xONEx purchase from AY?
Mar 14, 2009 | 7:57 pm
#1
Original Poster
Join Date: Oct 2004
Location: NYC
Programs: AS Platinum, AA Gold, Hyatt Globalist
Posts: 1,668
xONEx purchase from AY?
Has anyone purchased an xONEx itinerary ticketed by AY, and have there been any problems?
One of my potential ex-ARN DONE4 itiineraries is substantially cheaper (per the online tool) if the first leg is on a AY codeshare, but I'm nervous about the ongoing "mantenance" of the ticket when the inevitable date changes, and potential itinerary changes, need to be made over the next few years.
[Perhaps I have misunderstood ---- am I correct that one always needs to go back to the ticketing airline to get date/carrier/itinerary changes made?]
Thanks in advance for your advise!
One of my potential ex-ARN DONE4 itiineraries is substantially cheaper (per the online tool) if the first leg is on a AY codeshare, but I'm nervous about the ongoing "mantenance" of the ticket when the inevitable date changes, and potential itinerary changes, need to be made over the next few years.
[Perhaps I have misunderstood ---- am I correct that one always needs to go back to the ticketing airline to get date/carrier/itinerary changes made?]
Thanks in advance for your advise!
Mar 15, 2009 | 1:05 am
#2
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
Any OW airline can re-issue the ticket, while the ticketing airline is required to do the re-issue. So other airlines do it when they want to; they are allowed to refuse and require you to have AY do it. In practice they rarely refuse unless there is something wrong with the ticket. 99% of the time there is no problem. I've had problems with AY ticketing for years, but I wouldn't hesitate to buy through them if there was a price difference.
Mar 15, 2009 | 11:45 am
#3
Join Date: Dec 2005
Location: NL
Programs: BA Gold
Posts: 192
I was told that the airline of the next flight is required to reissue the ticket. (I don't know if that's actually true, or if they didn't feel like re-issueing my ticket).
I usually make date changes with the operating carrier.
I usually make date changes with the operating carrier.
Mar 21, 2009 | 7:47 am
#4
Join Date: Feb 2008
Posts: 57
Any OW airline can re-issue the ticket, while the ticketing airline is required to do the re-issue. So other airlines do it when they want to; they are allowed to refuse and require you to have AY do it. In practice they rarely refuse unless there is something wrong with the ticket. 99% of the time there is no problem. I've had problems with AY ticketing for years, but I wouldn't hesitate to buy through them if there was a price difference.
Mar 22, 2009 | 5:42 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,096
To be specific, all my XONEX ex ARN has been on AA paper, through TAL Aviation. In all other instances, having AY tickets, I have had no problems changing, or re-booking. Very friendly service, I'd say.
