J fare refund
#1
Original Poster

Join Date: Nov 2007
Location: KYE
Posts: 4,153
I tried looking for this without luck; hope someone can answer this:
1- Thinking about booking a seat SYD-SCL in J through the site, but just want to be sure if I had to cancel this last minute will I be refunded back to my cc? or will I only be issued a credit voucher?
2- If the refund can be done, will I have to call CS (and be slapped with the $75 phone fee) or can it be done through the manage booking bit?
Cheers
1- Thinking about booking a seat SYD-SCL in J through the site, but just want to be sure if I had to cancel this last minute will I be refunded back to my cc? or will I only be issued a credit voucher?
2- If the refund can be done, will I have to call CS (and be slapped with the $75 phone fee) or can it be done through the manage booking bit?
Cheers
#2
Moderator, Hilton Honors



Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,446
Assuming you book flexible business class (yes there are some non-refundable business class fares which can only be used as a credit on future flights) it will be refunded to credit card less any cancellation fee. Can take several weeks for the credit to come through.

