From CNN: "Is aviation security mostly for show?"
Dec 30, 2009 | 3:18 pm
#1
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From CNN: "Is aviation security mostly for show?"
Dec 30, 2009 | 3:30 pm
#2
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IMHO, yes, pretty much so. Continued failed red team tests. Cargo not screened as Congress mandated. Ineffective screening procedures. Failure to secure baggage after screening. Rude staff. Incompetant staff.
Dec 30, 2009 | 3:48 pm
#5
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6) Body scanners are likely to be much more widely used and deployed in U.S. airports. The list of people who receive special security screening is likely to be increased somewhat but not dramatically, because that would slow down travelers and dilute the attention to the highest-risk cases. “If you’re watching everybody, you’re watching nobody,” an official said.
Read more: http://www.politico.com/news/stories...#ixzz0bDSeTYLx
Read more: http://www.politico.com/news/stories...#ixzz0bDSeTYLx
Last edited by iquitos; Dec 30, 2009 at 4:05 pm
Dec 30, 2009 | 9:44 pm
#6
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What does a terrorist look like?
White
Black
Middle Eastern
American
Nigerian
Asian
Male
Female
Young
Old
Short
Tall
Skinny
Fat
I can go on and on and on...
Dec 30, 2009 | 9:47 pm
#7
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Dec 30, 2009 | 9:50 pm
#8
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Dec 30, 2009 | 9:53 pm
#9
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So what happened to that "Engage" training where you were supposed to learn how to be customer friendly instead of antagonistic?
Dec 30, 2009 | 10:00 pm
#10
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And at Amtrak.
Haven't seen them at rent-a-car facilities yet. But then again, your smugness goes faster than any car available.
Dec 30, 2009 | 10:05 pm
#11
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Kind of a long drive to Hawaii without a road. Alaska would take a lot more time and I get seasick. And to get to use a decent train service, I'd have to cross the Atlantic Ocean.
So what happened to that "Engage" training where you were supposed to learn how to be customer friendly instead of antagonistic?
So what happened to that "Engage" training where you were supposed to learn how to be customer friendly instead of antagonistic?
And it doesn't have to be "customer service", it can be "respect" and respect is a two way street...
With the way we are attacked on here, why ask about being antagonistic?
Dec 30, 2009 | 10:16 pm
#12
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Of course you don't. That's why the TSA issues customer service guidelines (pdf file), but you likely threw that away.
And to prove that TSA doesn't have any customers, they hire a Customer Support & Quality Improvement Manager.
You EARN respect, you don't purchase it, like the TSA tries to do.
Because you consistently are smug in this forum, talking about go take a bus or a train, when your agency regularly does its PR thing by making its miserable presence known by ambushing passengers on trains and buses.
And to prove that TSA doesn't have any customers, they hire a Customer Support & Quality Improvement Manager.
Because you consistently are smug in this forum, talking about go take a bus or a train, when your agency regularly does its PR thing by making its miserable presence known by ambushing passengers on trains and buses.
Dec 30, 2009 | 10:38 pm
#13
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In the interaction between a TSO and a passenger at a checkpoint, the TSO has far more power than the passenger does. Consequently, the TSO bears far greater responsibility for being respectful in that interaction.
As AirlineBrat53 said ... isn't that what "Engage!" was supposed to be about?
Dec 30, 2009 | 10:44 pm
#14
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I do drive for round trips less than 1000 miles. The ONLY reason I fly is because of business and if TSA makes it too difficult, may find other employment. You might want to see what TSA has done to color my attitude though.
Dec 30, 2009 | 11:07 pm
#15
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