Gate checking procedure
 

Hi there,

I dropped my friend off at Denver International this morning and walked with her to the security checkpoint. As she was flying in first (on Alaska Airlines), she was eligible to use the express line. The Air Serve (sp?) employee (nasty and rude) indicated to my friend that her bag (about 24 inches tall) was too large and must be checked. My friend explained that she was planning to gate check her bag but the employee refused to let it through.

I've carried bags of this size through security and then gate checked them several dozen times on Alaska Airlines. Sometimes the ID-checker gives me some static but this is fairly rare.

What are the policies regarding this situation?

Thanks in advance!

ID checkers have as much power to enforce baggage as much as the Quizno's guy in Concourse B does to enforce which lavatory you use in the aircraft.

...and usually the Quizno's employee at least pretends to be courteous!

So the question then becomes-- what does one say to an ID-checker who incorrectly insists that a certain piece of luggage is "too big to go through"?

The whole "I've done this dozens of times" approach didn't work...

:)

Security has no freaking right to tell pax what to do ... :mad:

You really consider those Revenue Protection Agents (ID checkers) security?

I would just say "thank you" and move on. What are they gonna do, report you to the TSA or LEO? TSA doesn't care, ditto for the LEO.

Au contraire, O2. Can and WILL see to it that you get 'additional attention' or SSSS.

Traveled through security at SFO last Thanksgiving. The gentleman in front of me had two smaller bags and a garmet bag. The ID checker physically placed herself as a barrier between the passenger and the line, with no room to go around her. He was forced to return to the counter to check one of the bags. How does one circumvent the "request" in this situation?

About six months ago, someone at DEN looked at my TravelPro rollaboard and said it was too big. I asked them what the rule was. She said 36 square inches. I told her she was wrong, and that she should find out what it really is. I just walked on.

...bet she's still following you, trying to think of a better punishment than SSSS. Foolish woman.