MeliaRewards [formerly Sol Melia MAS] program
Mar 15, 2017, 4:05 am
#151
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Mar 21, 2017, 3:52 pm
#153
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
Birthday promos and Upgrades during online check-in
Yeah, sadly 2-4-1 birthday promos are long gone. Now Platinum members are offered a choice of 20% off voucher or 2 free visits to any lounge via Priority Pass. That's the choice I got a few weeks ago.
Regarding upgrade voucher - I used to get them when I was Gold and I was also struggling to use them online. they almost always not available. But the reality is different, so I think this is something to do with the property and IT system. The only hotel when I was offered an upgrade during online check-in was Gran Melia Palacio de Isora.
Regarding upgrade voucher - I used to get them when I was Gold and I was also struggling to use them online. they almost always not available. But the reality is different, so I think this is something to do with the property and IT system. The only hotel when I was offered an upgrade during online check-in was Gran Melia Palacio de Isora.
Apr 6, 2017, 7:05 am
#154
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
OK, the 2017 Birthday offers (for Gold at least) are:
Or for those who prefer images...
Birthday gift voucher
We want to celebrate it with you. Choose your gift from the options below
Upgrade
You now have an upgrade to a room of a higher category for your next stay at one of our hotels.
This upgrade will only be applied when you check in online.
20% discount
From the date of your birthday, you have 3 months to make your booking and 6 months to travel.
We want to celebrate it with you. Choose your gift from the options below
Upgrade
You now have an upgrade to a room of a higher category for your next stay at one of our hotels.
This upgrade will only be applied when you check in online.
20% discount
From the date of your birthday, you have 3 months to make your booking and 6 months to travel.
Apr 8, 2017, 1:15 am
#155
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
A specific question: which one to choose? Meliá Habana or Meliá Cohiba? And any recommendation on the room types, Level worthwhile?
Apr 8, 2017, 10:06 am
#156
Join Date: Nov 2016
Posts: 184
I'm just looking at my birthday offers now. My next stay will only be a one night so I'd rather use the upgrade for a future, longer stay.
I take these terms and conditions to mean that the upgrade can ONLY be used for your NEXT stay, which is a shame. What do you think? Can it be used for next stay only?
"Birthday present vouchers cannot be applied once the online check-in process has been completed. They can be used for your next stay.
Cannot be used in conjunction with other promotions.
The upgrade will be made according to availability in the category immediately above the room booked, excluding the Presidential Suite."
I take these terms and conditions to mean that the upgrade can ONLY be used for your NEXT stay, which is a shame. What do you think? Can it be used for next stay only?
"Birthday present vouchers cannot be applied once the online check-in process has been completed. They can be used for your next stay.
Cannot be used in conjunction with other promotions.
The upgrade will be made according to availability in the category immediately above the room booked, excluding the Presidential Suite."
Apr 8, 2017, 10:19 am
#157
Join Date: Nov 2016
Posts: 184
Much nicer pool with a bar and better food options, nicer rooms. I really enjoyed the pool, had some great poolside pizza and Mojitos, got loads of spectacular photos, but the Cohiba pool was full of noisy children, and didn't even deserve the single photo I took.
The Cohiba felt dingy by comparison. (I stayed Christmas 2015).
Restaurants food and service was very poor in both. Much better off eating in town.
The Level is not a big deal for what you get in the lounge, but the rooms were nice. First time I've had a full-size bottle of rum left as part of the turndown service! - https://goo.gl/RwZ9lS
Level lounge breakfast was OK.
Pool - https://goo.gl/GK96AF
Level room - https://goo.gl/3tQ3wD
Level Lounge - https://goo.gl/nyG7bh
For comparison
Level room at the Cohiba - https://goo.gl/yVo2kK
Last edited by todderz; Apr 8, 2017 at 10:28 am
Apr 10, 2017, 10:12 pm
#158
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
Habana.
Much nicer pool with a bar and better food options, nicer rooms. I really enjoyed the pool, had some great poolside pizza and Mojitos, got loads of spectacular photos, but the Cohiba pool was full of noisy children, and didn't even deserve the single photo I took.
The Cohiba felt dingy by comparison. (I stayed Christmas 2015).
Restaurants food and service was very poor in both. Much better off eating in town.
The Level is not a big deal for what you get in the lounge, but the rooms were nice. First time I've had a full-size bottle of rum left as part of the turndown service! - https://goo.gl/RwZ9lS
Level lounge breakfast was OK.
Pool - https://goo.gl/GK96AF
Level room - https://goo.gl/3tQ3wD
Level Lounge - https://goo.gl/nyG7bh
For comparison
Level room at the Cohiba - https://goo.gl/yVo2kK
Much nicer pool with a bar and better food options, nicer rooms. I really enjoyed the pool, had some great poolside pizza and Mojitos, got loads of spectacular photos, but the Cohiba pool was full of noisy children, and didn't even deserve the single photo I took.
The Cohiba felt dingy by comparison. (I stayed Christmas 2015).
Restaurants food and service was very poor in both. Much better off eating in town.
The Level is not a big deal for what you get in the lounge, but the rooms were nice. First time I've had a full-size bottle of rum left as part of the turndown service! - https://goo.gl/RwZ9lS
Level lounge breakfast was OK.
Pool - https://goo.gl/GK96AF
Level room - https://goo.gl/3tQ3wD
Level Lounge - https://goo.gl/nyG7bh
For comparison
Level room at the Cohiba - https://goo.gl/yVo2kK
Apr 22, 2017, 5:36 pm
#159
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 608
Nearly all chains will give points on bookings via TA's but next to none will on bookings with OTA's.
Seems some Corporate TA's are starting to go through OTA's for hotel booking though
Apr 25, 2017, 3:24 pm
#160
Join Date: Nov 2016
Location: Berlin, TXL
Programs: OW Emerald, *A gold, Skyteam elite plus, Hilton gold, SPG gold
Posts: 339
Apr 25, 2017, 3:27 pm
#161
Join Date: Nov 2016
Location: Berlin, TXL
Programs: OW Emerald, *A gold, Skyteam elite plus, Hilton gold, SPG gold
Posts: 339
Interesting. Would you mind sharing who your corporate travel agent is? May be through private mail. We had two different corporate travel agents over the last years and neither one was eligible ... At least the current one is a major global player ... Hilton always referred to the section in their Terms excluding stays booked through "third party websites".
Jun 1, 2017, 1:15 pm
#162
Join Date: Aug 2010
Location: uk
Programs: hertz gold #1
Posts: 306
melia rewards - reliable contact?
i hope this is the right section for hotel rewards
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
Jun 9, 2017, 2:00 am
#163
Join Date: May 2014
Posts: 17
i hope this is the right section for hotel rewards
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
then click customer service
Jul 4, 2017, 9:35 am
#164
Join Date: Dec 2013
Location: Barcelona, London, Moscow
Programs: Melia Planium, IB+, BAEC
Posts: 157
Contact with Melia Rewards
i hope this is the right section for hotel rewards
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
i joined melia rewards a while back and have amassed a few points , i need to speak with someone over a issue
every email ive tried has been ignored , same with twitter and facebook , i called on the phone twice and get a foreign worker that cant understand me
anyone got a contact where i can get stuff resolved first time
I suggest call Melia Rewards CS - they have English-speaking one as well.
The number to call from Spain: 900 144 444
Number to call from any other country: +34 91 276 47 40
I hope they will be able to resolve your issue! In my experience, they've been very professional and attentive.