3x a week: Sunday/Tuesday/Friday DEL-NRT. As of today, at least, D and L are not available on all flights for November but are on some.

martin33,
Thanks for the info. I was search for D.

Hello to all. This is my first posting to this forum.

I´m planing a DONE3 which would start from tlv. I have managed to get to the booking part with the online tool many times earlier but now it says "unavailable" flights every time I try to book.

If I change let´s say the first unavailable segment hel-sfo (via lhr) to hel-lhr-sfo with the same flights I could book it but then tool will change the unavailable flight to some where else? Have any of you had the same problem?

My other question is that why can I not book so that the ticketing airline would be Malev? Example my first segments would be tlv-bud-hel.

Welcome to Flyer Talk pelehton :)

I think I'm seeing the same availability oddity.

Have an itinerary ready to book. Check availability and tool says all okay except one flight not available. Change that one flight and try again. Then tool says all okay except one flight not available, and that one flight is a different flight (not connecting to or from the just changed flight). Change that flight and try again to book. Now the first flight which I'd changed is no longer available. Change back to my original selection and try again. That flight is now okay but the second changed flight is no longer okay.

Given the flights are unrelated to each other it cannot be a case of married segment logic.

In my case the problem flights were LHR-JNB and SYD-AKL.

Thank you Kiwi Flyer for your answer

So it seem there is something wrong with the tool? Hope they will fix it soon so I could start planning my trip again.

Have I figure it out right that if my trip would start from tlv I can only buy the tickets using the online tool or buying the tickets from tvl?

I'm new to OW - was trying to book a OW RTW in F and it keeps telling me that segments are not available. I finally checked against seatcounter and the flights were wide open in the F and A buckets. Is this a bug or is there some other restriction on OW RTW tickets that I am not aware of?

firefox 3.57

saved itinerary disappeared :confused:

and crashes/locks up on checking availability

restart ff, makes no difference

thanks

This happened to me too. I tried IE to no avail either. So from then on, I saved every itin on my computer

I encountered more “can’t-find-non-stop-flight” problem using OW tools. I had already mentioned about NRT-DEL in earlier posts. I know flight is not avail everyday of week, but try Mon-Sun still can’t get a non-stop.
Here another one: I want NRT-DPS non-stop. The OW flight selection tool forced HDN-KIX-DPS on me instead of JL729 NRT-DPS. I am frustrated with this tool. :td:
Is this bug or not?

If you are using plan & book it may just be there are no seats available in the right booking class for xONEx.

it cant find the ones saved on my computer :td:

Sorry to repeat the question, is the availability on the tool reliable? It's telling me the flights I want are unavailable but the buckets are wide open on seatcounter. (I am trying to book AONE3).

Excellent point! Thanks.
I was searching for flights for the entire week, in a DONE4 (had tried LONE4 with same result).

I have the same problem. No matter how many times I correct the flights, there is always at least one flight with no availability that previously was available. My itinerary is TLV-LHR-NRT-BKK-xSIN-MEL-AKL-SYD-xHKG-SFO-BOS-LAX-xLHR-TLV. The problem starts usually with LHR-NRT not available, then moves to SIN-MEL, etc. Has anyone had any luck with booking a RTW using the online tool in during the last 7 days?

What class were you trying to book? Were the A/D/L buckets available on seatcounter?

I'm trying to book A. There are 9 currently available for the date I want for LHR-NRT. And again, the biggest issue is not even that. It is that once I change the flight, then another, or several others become unavailable.

Your route is noncompliant on a couple of fronts, so I wouldn't be blaming the online tool just yet.

TLV-LHR-NRT-BKK-xSIN-MEL-AKL-SYD-xHKG-SFO-BOS-LAX-xLHR-TLV

1. SYD-xHKG-SFO: You cannot re-enter Asia from the SW Pacific unless you're en route to/from Europe, per the rules.

2. SFO-BOS-LAX: You're only allowed one transcontinental flight in N. America; you have 2.

Try changing it to BKK-SIN-HKG-AKL-MEL-SYD-SFO-BOS-DFW-LAX-LHR... and see if the online tool isn't much happier.

Thanks Gardyloo! I actually tried many other routes with the same problem. BOS-LAX is xDFW. The tool doesn't have any problem with re-entering Asia from SYD if it is less than 24 hours. It didn't give me any problems over that. And it also worked fine until 7-10 days ago. Thanks again!

I'm still having trouble with the tool. It says the segments I want are available, but when I click on "Book Now", it then tells me they are not. However, seatcounter.com has availability in the relevant A/D buckets.

I assume this is a bug with the tool and not seatcounter? Or is there an extra restriction with the AONE3 fare that I don't know about?

See posts 83, 84 above.

Yes, the bug is still there.

This bug seems to be gone as far as I can tell ...

I'm still getting the bug when I try to go to "book" through the QF site's tool.

Anyone else having trouble loading the oneworld planner page today? It goes on loading for eternity..... and still going on! :mad:

Loaded ok for me just now ...

Bug I've encountered today was it not showing ANY flights for AA Longhaul flights from JFK. JFK-LAX would only show as QF codeshares, JFK-EZE showed as 4M codeshare. JFK-NRT only showed JL codeshares. JFK-LHR only showed BA flights and the only available AA flight was via BOS!!! I just tried JFK-MIA and it said no flights available.

I was trying to start a AONE4 fare.

I've also had that problem, but the other way around. Some saved itin disappearing from my computer, but not from the server.

The planners been loading very slowly for the past few days, and at times, doesn't allow me to click the 'book now' button, even though the trip is complete and there are no problems.

It appears that they've added in a premium ecomony option. If a Y+ upgrade is possible on the carrier/sector, there is a check box which will change the booking class.

The tool appears to be charging UK APD for exempt tranfers.

Hi All,

New here, having problems booking my LONE4.
I thought I finally had my ITIN sorted tonight after several months of planning and tweaking, it took me past the quote and passenger details pages but it fell short of the purchase section (page 5).
Instead I repeatedly received this message each time I tried:

My flight path:

LHR-CAI-AMM-HKG-MNL-BNE-AKL-USH--USH-AEP-BUE--AEP-SAO--GRU-LIM-MAD-LHR

Suspected it may have been due to 3 "stopovers" in my continent of origin (CAI, AMM & MAD) but the MAD flight is a 2 hour connection en route to LHR from LIM so it should not be counted as a "stopover" as it's less than 24 hours, right?

- ALL FLIGHTS ARE SHOWING AS AVAILABLE ALL THE WAY THROUGH TO BOOKING STAGE -

Getting desperate to book this as some of the flights are booked out for large periods of time even though the itin doesn't kick off until October. I will have to my modify my travel plans to suit, but if I wait any longer I could be in a spot of bother!

User error or bug?? Anyone know what I can do?

Sorry to double post but I spotted something unusual about the South American flight path. I copied direct from the OW email and unless I'm reading incorrectly it should have looked more like this, changes in bold:

LHR-CAI-AMM-HKG-MNL-BNE-AKL-SCL--USH-BUE-SLA--BUE-IGR--SAO-LIM-MAD-LHR

??

You appear to have too many flights in South America (even allowing for extra purchased ones).

Note also any EZE/AEP surface sectors count towards your total sector count.

I think maybe it's just notation form. I make the itinerary to be LHR-CAI-AMM-HKG-MNL-BNE-AKL-SCL//USH-AEP-SLA//AEP-IGR//GRU-LIM-MAD-LHR which looks okay to me.

Hi Gardyloo,

Your interpretation is correct, the double dashes represented surface sectors, there are 4 internal South American flights on my itin:

USH-BUE-SLA//BUE-IGR//SAO-LIM

Has anyone else made it through all the way to payment stage and then got knocked back? I'm still confused about the muddled up flight path....even though the individual flight details read correctly.

update
 

I have spoken with BA - it appears the OW tool is showing seats for LAN flights that are not actually available.

The flight in question was USH-BUE, which apparently has no seats from January through to the end of Feb?!

I've changed the flight to FTE-BUE but to my dismay the tool is giving me the same error.

BA rep is going to call me back tomorrow, but the travel prospects aren't looking overly positive for my very eagerly anticipated Patagonian trip :td:

Curacao (CUR) flights not showing
 

It keeps saying "no flights found" for CUR, even though EF shows two daily AA flights MIA-CUR with wide-open availability. I'm looking at Feb '11 (although I'd actually be flying those sectors in Sept/Oct '11). Does the on-line tool have something against CUR?

I'm trying to plan an ex-JNB DONE5. I'm thinking of JNB-SYD-BNE (for Byron Bay)-SYD-HKG-NRT-ORD-SAN-DFW-MIA-CUR-MIA-(somewhere)-JNB. I was hoping to do Palermo, but I can't find any flights except one LGW-CTA, which would burn two surface sectors LHR-LGW.

Is this in the "Plan" option of the tool, or the "Plan & Book" one? If the latter try again using "Plan" - if you can get it from plan but not plan & book that means there is no availability. If you can't get it for either then it may be due to connection times, married segment logic or an error.

I know personally that CUR has been successfully booked using the tool in the past.

Tool is mis-pricing fare when there is a Europe-S.W. Pacific surface segment
 

Hopefully there is a lurker who will read this
because, IIRC, the tool used to have an enquiry form but I cannot find it now

The fare rules allow a surface segment between TC2 and TC3

However, if the surface segment is between Europe and S.W. Pacific, then the tool includes an extra continent in the fare.

Examples I have tried are:(if the surface segment is between S.W. Pacific and Africa, the prices are correct; expect it would also be correct if the surface segment is between Asia and either Europe or Africa, but didn't check this))

Update: found the on-line enquiry form (in the FAQs). Have submitted an enquiry

Still waiting for a response from One World to my on-line enquiry regarding the tool pricing up my 3-continent itnerary as a 4-continent fare

Have sent them a new enquiry - asking if they are going to respond to my first enquiry:rolleyes:

Well, I never got a reply to my on-lines enquiries - so I tried emailing various addresses such as [email protected] and got a response that way

Seems there's some sort of glitch that caused my online enquiries to not be received, while others' are received - this is being investigated

The response I received to my enquiry - about being charged a 4-continent fare for a 3-continent itinerary that has a SWP-Europe surface segment - is as follows:
I have responded as follows:

• The One World Explorer rules state “The fare to be charged is determined by the number of geographic continents in the itinerary including the continent of origin.”
• You are claiming that there is a “hidden” rule that adds an extra continent in the special circumstance of a surface segment between the South West Pacific and Europe
• So perhaps the hidden rule should be made public
• I also consider this hidden rule to be unreasonable because:
• More continents cost more – presumably because the expensive flights on an itinerary are the intercontinental flights, yet the itinerary I used as an example has only 2 intercontinental flights, and you say I should be charged as if it had 4 intercontinental flights
  
• The tool does not add an extra continent for other allowed intercontinental surface segments – for itineraries originating in the South West Pacific a single intercontinental surface segment is allowed between either TC1-TC2 or TC1-TC3
  I have priced up an itinerary originating in Australia and with a surface segment between South America and Africa
  Now the only way to fly between South America and Africa on a One World Explorer is via Europe
  (which is similar to the only way to fly from the South West Pacific to Europe is via either Asia or Africa)
  BUT the tool does NOT add an extra continent
  (the itinerary was South West Pacific --> North America --> South America --> Africa --> South West Pacific; thus 4 continents)

The 'hidden rule' that I referred to in the previous post is no longer hidden:(

So at least there is certainty
that the (admittedly esoteric) possibility of having a SWP-Europe surface segment would thus allow an xONE3 to include SWP
is NOT possible

OW browser freezes up.
 

After I completely entered the itin for a RTW and have checked availability, I tried to print the itin to pdf (using Abrobat). The entrie screen would gray out with a message saying something to the effect of "flash failure" and asks to "report" it.

Is this a bug?

I know and I can use the "download pd, but it doeos not contain flight & terminal info.