Gate checking procedure
Mar 31, 2006 | 1:04 pm
#1
Original Poster
Join Date: Mar 2006
Location: DEN/PDX/SFO
Posts: 168
Gate checking procedure
Hi there,
I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.
I've carried bags of this size through security and then gate checked them several dozen times on Alaska Airlines. Sometimes the ID-checker gives me some static but this is fairly rare.
What are the policies regarding this situation?
Thanks in advance!
I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.
I've carried bags of this size through security and then gate checked them several dozen times on Alaska Airlines. Sometimes the ID-checker gives me some static but this is fairly rare.
What are the policies regarding this situation?
Thanks in advance!
Mar 31, 2006 | 4:51 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
Originally Posted by DuckDuckSwan
Hi there,
I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.
I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.
Mar 31, 2006 | 5:56 pm
#3
Original Poster
Join Date: Mar 2006
Location: DEN/PDX/SFO
Posts: 168
...and usually the Quizno's employee at least pretends to be courteous!
So the question then becomes-- what does one say to an ID-checker who incorrectly insists that a certain piece of luggage is "too big to go through"?
The whole "I've done this dozens of times" approach didn't work...
So the question then becomes-- what does one say to an ID-checker who incorrectly insists that a certain piece of luggage is "too big to go through"?
The whole "I've done this dozens of times" approach didn't work...
Mar 31, 2006 | 6:53 pm
#6
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
Originally Posted by DuckDuckSwan
...and usually the Quizno's employee at least pretends to be courteous!
So the question then becomes-- what does one say to an ID-checker who incorrectly insists that a certain piece of luggage is "too big to go through"?
The whole "I've done this dozens of times" approach didn't work...
So the question then becomes-- what does one say to an ID-checker who incorrectly insists that a certain piece of luggage is "too big to go through"?
The whole "I've done this dozens of times" approach didn't work...
Apr 4, 2006 | 3:00 am
#8
Join Date: Jan 2006
Posts: 131
Traveled through security at SFO last Thanksgiving. The gentleman in front of me had two smaller bags and a garmet bag. The ID checker physically placed herself as a barrier between the passenger and the line, with no room to go around her. He was forced to return to the counter to check one of the bags. How does one circumvent the "request" in this situation?
Apr 4, 2006 | 8:55 am
#9
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
Originally Posted by Lumpy
Au contraire, O2. Can and WILL see to it that you get 'additional attention' or SSSS.