Hong Kong Airlines - feedback?
Dec 31, 2019, 12:59 am
#106
Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
I think the end is here for the LAX flight. Jan 10th flight was canceled. Automatically rebooked for Jan 8th but they omitted the BKK-HKG leg. Going to be a mess figuring this out.
My guess is Jan 8th is the final day for the LAX flight.
Any ideas on what I can do? Leaving 2 days earlier is unacceptable.
My guess is Jan 8th is the final day for the LAX flight.
Any ideas on what I can do? Leaving 2 days earlier is unacceptable.
Dec 31, 2019, 4:07 am
#107
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
I think the end is here for the LAX flight. Jan 10th flight was canceled. Automatically rebooked for Jan 8th but they omitted the BKK-HKG leg. Going to be a mess figuring this out.
My guess is Jan 8th is the final day for the LAX flight.
Any ideas on what I can do? Leaving 2 days earlier is unacceptable.
My guess is Jan 8th is the final day for the LAX flight.
Any ideas on what I can do? Leaving 2 days earlier is unacceptable.
Actually, all flights show zero availability as from today.
Maybe the hold space to rebook pax with cancelled tickets at a later date. Maybe they just stop flying that destination.
The automatic rebooking you got might suggest that it is the former case, but nothing is assured.HX is not planning immediate bankruptcy as the BKK flights are still open.
It seems that this is the return leg of your ticket, so you need a flight to return. I suggest calling HX ASAP and see if they can reroute you on another airline. If they are inflexible, or in a state of chaos, then the credit card you used is your best option.
Dec 31, 2019, 5:04 am
#108
Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
I am not surprised, just not looking forward to the process of rebooking. Hopefully a J ticket will be more accommodating. I also have another flight within the U.S. that I will also need to change.
LAX has been zeroed out and not bookable for several weeks. Every flight shows a YVR connection with a terrible layover.
I booked through AMEX travel. I'll call tomorrow and see what my options are. Right now I'm going to enjoy several Chang beers and not worry about it.
On a side note, noticed the note on the HX website regarding the IFE out of service is gone. Wonder if they paid up (doubtful) or removed it since they are pulling the plug on Nortn America flights within the next few days.
Happy New Year!
LAX has been zeroed out and not bookable for several weeks. Every flight shows a YVR connection with a terrible layover.
I booked through AMEX travel. I'll call tomorrow and see what my options are. Right now I'm going to enjoy several Chang beers and not worry about it.
On a side note, noticed the note on the HX website regarding the IFE out of service is gone. Wonder if they paid up (doubtful) or removed it since they are pulling the plug on Nortn America flights within the next few days.
Happy New Year!
Dec 31, 2019, 9:54 pm
#109
Join Date: Jan 2009
Posts: 11
would love to hear more on recent flights on HKA from to/from YVR. is it going to get more and more busy/crowded as all the previosu lfights are now squeezed until ~Feb 10th? Also any updates on IFE for this leg... very important for my little one who cannot sit still...
Jan 1, 2020, 7:05 am
#110
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
https://www.hongkongairlines.com/en_...d=10005575100#
Jan 20, 2020, 6:19 am
#112
Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
Jan 28, 2020, 8:08 am
#113
Join Date: Jan 2011
Posts: 2,346
While IFE may not work, anyone know if at least the maps function works on their A330's? Will be taking one later this week.
Also, it seems like HX has rebranded as a regional airline (as someone mentioned above) and is here to stay in the near future...
Also, it seems like HX has rebranded as a regional airline (as someone mentioned above) and is here to stay in the near future...
Jan 28, 2020, 11:01 am
#114
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,806
I won't give HX that good odds.
Wuhan Coronavirus to HX is, well, like Wuhan Coronavirus to an already-immunosuppressed patient. Should finish it off.
Wuhan Coronavirus to HX is, well, like Wuhan Coronavirus to an already-immunosuppressed patient. Should finish it off.
Feb 7, 2020, 1:56 am
#115
Join Date: Jun 2005
Location: HKG
Posts: 1,506
More staff cuts and no-pay leave arrangements reported in the press today : https://www.scmp.com/news/hong-kong/...DOPDFMlKuVcveY
Wondering if it is worth booking a near-term round-trip with them within this month?
Wondering if it is worth booking a near-term round-trip with them within this month?
Feb 8, 2020, 2:02 am
#117
Join Date: Nov 2019
Posts: 26
Well I've painfully and slowly accumulated 30k FWC miles, enough for a 1-way business class hkg-bkk but see that availability is fairly limited.
My question is, I really wanted to try their 1-2-1 configuration rather than the 2-2, having turned into a plane geek recently and would consider going to another destination to try this product (and not go to bkk for eg.) I have read reviews that stated hkg-bkk would sometimes have 1-2-1 and sometimes 2-2. Thus where else does HK Airlines fly this 1-2-1 regionally from hkg? Thanks a lot everyone
My question is, I really wanted to try their 1-2-1 configuration rather than the 2-2, having turned into a plane geek recently and would consider going to another destination to try this product (and not go to bkk for eg.) I have read reviews that stated hkg-bkk would sometimes have 1-2-1 and sometimes 2-2. Thus where else does HK Airlines fly this 1-2-1 regionally from hkg? Thanks a lot everyone
Feb 10, 2020, 9:48 am
#118
Join Date: Aug 2016
Posts: 91
Not sure if this is the right place for this but has anyone been able to redeem Fortune Wings points on one of the partner airlines? I called to book MAD-LIS on TAP Portugal and there wasn't any availability in economy or business. Rep checked multiple flights and couldn't find a single seat.
Feb 16, 2020, 11:09 pm
#119
Join Date: Jul 2012
Posts: 200
I tried to use them on Alaska Airlines by calling Alaska Airlines and was told that they couldn’t do it. I can’t do it online, so that leaves me the only option which would be to call them. I’ve got 35,000 points and would like to get rid of them. A business class one way or round trip between Hong Kong and either Bkk or CNX would be fine.
Feb 16, 2020, 11:28 pm
#120
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,055
I tried to use them on Alaska Airlines by calling Alaska Airlines and was told that they couldn’t do it. I can’t do it online, so that leaves me the only option which would be to call them. I’ve got 35,000 points and would like to get rid of them. A business class one way or round trip between Hong Kong and either Bkk or CNX would be fine.