Hi there,

I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.

I've carried bags of this size through security and then gate checked them several dozen times on Alaska Airlines. Sometimes the ID-checker gives me some static but this is fairly rare.

What are the policies regarding this situation?

Thanks in advance!