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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Qantas | Frequent Flyer (https://www.flyertalk.com/forum/qantas-frequent-flyer-498/)
-   -   Qantas.com - Mistakes/Errors/Issues/Bugs/Features (https://www.flyertalk.com/forum/qantas-frequent-flyer/620870-qantas-com-mistakes-errors-issues-bugs-features.html)

Aus_Mal Aug 3, 2008 2:59 am
Originally Posted by mattm199 (Post 10140836)
One of my bookings briefly showed as being for 01 Jan 1970 the other day. I restrained the urge to call and check, and it returned to the 21st century half an hour later!
Hmmm. 1/1/1970 has quite a bit of relevance in parts of the IT world as a "default" (also known as Epoch) time. A little bit similar to your alarm clock or microwave flashing 00:00 or 12:00 when the power goes out and returns.

I suspect that in the Qantas back-end infrastructure, they had a machine which was quite broken, and they went in and fixed it, which solved your issue.

serfty Aug 3, 2008 4:23 am
There has been note of this issue on AFF for several weeks:

RichardMEL Mar 27, 2009 2:01 am
So all afternoon the QF website won't let me login to my FF account (I actually want to renew my QP membership). Just pops up with an error message every time I put in my details. Anyone else experiencing this?

I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me? :)

Lonely Flyer Mar 27, 2009 2:52 pm
Originally Posted by RichardMEL (Post 11482758)
So all afternoon the QF website won't let me login to my FF account (I actually want to renew my QP membership). Just pops up with an error message every time I put in my details. Anyone else experiencing this?

I know the CC deadline is coming up, but surely this shouldn't be killing that aspect of the website? Or is it just me? :)

CC issue would not have traffic on qantas.com but rather the bank sites or their phone lines.

I am about to make a decision re: my AMEX points. Retain in AMEX or transfer to QFF. Eeny Meeny Miny Mo

og Mar 27, 2009 3:23 pm
Originally Posted by Lonely Flyer (Post 11485896)
I am about to make a decision re: my AMEX points. Retain in AMEX or transfer to QFF. Eeny Meeny Miny Mo
Hello "Rewards Advantage" plat card. All for $250/yr. At least I can still transfer to QF after 31/3.

Lonely Flyer Mar 27, 2009 3:27 pm
Originally Posted by og (Post 11486066)
Hello "Rewards Advantage" plat card. All for $250/yr. At least I can still transfer to QF after 31/3.
Hello AMEX Gold Maximiser card with no annual fee. I think I will keep this card.

Used to get 1.5 points per $ but with QF withdrawing it is now back to 1:1. Also no cap on points.

RichardMEL Mar 28, 2009 4:03 am
Well I still can't login to qantas.com. Bet it's some kind of problem with my account. I will phone on Monday when I can be buggered. Is anyone else having trouble?

Lonely Flyer Mar 28, 2009 3:09 pm
Originally Posted by RichardMEL (Post 11488244)
Well I still can't login to qantas.com. Bet it's some kind of problem with my account. I will phone on Monday when I can be buggered. Is anyone else having trouble?
No!!!

Aus_Mal Apr 1, 2009 4:06 am
Qantas are now allowing you to book Premium Economy fares on the Qantas site from some cities that were previously not showing up on the site as Premium Economy "from" destinations.

Eg - BNE-HKG or BNE-LAX.

Previously you could only select "Economy" or "Business/First" ex Brisbane, whereas the same destination with a start of Sydney had "Economy", "Premium Economy" and "Business/First".

Of course all routes fly through Sydney/Melbourne, except for some Jetstar flights. The JQ ones push you to the Jetstar website to book.

grant32 Jun 6, 2009 5:11 am
Trying to book LHR - MEL in premium economy on qantas.co.uk for outbound in September, inbound in October, with either dates fixed, or flexible date option chosen. It always returns a message saying: "We could not find a fare for the requested itinerary. (# 66002)". If I change it to SYD, fares are returned... Any ideas why this would be happening?

grant32 Jun 7, 2009 5:19 am
Originally Posted by grant32 (Post 11863979)
Trying to book LHR - MEL in premium economy on qantas.co.uk for outbound in September, inbound in October, with either dates fixed, or flexible date option chosen. It always returns a message saying: "We could not find a fare for the requested itinerary. (# 66002)". If I change it to SYD, fares are returned... Any ideas why this would be happening?
For any date in the future, LHR to MEL is returning the same error when trying to book W. If I change it to SYD, only BA flights are offered. Something's up...

Brettmcg Jun 7, 2009 6:44 am
Interesting that the Qantas Booking Agent spits out a 66002 error. There is still plenty of W and T availability throughout SEP and into OCT. Maybe give QF a call and see what is going on.

[KVS Availability Tool 3.4.0/Platinum - Apollo: ITN/US-ARL]
Code:
LHR  London Heathrow UK [EGLL]
MEL  Melbourne Tullamarine VI AU [YMML]
THU  10 Sep 2009

Carrier  Flight From Depart    To  Arrive    A/C  St  Availability
--------- ------ ---- --------- ---- --------- ---- ---- -----------------------------------------------
QF        30    LHR  12:20    MEL  19:55 +1  744  1    J9 C9 D0 I0 W9 T9 Y9 B9 K9 M9 L9 V5 S9 N0 Q9 O9
QF        10    LHR  22:05    MEL  04:45 +2  744  1    R0 F3 A0 J9 C9 D0 I0 W9 T8 Y9 B9 K9 M9 L9 V0 S9 N0 Q9 O9
QF/BA    3346  LHR  21:25    SIN  17:05 +1  744  0    F9 A9 J9 C9 D9 I9 W0 T0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
 -> QF    10    SIN  19:45 +1  MEL  04:45 +2  744  0    R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
QF/BA    320    LHR  21:35    SIN  17:35 +1  777  0    F9 A8 J9 C9 D9 I9 W0 T0 Y9 B9 K9 M9 L9 V9 S0 N0 Q0 O0
 -> QF    10    SIN  19:45 +1  MEL  04:45 +2  744  0    R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
QF        2      LHR  22:15    SYD  05:30 +2  744  1    R0 F8 A8 J9 C9 D9 I2 W9 T9 Y9 B9 K9 M9 L9 V0 S9 N0 Q9 O5
 -> QF    409    SYD  07:00 +2  MEL  08:30 +2  763  0    J9 D9 I0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
QF/BA    3487  LHR  18:35    FRA  21:20    319  0    J9 C9 D9 I0 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9
 -> QF    6      FRA  23:55    SIN  18:00 +1  744  0    J9 C9 D9 I4 Y9 B9 K9 M9 L9 V9 S9 N0 Q0 O0
 -> QF    10    SIN  19:45 +1  MEL  04:45 +2  744  0    R0 F7 A6 J9 C9 D9 I9 W9 T9 Y9 B9 K9 M9 L9 V9 S9 N9 Q9 O9

grant32 Jun 8, 2009 1:22 am
Qantas agent wasn't able to tell me why it isn't working. Checked again just now, same error. And for SYD, still only showing the BA flights.

Aus_Mal Jun 8, 2009 2:49 am
Originally Posted by grant32 (Post 11871603)
Qantas agent wasn't able to tell me why it isn't working. Checked again just now, same error. And for SYD, still only showing the BA flights.
Expedia.co.uk is showing returns in PE for circa 1500 pounds over that sort of date. So I suggest it's just a Qantas IT problem and hopefully will be fixed in a day or so.

grant32 Jun 9, 2009 2:16 am
Originally Posted by Aus_Mal (Post 11871760)
Expedia.co.uk is showing returns in PE for circa 1500 pounds over that sort of date. So I suggest it's just a Qantas IT problem and hopefully will be fixed in a day or so.
Still broken.


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