I'll summarize the experience, but traveling with a family, using the dedicated family lanes at IND was a fantastic experience. I was surprised to see friendly TSA agents manning 4 out of 7 lanes at 9:00 AM on a Saturday morning.
The family lane experience was surprisingly good! They were helpful in loading the bins on a cart and taking them to be scanned for us at the checkpoint, and were especially accommodating us in wrangling our 8-month old and his stroller.
Unfortunately, SAN and LAX offered less than desirable experiences on the return flights.
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