serving this in AM north... QR are so hit and miss