Originally Posted by
whatsinyourbag
If it is such ineffective screening with rude and incompetant staff, why do you utilize air travel instead of driving, or taking the bus or train?

Kind of a long drive to Hawaii without a road. Alaska would take a lot more time and I get seasick. And to get to use a decent train service, I'd have to cross the Atlantic Ocean.
So what happened to that "Engage" training where you were supposed to learn how to be customer friendly instead of antagonistic?