Kudos to TSA in IND
#1
Original Poster

Join Date: Jan 2004
Location: IND
Programs: AS MVP100k,HH Diamond
Posts: 597
Kudos to TSA in IND
I'll summarize the experience, but traveling with a family, using the dedicated family lanes at IND was a fantastic experience. I was surprised to see friendly TSA agents manning 4 out of 7 lanes at 9:00 AM on a Saturday morning.
The family lane experience was surprisingly good! They were helpful in loading the bins on a cart and taking them to be scanned for us at the checkpoint, and were especially accommodating us in wrangling our 8-month old and his stroller.
Unfortunately, SAN and LAX offered less than desirable experiences on the return flights.
http://ifistepononemorelego.blogspot.com
The family lane experience was surprisingly good! They were helpful in loading the bins on a cart and taking them to be scanned for us at the checkpoint, and were especially accommodating us in wrangling our 8-month old and his stroller.
Unfortunately, SAN and LAX offered less than desirable experiences on the return flights.
http://ifistepononemorelego.blogspot.com
#5




Join Date: Jul 2007
Location: Sydney (for now), GVA (only in my memories)
Programs: QF Lifetime Silver (big whoop)
Posts: 9,324


The OP said that the 8-month-old child was allowed through.
Oh, you meant the other kind of terrorist!