The TSA blows it again!
Sep 29, 2006 | 5:00 pm
#16
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Originally Posted by otacon72
Remeber Richard Reid? You're saying the TSA is the enemy?
2. If Richard Reid had the shoes fit with explosives by a half-decent street corner cobler, the TSA wouldn't catch them. X-Ray machines don't catch explosives (if they are shaped identically in both shoes, so the shoes look the same in the x-ray).
Sep 29, 2006 | 5:05 pm
#17
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Originally Posted by otacon72
Actually just a whiner that likes to hear himself talk. What's that saying, something like, walk a mile in someone's shoes before you pass judgement on them. I'd like to see anyone who's whining about the TSA try an do their jobs for one day....forget one day...try an hour. To talk about Videopaul's soap opera of a story would take all night but I will touch on a few things.
1) Everything they had on Sept 11th was legal for them to carry on the plane.
2) The person who wrote that was the idiot, not Kip Hawley
The TSA is so damned busy making sure we take off our shoes and saving us from a bottled death sentence 16.9 ounces at a time that they forget to make a big deal out of actual weapons in the checkpoint.
Did you sleep through all the arrests becasue people were planning on bringing liquid explosives on airplanes in Europe? Remeber Richard Reid? You're saying the TSA is the enemy? I really wish I would've ran into you when I worked for the TSA. So tired of people slamming the screeners. Could you do your job when the way you do it changes daily, sometimes hourly? Come down off the high horse and join the rest of us. I have better things to do tonight...say what you want about me and what I said. 90% of the whiners in here just like to hear themselves talk.
1) Everything they had on Sept 11th was legal for them to carry on the plane.
2) The person who wrote that was the idiot, not Kip Hawley
The TSA is so damned busy making sure we take off our shoes and saving us from a bottled death sentence 16.9 ounces at a time that they forget to make a big deal out of actual weapons in the checkpoint.
Did you sleep through all the arrests becasue people were planning on bringing liquid explosives on airplanes in Europe? Remeber Richard Reid? You're saying the TSA is the enemy? I really wish I would've ran into you when I worked for the TSA. So tired of people slamming the screeners. Could you do your job when the way you do it changes daily, sometimes hourly? Come down off the high horse and join the rest of us. I have better things to do tonight...say what you want about me and what I said. 90% of the whiners in here just like to hear themselves talk.
Sep 29, 2006 | 8:28 pm
#19
Join Date: Nov 2000
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Originally Posted by hoyateach
If I may offer a correction, it is (I believe) better known as "Security Theater," not "Kabuki Security."
http://en.wikipedia.org/wiki/Security_theater
http://en.wikipedia.org/wiki/Security_theater
Sep 30, 2006 | 10:18 am
#20
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Originally Posted by FWAAA
Exactly. This bears repeating over and over and over again.
The FAA's rules at the time (right or wrong) permitted knives with blades of four inches or less. Pocketknives, exacto knives, boxcutters, etc. WERE PERMITTED ITEMS and no US airlines (AFAIK) prohibited them.
The FAA's rules at the time (right or wrong) permitted knives with blades of four inches or less. Pocketknives, exacto knives, boxcutters, etc. WERE PERMITTED ITEMS and no US airlines (AFAIK) prohibited them.
Jul 29, 2007 | 10:19 am
#21
Join Date: Aug 2004
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Posts: 400
OTACON72,
Given your responses here and in other threads, I must say that I am glad that you are no longer employed with TSA. If your attitude here is any resemblence to your attitude at work during your TSA tenure, something tells me that you were either terminated or quit in lieu of being terminated. I could not tolerate this type of behavior at my airport. If you left for greener pastures, you have my best wishes.
You fail to understand that the folks on this forum are only a fraction of a percent of the total traveling public. With every job, there will be those who will complain about the process. In many threads that I have read, their complaints are valid...extremely valid. Other complaints have you asking, "What the ----?"
Rather than talking back to them and calling them a bunch of whiners, use what they are saying. I frequent this board and occasionally post when appropriate. A lot of what's said here I use in my briefings with my TSA staff. I can get useful information as far as customer service and the points of view from a passenger's perspective.
I've heard so many folks use the phrase, "Well, I was polite until they gave me crap, so I gave it back." That is such the wrong way to address it. 99.99% of the time, the flyers are complaining about the system and not the screener. Most of the time when the flyers here are complaining about the screener, the complaint is valid because of the "I'll just give it back" mentality. In this line of work, you must have a thick skin, because regardless of how well you do your job, someone will complain. You have to be able to let it bounce off of you. Giving the argument back to the passenger only does one thing, you let the passenger win. If he/she gets under your skin, you lost.
I am a current TSA employee, and am proud to say so. Sometimes, I question the relevance of the processes that we must follow, but I do follow them. I also know that passengers don't agree with them, which means they'll complain. When I've had enough, I won't fire back at them. I'll simply leave the TSA, since I am no longer able to perform my job at the level TSA expects from me.
Given your responses here and in other threads, I must say that I am glad that you are no longer employed with TSA. If your attitude here is any resemblence to your attitude at work during your TSA tenure, something tells me that you were either terminated or quit in lieu of being terminated. I could not tolerate this type of behavior at my airport. If you left for greener pastures, you have my best wishes.
You fail to understand that the folks on this forum are only a fraction of a percent of the total traveling public. With every job, there will be those who will complain about the process. In many threads that I have read, their complaints are valid...extremely valid. Other complaints have you asking, "What the ----?"
Rather than talking back to them and calling them a bunch of whiners, use what they are saying. I frequent this board and occasionally post when appropriate. A lot of what's said here I use in my briefings with my TSA staff. I can get useful information as far as customer service and the points of view from a passenger's perspective.
I've heard so many folks use the phrase, "Well, I was polite until they gave me crap, so I gave it back." That is such the wrong way to address it. 99.99% of the time, the flyers are complaining about the system and not the screener. Most of the time when the flyers here are complaining about the screener, the complaint is valid because of the "I'll just give it back" mentality. In this line of work, you must have a thick skin, because regardless of how well you do your job, someone will complain. You have to be able to let it bounce off of you. Giving the argument back to the passenger only does one thing, you let the passenger win. If he/she gets under your skin, you lost.
I am a current TSA employee, and am proud to say so. Sometimes, I question the relevance of the processes that we must follow, but I do follow them. I also know that passengers don't agree with them, which means they'll complain. When I've had enough, I won't fire back at them. I'll simply leave the TSA, since I am no longer able to perform my job at the level TSA expects from me.
Jul 29, 2007 | 2:22 pm
#22
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OTACON72,
Given your responses here and in other threads, I must say that I am glad that you are no longer employed with TSA. If your attitude here is any resemblence to your attitude at work during your TSA tenure, something tells me that you were either terminated or quit in lieu of being terminated. I could not tolerate this type of behavior at my airport. If you left for greener pastures, you have my best wishes.
You fail to understand that the folks on this forum are only a fraction of a percent of the total traveling public. With every job, there will be those who will complain about the process. In many threads that I have read, their complaints are valid...extremely valid. Other complaints have you asking, "What the ----?"
Rather than talking back to them and calling them a bunch of whiners, use what they are saying. I frequent this board and occasionally post when appropriate. A lot of what's said here I use in my briefings with my TSA staff. I can get useful information as far as customer service and the points of view from a passenger's perspective.
I've heard so many folks use the phrase, "Well, I was polite until they gave me crap, so I gave it back." That is such the wrong way to address it. 99.99% of the time, the flyers are complaining about the system and not the screener. Most of the time when the flyers here are complaining about the screener, the complaint is valid because of the "I'll just give it back" mentality. In this line of work, you must have a thick skin, because regardless of how well you do your job, someone will complain. You have to be able to let it bounce off of you. Giving the argument back to the passenger only does one thing, you let the passenger win. If he/she gets under your skin, you lost.
I am a current TSA employee, and am proud to say so. Sometimes, I question the relevance of the processes that we must follow, but I do follow them. I also know that passengers don't agree with them, which means they'll complain. When I've had enough, I won't fire back at them. I'll simply leave the TSA, since I am no longer able to perform my job at the level TSA expects from me.
Given your responses here and in other threads, I must say that I am glad that you are no longer employed with TSA. If your attitude here is any resemblence to your attitude at work during your TSA tenure, something tells me that you were either terminated or quit in lieu of being terminated. I could not tolerate this type of behavior at my airport. If you left for greener pastures, you have my best wishes.
You fail to understand that the folks on this forum are only a fraction of a percent of the total traveling public. With every job, there will be those who will complain about the process. In many threads that I have read, their complaints are valid...extremely valid. Other complaints have you asking, "What the ----?"
Rather than talking back to them and calling them a bunch of whiners, use what they are saying. I frequent this board and occasionally post when appropriate. A lot of what's said here I use in my briefings with my TSA staff. I can get useful information as far as customer service and the points of view from a passenger's perspective.
I've heard so many folks use the phrase, "Well, I was polite until they gave me crap, so I gave it back." That is such the wrong way to address it. 99.99% of the time, the flyers are complaining about the system and not the screener. Most of the time when the flyers here are complaining about the screener, the complaint is valid because of the "I'll just give it back" mentality. In this line of work, you must have a thick skin, because regardless of how well you do your job, someone will complain. You have to be able to let it bounce off of you. Giving the argument back to the passenger only does one thing, you let the passenger win. If he/she gets under your skin, you lost.
I am a current TSA employee, and am proud to say so. Sometimes, I question the relevance of the processes that we must follow, but I do follow them. I also know that passengers don't agree with them, which means they'll complain. When I've had enough, I won't fire back at them. I'll simply leave the TSA, since I am no longer able to perform my job at the level TSA expects from me.
you couldn't have said it better and i think the overall key to what you said is that the flyers are complaining about the system and not the screener. it is a system that is dysfunctional and with that, there is a trickle down effect which unfortunately affects the indivudals involved (both good and bad as there are some who can adapt to a bad sitution and make it better and those that just make a bad situation worse). kudos again to you for a post that was as simple as it could be and gets right to the point. ^^
Jul 29, 2007 | 2:38 pm
#23
Join Date: Apr 2007
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I had an odd experience this past week: At MCO (Ted flight to IAD) TSA setup a folding table and stationed 4 TSA agents at the gate to do random bag checks. I haven't seen anything like that since the ban of all liquids on carryons last year.
What gives? None of my other flights last week had this.
What gives? None of my other flights last week had this.
Jul 29, 2007 | 9:03 pm
#24
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outstanding post ^^^^^^^^
you couldn't have said it better and i think the overall key to what you said is that the flyers are complaining about the system and not the screener. it is a system that is dysfunctional and with that, there is a trickle down effect which unfortunately affects the indivudals involved (both good and bad as there are some who can adapt to a bad sitution and make it better and those that just make a bad situation worse). kudos again to you for a post that was as simple as it could be and gets right to the point. ^^
you couldn't have said it better and i think the overall key to what you said is that the flyers are complaining about the system and not the screener. it is a system that is dysfunctional and with that, there is a trickle down effect which unfortunately affects the indivudals involved (both good and bad as there are some who can adapt to a bad sitution and make it better and those that just make a bad situation worse). kudos again to you for a post that was as simple as it could be and gets right to the point. ^^
When I go thru a checkpoint, I want to go thru with as little hassle as possible. In the shoe carnival days, I would hold them to the SOP even if it meant a secondary (for which a complaint was promptly filed). I don't go looking for a fight, but I won't tolerate attitude either.
Super
Jul 29, 2007 | 11:41 pm
#26
Join Date: Jul 2007
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Had an interesting experience flying in Europe: All of a sudden the securit-ygates started screening shoes in the airport I was flying from. This was on a domestic flight in Norway, a nation not normally connected to acts of terror. When it's my turn at the security-gate, the guard asks me to lift my right foot. I do so and he waves the magic wand around it. It goes beeeep. He looks at me, I look at him and say "No way! Try the other shoe!" I lift my left foot, he waves the wand with no resulting sound and waves me right through.
On the one hand, I'm happy at the display of common sense from the man. On the other, what if there were a weapon, or weaponisable item, concealed in my right shoe? It's a fine line to thread, and I tip my hat to those security-agents who are able to walk the line on a daily basis without getting stuck in a rule-loop. Guess it also helps that no one in Norway would take him, his employer or the airport to court if the worst were to happen ;-)
On the one hand, I'm happy at the display of common sense from the man. On the other, what if there were a weapon, or weaponisable item, concealed in my right shoe? It's a fine line to thread, and I tip my hat to those security-agents who are able to walk the line on a daily basis without getting stuck in a rule-loop. Guess it also helps that no one in Norway would take him, his employer or the airport to court if the worst were to happen ;-)