FLounge Concierge Experience
Sep 22, 2010 | 9:15 pm
#1
Original Poster
Join Date: Oct 2007
Posts: 57
FLounge Concierge Experience
Hi Everyone,
I will be flying MEL-HKG in F next week. I will then be connecting on CX through to Taipei.
I was wondering whether anyone had experience with the concierge service in the FLounges, particularly with making restaurant reservations.
There is a restuarant in Taipei that I would like to try, and haven't had any luck ringing them myself. I was thinking maybe the concierge may have more luck.
Cheers.
I will be flying MEL-HKG in F next week. I will then be connecting on CX through to Taipei.
I was wondering whether anyone had experience with the concierge service in the FLounges, particularly with making restaurant reservations.
There is a restuarant in Taipei that I would like to try, and haven't had any luck ringing them myself. I was thinking maybe the concierge may have more luck.
Cheers.
Sep 22, 2010 | 11:26 pm
#2
Suspended
Join Date: Jan 2010
Posts: 1,335
I think you may have more luck finding someone who speaks Mandarin - I doubt the QF concierge does. Either wait til you get to HKG and ask one of the agents in The Wing (though it's predominantly Cantonese which is spoken here) or call ahead to your hotel in TPE and ask for their help. Enjoy your flights.
Sep 23, 2010 | 8:08 am
#3
Join Date: Jul 2006
Location: Melbourne, Australia
Programs: QF Platinum & Lifetime Gold
Posts: 1,342
Hi Everyone,
I will be flying MEL-HKG in F next week. I will then be connecting on CX through to Taipei.
I was wondering whether anyone had experience with the concierge service in the FLounges, particularly with making restaurant reservations.
There is a restuarant in Taipei that I would like to try, and haven't had any luck ringing them myself. I was thinking maybe the concierge may have more luck.
Cheers.
I will be flying MEL-HKG in F next week. I will then be connecting on CX through to Taipei.
I was wondering whether anyone had experience with the concierge service in the FLounges, particularly with making restaurant reservations.
There is a restuarant in Taipei that I would like to try, and haven't had any luck ringing them myself. I was thinking maybe the concierge may have more luck.
Cheers.
The QF uses Sofitel Concierge Services to provide concierge assisstance at the MEL & SYD F lounges. I recall QF saying that they used Sofitel for this service due to their "global reach".
With this in mind, the language issue should not be a problem, as Sofitel will no doubt send your request to be dealt with by someone in the region.
Sep 23, 2010 | 1:14 pm
#4
Suspended
Join Date: Jan 2010
Posts: 1,335
The QF uses Sofitel Concierge Services to provide concierge assisstance at the MEL & SYD F lounges. I recall QF saying that they used Sofitel for this service due to their "global reach".
With this in mind, the language issue should not be a problem, as Sofitel will no doubt send your request to be dealt with by someone in the region.
With this in mind, the language issue should not be a problem, as Sofitel will no doubt send your request to be dealt with by someone in the region.
Sep 23, 2010 | 10:00 pm
#5
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
Booking through your hotel in TPE is generally the best way. Another alternative is the concierge service provided by some credit cards, they tend to be excellent at this and better than hotel/airline concierges (perhaps being in a call-centre gives some resources as well as high volume of potential business).