Qantas website problems?
Feb 7, 2006 | 7:16 pm
#17
Join Date: Jul 2003
Location: Oz
Programs: QF LTG, Velocity FF Platinum, HH Diamond, PC Platinum Ambassador, UA Nothing
Posts: 1,980
Originally Posted by Kiwi Flyer
It was up earlier today. I was in the middle of a booking when it went down 
Feb 9, 2006 | 7:30 pm
#19
Join Date: May 2003
Location: Bloody Queensland
Programs: QF Plat (LTG)
Posts: 154
To qualify my previous post, it's actually an incorrect "default" page.
www.qantas.com.au gets you to a "temporary" page.
www.qantas.com.au/regions/dyn/home/qualifier-region-au gets you to the full site.
www.qantas.com.au gets you to a "temporary" page.
www.qantas.com.au/regions/dyn/home/qualifier-region-au gets you to the full site.
Feb 13, 2006 | 3:42 am
#20
Join Date: Dec 2004
Location: London
Posts: 6,303
And the website has issues again tonight (at least for me).
When doing some International flight/fare searches, I get the following error:
"An error occurred while processing your request.
Reference #<snipped> "
Now that I try again, I can't even get to the homepage.
Hmmm. Oh well. Looks like I have to look elsewhere for my flights!
When doing some International flight/fare searches, I get the following error:
"An error occurred while processing your request.
Reference #<snipped> "
Now that I try again, I can't even get to the homepage.
Hmmm. Oh well. Looks like I have to look elsewhere for my flights!
Feb 13, 2006 | 4:12 pm
#21
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
argggggg
It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page
Really, does QF want me to fly them or not?
It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page
Really, does QF want me to fly them or not?
Feb 13, 2006 | 6:32 pm
#22
Join Date: Jan 2004
Location: Jersey, CI
Posts: 1,102
Originally Posted by Kiwi Flyer
argggggg
It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page
Really, does QF want me to fly them or not?
It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page
Really, does QF want me to fly them or not?
Drew
Feb 18, 2006 | 1:26 am
#23
Join Date: May 2005
Location: AKL SYD LAX
Programs: QF WP (OW Emerald) + LTG
Posts: 514
Here we go again!!
I have been trying to access the website since about 17:00 AEST with little luck. Came back on again around 18:00 but didn't last. Must be a pretty major outage! 
Feb 18, 2006 | 1:52 am
#24
Join Date: May 2005
Location: AKL SYD LAX
Programs: QF WP (OW Emerald) + LTG
Posts: 514
Temporary site up - with errors!
"qantas.com is currently unavailable. We apologise for any inconvenience.
This is a temporary page that enables you to access key functionality.
Flight Search
From Australian cities only. To book from another country, change your region above."
That said, the drop-down lists of the cities don't work!
Poor guys are in all sorts of trouble!!
This is a temporary page that enables you to access key functionality.
Flight Search
From Australian cities only. To book from another country, change your region above."
That said, the drop-down lists of the cities don't work!
Poor guys are in all sorts of trouble!!
Feb 18, 2006 | 2:44 am
#25
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
Earlier in the day, the timetable had been inaccessible. I got a 404 error page, which is pretty poor for such an important function on a major airline website. There seems to be too much tinkering with the website without proper testing.
Feb 18, 2006 | 2:51 am
#26
Join Date: Dec 2004
Location: London
Posts: 6,303
Yeah the site has been a bit borked today. Either not responding, the placeholder page or fully loading but features not working.
Something for the new CIO of Qantas to deal with. It's his first day on Monday, so I am sure he will be fully appraised of the situation and hopefully do something to fix it up.
http://www.zdnet.com.au/news/busines...9238633,00.htm
"Qantas has announced its new chief information officer (CIO), with current head of IT business services John Willett to take over the reins from Fiona Balfour, who is departing for the CIO role at Telstra."
Something for the new CIO of Qantas to deal with. It's his first day on Monday, so I am sure he will be fully appraised of the situation and hopefully do something to fix it up.
http://www.zdnet.com.au/news/busines...9238633,00.htm
"Qantas has announced its new chief information officer (CIO), with current head of IT business services John Willett to take over the reins from Fiona Balfour, who is departing for the CIO role at Telstra."
Working perfectly for me at the moment - including that errant timetable page.
Feb 20, 2006 | 5:56 am
#29
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Been working for me all morning.....
Maybe some DNS entries have been tinkered with and depending on your ISP, the respective entries have not yet been updated. Remember you generally wait 24-72 hours for everything to ripple across the world (even though in reality it will take less).
Maybe some DNS entries have been tinkered with and depending on your ISP, the respective entries have not yet been updated. Remember you generally wait 24-72 hours for everything to ripple across the world (even though in reality it will take less).
