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QR to and from Bangkok (BKK) - Non Lounge Discussion

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Old Nov 5, 2015, 10:10 am
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Last edit by: Matt4
QR to and from Bangkok

What to expect
A recent trip report for this journey, can be found here:

Photos of the Cabin
You will find photos galore of the J cabin on the A380 and 777 which are some of the aircrafts QR use on the DOH-BKK-DOH route.

You will find photos galore of the F cabin on the A380 here.

Aircraft Layouts
A380: 1-2-1 layout in F and J, 3-4-3 (Lower deck) and 2-4-2 (Upper deck, only accessible for OneWorld status passengers unless the lower deck is full) in Y
787: 1-2-1 layout in J and 3-3-3 in Y
777: 2-2-2 layout in J, 3-3-3 or 3-4-3 (QR834 DOH-BKK-HAN, QR835 HAN-BKK-DOH) in Y
A340-600: 2-2-2 layout in J and 2-4-2 in Y

Which Lounge should I use at BKK?
There are multiple lounges to use in Bangkok, and the best option for you will likely be determined by the time of your flight, and the location of your departure gate.

QR are in the process of opening their own lounge in Bangkok, but as of April 2016, we know very little other than it will be located on Concourse D. Until then, QR recommend J and F passengers use the lounges provided by Thai Airways. These lounges are scattered throughout the airport.

For F passengers, you will get an invitation to use the Thai Airways Royal First Lounge, which is located on Concourse E. It is a small area, but QR no longer have an Agreement to use the larger Thai Airways Royal First Lounge on Concourse D. The small area is roped off, and there is a small menu (no buffet), with a decent drinks selection.

For J passengers, and Y passengers with status (Silver and higher) you will receive an invitation to use the Thai Airways Royal Silk Lounge. These are located on Concourse C, Concourse D, and Concourse E. A map of the lounges can be found here.


OneWorld Emerald or Sapphire card holders or F or J passengers have also access to two lounges situated on or near the 3rd floor, Concourse G: the recently-opened (2015) Cathay Pacific Lounge (04:00 to between 18:30 and 01:00), and the Japan Airlines lounge (05:45-09:55, 18:00-00:40). While the CX and JL lounges are quite close together, they can be a distance from the QR gates - so keep an eye on the time!


Connecting from Thai (TG) domestic
Thai will through check-in your bags and facilitate you as a "CIQ" passenger through an airside transfer at BKK. They will do this even if you are travelling to BKK on a completely separate TG ticket, but you will need to show evidence of the QR flight (ticket number or online check-in receipt). This is based on leaving from Chiang Mai, but should work for other Thai airports.

The process is particularly useful in avoiding security queues landside to airside at BKK, and gets neatly around QR's restrictions on check-in opening times at the airport.

CIQ stands for Customs Immigration and Quarantine: nothing to do with Chiquimula airport in Guatamala


Will I be given pyjamas and an amenity kit? Reports vary, but have a look at this thread before flying to prepare your expectations -

What meals are served? This is dependent on the timing of your flight and class of travel, but 1 or 2 full meals are usually offered by QR. Menus can be found via the QR Dashboard. F menus and Y menus are here.

Will I be offered Fast-Track through Immigration?
- Departure from BKK : you will get a Fast-Track (Premium Lane) voucher if travelling in J or F, or travelling in Y with Silver, Gold or Platinum status.
- Arrival to BKK : if you are traveling in J or F, you will be provided with a Fast-Track voucher upon landing in Bangkok. Hold on to your boarding pass as you deplane, as the brown Fast Track vouchers are sometimes given out at the top of the gate rather than on the plane. If you are traveling in Y with Silver, Gold or Platinum status, you have to request the Fast-Track voucher at the QR agent at the gate.

What time does check-in open? Check in opens 3 hours before your departure time. QR police this quite strictly.
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QR to and from Bangkok (BKK) - Non Lounge Discussion

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Old May 6, 2018, 8:40 am
  #1606  
 
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Originally Posted by Nizar
Whilst i think what you said has merit booking F and getting J is a bit different from say booking 77W hoping for Q suites and getting a 346 or hoping for 788 reserve herringbone 1-2-1 but getting 77W old config 2-2-2, is it not ?

I think if you booked J and received a different type of J then yeah that can happen and bad luck etc but to book F and receive J gives you a much stronger case for a refund etc surely ?
This happened to me last year: F booked out of BKK in the morning & then aircraft changed to a B777. I'd used Qcredits to upgrade & rang Gold CS for help. They said Qcredits couldn't be refunded but offered to change my flight to the evening A380 with F which gave us an extra 12 hours of holiday. Obviously they also swapped the connecting flight out of DOH.

So in the end I was actually a happier bunny than with the original flights. Don't write off QR CS too quickly if you need help, they've usually gone out of their way to help me in the past. That was before the recent enhancements of course.
impeymac is offline  
Old May 7, 2018, 3:22 am
  #1607  
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Join Date: Jun 2003
Location: BKK, CDG, TLS
Programs: QR G, A3 G, EK G, IHG Amb, GHA Black, WOH LT something
Posts: 1,306
Originally Posted by impeymac
This happened to me last year: F booked out of BKK in the morning & then aircraft changed to a B777. I'd used Qcredits to upgrade & rang Gold CS for help. They said Qcredits couldn't be refunded but offered to change my flight to the evening A380 with F which gave us an extra 12 hours of holiday. Obviously they also swapped the connecting flight out of DOH.

So in the end I was actually a happier bunny than with the original flights. Don't write off QR CS too quickly if you need help, they've usually gone out of their way to help me in the past. That was before the recent enhancements of course.
This was last year, not sure how and if this could happen post march now that everything is by email....
synd is offline  
Old May 7, 2018, 4:47 am
  #1608  
 
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Originally Posted by synd
This was last year, not sure how and if this could happen post march now that everything is by email....
As far as I'm aware CS are still using telephones, sometimes to sort out problems.

Always good to try & help isn't it...
impeymac is offline  
Old May 7, 2018, 6:02 am
  #1609  
 
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Originally Posted by impeymac
As far as I'm aware CS are still using telephones, sometimes to sort out problems.

Always good to try & help isn't it...
That was last year, at a time when Qatar Airways used to provide a good service to QRPC members, including solving problems on the phone..

I m afraid this good service is a thing from the past....
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Alfredbali is offline  
Old Sep 8, 2018, 8:38 pm
  #1610  
 
Join Date: Apr 2013
Location: MEL
Programs: QFF, AA, LM, EY
Posts: 762
Guys does QR still reliably fly 388s out of BKK these days ?
With reliably being the key word lol
Nizar is offline  
Old Sep 8, 2018, 9:57 pm
  #1611  
 
Join Date: Aug 2017
Location: CPH-BKK-USM
Programs: QR Plat ( Y-Commuter)
Posts: 64
Originally Posted by Nizar
Guys does QR still reliably fly 388s out of BKK these days ?
With reliably being the key word lol
QR832 on 27th Sep shows up as A380 on seatmap but all Y-seats on upperdeck are blocked. They are for sure prepaired for an aircraftchange..
Flying Bosun is offline  
Old Sep 8, 2018, 10:00 pm
  #1612  
FlyerTalk Evangelist
 
Join Date: Jan 2007
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Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,760
Originally Posted by Nizar
Guys does QR still reliably fly 388s out of BKK these days ?
No.
Traveller999 likes this.
Dr. HFH is offline  
Old Sep 9, 2018, 1:42 am
  #1613  
 
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Originally Posted by Flying Bosun
QR832 on 27th Sep shows up as A380 on seatmap but all Y-seats on upperdeck are blocked. They are for sure prepaired for an aircraftchange..
What's your QRPC membership level? A380 upper deck seats are only reservable by higher status OW members & therefore show as blocked to others. (Using my mobile so can't see your details).
impeymac is offline  
Old Sep 9, 2018, 8:39 am
  #1614  
 
Join Date: Nov 2017
Location: Berlin
Programs: BAEC Gold
Posts: 511
They cxl the A380 completely at the end of october
https://www.routesonline.com/news/38...lights-in-w18/
nilsfr69 is offline  
Old Sep 9, 2018, 9:17 am
  #1615  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
Was on the QR 827 on Thursday. Dreamliner and we left with less than 30 PAX onboard. Three of us in J which was myself, Wife and Daughter. Excellent flight.
Traveller999 and Alfredbali like this.
ExpatSomchai is offline  
Old Sep 9, 2018, 9:53 am
  #1616  
 
Join Date: Nov 2017
Location: Berlin
Programs: BAEC Gold
Posts: 511
As much as i prefer the 787 over the 777, THAT departure time though!
did it once, even champagne didn't wake me up at 5am....
flyvirgin likes this.
nilsfr69 is offline  
Old Sep 10, 2018, 3:29 am
  #1617  
 
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
Originally Posted by nilsfr69
They cxl the A380 completely at the end of october
https://www.routesonline.com/news/38...lights-in-w18/
Thankfully, I'm on it in J this week. Doesn't look very full, and might try and prop up the bar single-handedly (but will probably fail). Not looking forward to the BKK lounge. Might pop in for a couple of champagnes, and then move on to another, more accommodating, lounge.

Don't know if I'll be flying QR next year. Depends on their pricing (and other) policies.
Traveller999 likes this.
Grace B is offline  
Old Sep 10, 2018, 12:02 pm
  #1618  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
Originally Posted by Grace B
Thankfully, I'm on it in J this week. Doesn't look very full, and might try and prop up the bar single-handedly (but will probably fail). Not looking forward to the BKK lounge. Might pop in for a couple of champagnes, and then move on to another, more accommodating, lounge.

Don't know if I'll be flying QR next year. Depends on their pricing (and other) policies.
I thought the BKK lounge was very nice. Good buffet breakfast, attentive staff not sure what people think is bad.
ExpatSomchai is offline  
Old Sep 10, 2018, 8:03 pm
  #1619  
 
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
Originally Posted by ExpatSomchai
I thought the BKK lounge was very nice. Good buffet breakfast, attentive staff not sure what people think is bad.
Maybe they were too attentive, but maybe they have changed. Oops, shouldn't talk about lounges on this thread. Mea Culpa!

I'll let you know if they have changed (via my particular view of the world) when I have visited it again later this week. One can but hope, but I really don't want to be told to sit in the bistro area if just having a small bowl of nuts.
Traveller999 likes this.
Grace B is offline  
Old Sep 11, 2018, 1:59 am
  #1620  
 
Join Date: Jul 2009
Location: Cardiff
Programs: qatar airways platinum
Posts: 733
Originally Posted by Grace B
Maybe they were too attentive, but maybe they have changed. Oops, shouldn't talk about lounges on this thread. Mea Culpa!

I'll let you know if they have changed (via my particular view of the world) when I have visited it again later this week. One can but hope, but I really don't want to be told to sit in the bistro area if just having a small bowl of nuts.
I thought they were more relaxed on my most recent visit.
celtic_warrior is offline  


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